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Frequently Asked Questions


 

The FAQs will be updated frequently.  If you have questions that are not addressed on this page, please email covid19@wku.edu

 

General

When will fall semester classes begin?

Classes begin on Monday, August 24 for all students, including full semester, bi-term, and five week session students. 

Visit https://www.wku.edu/registrar/academic_calendars/ for more information.

(Added/updated 7/29/20)

When does WKU plan to hold celebration activities for spring 2020 graduates?

During the weekend of September 18-20, WKU tentatively plans to host Commencement celebration activities. The weekend coincides with the annual Parent & Family Weekend. As plans develop, dates and times will be provided. 

Visit www.wku.edu/commencement/ for more information.

(Added/updated 7/29/20)

How will programming, events, and admission be affected for prospective students?

Like you and your family, WKU is taking steps to limit the exposure of COVID-19. Also like many of you, these steps have started a new "normal" for us, and the WKU Office of Admissions wants to keep you informed as plans change. Visit https://www.wku.edu/admissions/admit20/ for prospective student information.

(Added/updated 7/29/20)

How do I access technology resources when I am not on campus?

Please visit the ITS Working Remotely website for information about remote access for students, faculty and staff.

(Added/updated 7/29/20)

What if I need a laptop or other technology to work or learn at home?

Please let TopperTech know via this request form so that we can provide information about our no-cost laptop checkout program.

(Added/updated 7/29/20)

What Student Technology Centers are available on campus? What changes have been implemented?

WKU provides Student Technology Centers (general usage computer labs for all students) at five locations on the main campus. There is also one Student Technology Center (STC) at each regional campus location.

The Student Technology Centers have also taken steps to ensure patron safety as we navigate through the COVID-19 pandemic.

All STCs will have a capacity limit to promote social distancing. You may be asked to wait outside a Student Technology Center until capacity levels allow for more entrants.

Learn more at https://www.wku.edu/its/labs/

(Added/updated 7/29/20)

Where can students find free Wi-Fi at WKU, in Kentucky, and around the world?

WKU’s campus is blanketed with free Wi-Fi and has established Wi-Fi hotspots in several parking lots.  The Council on Postsecondary Education has created a list of free Wi-Fi at universities and colleges across the state.  There are several free apps and web sites that can help students, faculty, and staff locate free Wi-Fi including WiFi Map and Wiman. A quick web search will yield other resources.

(Added/updated 7/30/20)

What resources are available for student well-being and self-care?

(Added/updated 7/29/20)

Are masks and social distancing measures required on campus?

To support our Big Red Restart and Healthy on the Hill plans, we need all members of the WKU Community to help prevent the spread of the virus. Wear your mask, stay 6 feet apart, and perform your daily health checks. Together, we can be successful operating alongside COVID-19.

(Added/updated 8/4/20)

How do I know if I should quarantine?

WKU faculty, staff and students who have symptoms consistent with COVID-19, have been in close contact with someone who tests positive for the virus, have been contacted by public health and directed to quarantine, or have traveled to a state or country that is covered by a travel restriction issued from the Office of the Governor, are required to self-quarantine for the prescribed period, typically 14 days, and contact GGC or your personal healthcare provider for guidance. https://kentucky.gov/Pages/Activity-stream.aspx?n=CHFS&prId=281

We ask that all members of the WKU community answer the call if a public health representative reaches out to you. The representative will provide verification of their identity and direct you on appropriate actions to take, which may include self-quarantine, testing, etc.

(Added/update 8/4/20)

What happens if students are not following COVID-19 prevention guidelines set forth by WKU?

Students that demonstrate repeated failure to comply with the protective measures applicable to areas of campus they frequent are subject to disciplinary actions as prescribed in the Student Code of Conduct. https://www.wku.edu/studentconduct/student-code-of-conduct.php

(Added/updated 8/4/20)

What happens if campus vendors/contractors are not following COVID-19 prevention guidelines set by WKU?

Employees of contractors or vendors that provide services to WKU campuses, that fail to comply with the protective measures applicable to areas of campus they frequent are subject to penalties ranging from a written notification of violation of campus policy to termination of contracts. These actions will be conducted by the Director of Supply Chain Management in concert with the Office of the University General Council.

(Added/updated 8/4/20)

What happens if campus visitors are not following COVID-19 prevention guidelines set by WKU?

Visitors to the WKU campus must also comply with the provisions of this policy. Visitors who fail to wear cloth face coverings are not allowed in university buildings, or within 6 ft of other persons outside. If the visitor is a guest of a university department or employee, the host is responsible for enforcement of this policy. If the visitor is attending an athletic event or performance the event staff shall act to enforce the policy. Visitors outside these categories that fail to comply should be reported to the Department of Environmental Health and Safety via Email at EMGM@wku.edu.

(Added/updated 8/4/20)

 

When should I call the WKU Police as it relates to COVID-19

WKU Police Department should only be contacted regarding COVID-19 guideline compliance if a disturbance is caused or when there is a perception that an individual is in the way of immediate danger or risk.

(Added/updated 8/4/20)

 

 

Testing & Tracing

Are students, faculty, and staff required to take a COVID-19 test before coming to campus?

We are not planning to do mass testing of incoming students, faculty or staff at this time, based on consultation with our partner physicians and the most recent guidance from the Centers for Disease Control. (https://www.cdc.gov/coronavirus/2019-ncov/faq.html#Testing)

WKU is working with our local healthcare partners and public health to provide both live virus and antibody testing on campus. We will have testing available for anyone that displays symptoms consistent with COVID-19, anyone who is identified through contact tracing as being exposed to a person(s) confirmed to have COVID-19, or at the direction of a physician.

(Added/updated 7/29/20)

Graves Gilbert Clinic (GGC) will provide both PCR (live virus) and antibody tests on campus.Testing is currently available if individuals meet one of the criteria outlined by the Centers for Disease Control (CDC) or Kentucky Department of Public Health or as ordered by a physician.

Criteria include:

•Individual displays symptoms consistent with those identified for COVID-19 infections

•Individual has been in close contact with someone who tested positive for COVID-19

•Individual is identified by public health through contact tracing as likely exposed to an infected person

•Physician orders a test based on identified risk factors or prior to a medical procedure

Individuals who wish to receive a PCR test, regardless of whether the above criteria are met, should contact their health care provider.  Graves Gilbert Clinic will administer tests to any individuals requesting a PCR test.  

(Added/updated 08/05/2020)

What protective resources (masks, gloves, sanitizer, etc.) will be made available to students by WKU?

Masks will be required for all persons when inside common areas of buildings including: hallways, elevators, lobbies, classrooms, laboratories etc.

Some exceptions will be necessary for dining, certain laboratory operations, etc. In these cases, alternative protective measures - such as social distancing or barriers - will be required.

Masks will be available for purchase on campus at several locations including the bookstore and vending machines.

Hand sanitizer will be provided at all public entrances of WKU buildings.

Questions regarding cases of COVID-19 or WKU's response to the pandemic may be directed to the COVID 19 line at 270-745-2019 or by email to covid.help@wku.edu.

(Added/updated 7/29/20)

What should students do if they believe they have COVID-19 symptoms?

Students should immediately self-quarantine in their residence hall or off-campus housing location. If you have severe symptoms, such as difficulty breathing, call 911. Contact WKU’s COVID-19 Response Team at 270-745-2019 or covid.help@wku.edu for guidance on your next steps.

COVID-19 testing is available at WKU’s Graves Gilbert Clinic. For more information, visit the GGC@WKU website or call (270) 745-2273. You can also contact your personal healthcare provider to arrange an appointment or Telehealth session.

(Added/updated 7/29/20)

Once tested, will students be immediately pulled from their residence halls or do they remain until they receive their results?

If a student residing in on-campus housing is contacted by public health and directed to quarantine, and are asymptomatic, they will initially remain in their assigned room. WKU will evaluate the case with direction from public health and make a decision on appropriate housing locations.

Students who are symptomatic, or test positive for COVID-19, will be immediately moved to a designated quarantine location on campus. Provisions have been made to assist the students with a relocation to campus quarantine space, and to support their needs throughout the quarantine period as previously noted.

In all cases where students are directed by public health to quarantine, they will have the option to return home for the quarantine period.

(Added/updated 7/29/20)

What will WKU do if my student or their dorm mate tests positive for COVID-19?

WKU will take immediate steps to quarantine the affected student(s) in designated spaces, in accordance with guidance from public health. We will report the case information to public health to facilitate contact tracing. Further actions will be dictated by public health officials.

(Added/updated 7/29/20)

When is self-quarantine required?

WKU faculty, staff and students who meet these criteria are required to self-quarantine for the prescribed period, typically 10-14 days, and contact GGC or your personal healthcare provider for guidance. 

  • have symptoms consistent with COVID-19
  • have been in close contact with someone who tests positive for the virus
  • have been contacted by public health and directed to quarantine
  • have traveled to a state or country that is covered by a travel restriction issued from the Office of the Governor

If you are asymptomatic, you should self-quarantine for a minimum of 10 days. For those with mild symptoms, you should also be symptom-free without the aid of medication for at least 72 hours before ending self-quarantine.

We ask that all members of the WKU community answer the call if a public health representative reaches out to you. The representative will provide verification of their identity and direct you on appropriate actions to take, which may include self-quarantine, testing, etc.

(Added/updated 7/30/20)

Will students be able to return home to quarantine or do they have to remain on campus?

Yes, students may return home for a required quarantine.

(Added/updated 7/29/20)

How will students be provided necessities (such as food or medical care) while in quarantine if they remain on campus?

Students residing on campus who elected to stay on campus for their quarantine will be housed in designated spaces on campus. WKU Housing and Residence Life has assigned a coordinator to support students required to quarantine.

Medical care will be provided by Graves Gilbert Clinic at their on-campus location or through telehealth with an on-call provider. WKU Counseling staff will make regular contact with the students.

Aramark has developed a web-based system for students quarantined on campus to make meal selections that will be managed through the student’s meal plan or other existing university account. Meals will be packaged individually and delivered by a staff member.

Other necessities, such as toiletries, that are found in campus stores will be available for delivery.

(Added/updated 7/29/20)

How will notes/tests for in-person classes missed be handled?

Absences of students forced to miss class for health reasons may not negatively impact the students’ progress/grade in courses. For more information, contact the Office of Academic Affairs at academic.affairs@wku.edu.

(Added/updated 7/29/20)

What is contact tracing?

Contact tracing involves working with a patient (symptomatic and asymptomatic) who has been diagnosed with COVID-19 to identify and provide support to people (contacts) who may have been infected through exposure to the patient. This process prevents further transmission of disease by separating people who have (or may have) an infectious disease from people who do not. (https://www.cdc.gov/coronavirus/2019-ncov/php/contact-tracing/contact-tracing-plan/overview.html)

The Barren River District Health Department in concert with the Kentucky Department of Public Health is responsible for conducting contact tracing of potential and confirmed cases of COVID-19 in our area. In the case of our Elizabethtown and Owensboro campuses, the Kentucky Department of Public Health, along with the health departments in Hardin and Daviess Counties, will conduct the contact tracing.

(Added/updated 7/29/20)

What happens during contact tracing?

All positive test results are automatically communicated to the state contact tracing group. This includes tests for individuals in other states who may identify people residing in Kentucky as potential contacts.

We ask that all members of the WKU community answer the call if a public health representative reaches out to you. The representative will provide verification of their identity and direct you on appropriate actions to take, which may include self-quarantine, testing, etc.

WKU will cooperate fully with our public health partners to assist with contact tracing while protecting the privacy of our faculty, staff, and students in accordance with applicable government regulations.

(Added/updated 7/29/20)

What happens if someone close to me tests positive?

Once someone receives a positive test, they will be interviewed by contact tracers from the Barren River District Health Department to determine if those with whom you’ve had contact are at risk.

At risk means you’ve been (within) six feet from someone who does not show symptoms for 15 minutes or for 5 minutes if they have symptoms.

If you are in class with someone who tests positive, and social distancing and face coverings were maintained, you will not be considered at risk.

It is important that you respond when contacted by the health department.

(Added/updated 7/29/20)

 

 

Information for Faculty and Staff

What resources are available to help me work remotely?

Information Technology Services has created a resource that brings together a number of our Knowledge Base articles explaining how to access resources when you are not on campus, located at www.wku.edu/its/working-remotely/.

The Center for Teaching and Learning also has resources for faculty who are teaching remotely, located at www.wku.edu/citl/teaching-remotely/teachingremotely.php

This site will be updated with additional information. If you have additional requests or requests, please contact the ITS Service Desk at wku.edu/its/contact

(Added/updated 07/29/20)

What if I need a laptop or other technology to work or learn at home?

Please let TopperTech know via this request form so that we can provide information about our no-cost laptop checkout program.

(Added/updated 7/29/20)

Who can I speak to about technology issues?

Please contact the WKU ITS Service Desk for assistance with technology issues.

(Added/updated 7/29/20)

Where can students, faculty, and staff find free Wi-Fi at WKU, in Kentucky, and around the world?

WKU’s campus is blanketed with free Wi-Fi and has established Wi-Fi hotspots in several parking lots.  The Council on Postsecondary Education has created a list of free Wi-Fi at universities and colleges across the state.  There are several free apps and web sites that can help students, faculty, and staff locate free Wi-Fi including WiFi Map and Wiman. A quick web search will yield other resources.

(Added/updated 7/30/20)

As an employee, what if I believe I have COVID-19 or am feeling sick?

Stay home, notify your supervisor, and follow the Centers for Disease Control and Prevention protective actions found here: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf. Call the WKU COVID-19 Response Team at (270) 745-2019 to initiate the reporting process. 

(Added/updated 7/29/20)

As a supervisor, if an employee tells me that they are sick or have been exposed, what should I do?

If the employee is on campus, immediately instruct them to go home and remain there. Follow the Centers for Disease Control and Prevention protective actions found here: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf.

Advise your department head and call the WKU COVID-19 Response Team at (270) 745-2019 to initiate the reporting process.

(Added/updated 7/29/20)

When is self-quarantine required?

WKU faculty, staff and students who meet these criteria are required to self-quarantine for the prescribed period, typically 14 days, and contact GGC or your personal healthcare provider for guidance. https://kentucky.gov/Pages/Activity-stream.aspx?n=CHFS&prId=281

  • have symptoms consistent with COVID-19
  • have been in close contact with someone who tests positive for the virus
  • have been contacted by public health and directed to quarantine
  • have traveled to a state or country that is covered by a travel restriction issued from the Office of the Governor

We ask that all members of the WKU community answer the call if a public health representative reaches out to you. The representative will provide verification of their identity and direct you on appropriate actions to take, which may include self-quarantine, testing, etc.

(Added/updated 7/29/20)

How is WKU protecting against discrimination and bias related to COVID-19?

Adverse or hostile actions against any member of our campus community (student, staff, faculty) based on assumptive risks will not be tolerated. If you need to report an incidence of bias, you may do so here. If you have an immediate concern about the health and safety of a student or employee, please contact the WKU Police Department at 270-745-2548.

(Added/updated 7/29/20)

What resources are available for my well-being and self-care?

The Employee Assistance Program (EAP) is a professional resource for counseling and other consultation. Many services are free of charge. The EAP is available to WKU employees and family members. More information available here.

LiveHealth is a telemedicine option available online to WKU employees and offered through the WKU Health Plan. Members with LiveHealth Online benefits can access video visits with doctors and mental health professionals.

The WKU Health Plan will continue to:

  • Waive any member cost-share (copay, coinsurance and deductibles) for the diagnostic test related to COVID-19, as well as for visits associated with COVID-19 testing. (federally mandated through the end of the public health emergency).
  • Waive any member cost share for telehealth/telephone-only visits with providers in the plan’s network through September 30, 2020 (WKU voluntarily opted-in to waiving member cost-share)
  • Waive any member cost share for in-network providers on treatment of COVID-19 through December 31, 2020. (WKU voluntarily opted-in to waiving member cost-share) 

(Added/updated 7/29/20)

If a class is offered face-to-face or hybrid, and students want to take the class online, are faculty required to teach the class online?

Faculty may be able to work with students who need a special arrangement, but in most cases, students will need to take a different course that is already offered online. 

(Added/updated 7/29/20)

What is the COVID-19 daily health checklist for employees?

Please review the checklist every day before reporting to campus. If you have any of the following conditions. STAY HOME and contact your supervisor.

-Fever (a temperature above 100.3 F)

-A cough

-Shortness of breath

-Muscle aches or chills

-Sore Throat

-Diarrhea/vomiting

-Loss of taste or smell

-You or anyone you have been in close contact* with has been diagnosed as having COVID-19 or placed on quarantine

-You have been asked to self-quarantine by a medical professional or local public health official.

(Added/updated 8/4/20)

What if I am an employee and have common chronic symptoms that are similar to COVID-19 symptoms?

If employees have pre-existing or known medical conditions (or effect from medications) that share symptoms with COVID-19 the employee should seek guidance from their healthcare provider on determining when symptoms could be related to COVID-19.

Added/updated 8/4/20

Will WKU require testing for employees to come back to work if they display symptoms?

WKU will notrequire an employee to submit to a COVID-19 test, however if the employee is displaying symptoms consistent with COVID-19 they can be directed to immediately see their personal healthcare provider or Graves Gilbert Clinic to obtain a physician’s clearanceto return to work.

For COVID-19, a close contact is defined as any individual who was within 6 feet of an infected person for at least 15 minutes starting from 2 days before illness onset (or, for asymptomatic patients, 2 days prior to positive specimen collection) until the time the patient isolated.

(Added/updated 8/4/20)

After receiving a positive Covid-19 test, must an employee be retested with a negative test result before returning to work?

WKU will not require a negative COVID-19 test result before employees return to work after testing positive forCOVID-19 however it is recommendedfollowing a positive test and quarantine, they should obtain a clearance for return to work from their healthcare provider or GGC.

(Added/updated 8/4/20)

As an employee, can I be tested for COVID-19 on campus?

Graves Gilbert Clinic (GGC) will provide both PCR (live virus) and antibody tests on campus.Testing is currently available if individuals meet one of the criteria outlined by the Centers for Disease Control (CDC) or Kentucky Department of Public Health or as ordered by a physician.

Criteria include:

•Individual displays symptoms consistent with those identified for COVID-19 infections

•Individual has been in close contact with someone who tested positive for COVID-19

•Individual is identified by public health through contact tracing as likely exposed to an infected person

•Physician orders a test based on identified risk factors or prior to a medical procedure

Individuals who wish to receive a PCR test, regardless of whether the above criteria are met, should contact their health care provider.  Graves Gilbert Clinic will administer tests to any individuals requesting a PCR test.  

Currently, test results for either live virus or antibodies are back within two and four days. For employees and their dependents who are covered under the WKU Employee Health Plan, the following costs have been waived:

•Member cost-share (copay, coinsurance and deductibles) for the diagnostic test related to COVID-19, as well as for visits associated with COVID-19 testing, throughout the public health emergency;

•Member cost-share for in-network telehealth visits, including visits for behavioral health and select physical, occupational and speech therapies through September 13, 2020;

•Member cost-share for in-network providers on treatment of COVID-19 through December 31, 2020.

Some universities have elected to require PCR testing of all incoming students. WKU has not chosen this approach based on consultation with our partner physicians and the most recent guidance from the Centers for Disease https://www.cdc.gov/coronavirus/2019-ncov/faq.html#Testing. Additionally, WKU is working closely with GGC to provide a rapid test option with local laboratory processing that may drastically reduce the wait time for results. When these plans are finalized, information will be communicated to all employees.

(Added/updated: 8/5/20)

As an employee, what should I do if I test positive to COVID-19?

WKU employees who test positive for the COVID-19 should not come to campus and contact their supervisor. Employees should also report confirmed or suspected COVID-19 exposure by calling the COVID Hotline at 270-745-2019 or email wkuemgm@wku.edu.

(Added/updated 8/4/20)

How will quarantine related time off work for employees?

The Families First Coronavirus Response Act (Emergency Paid Sick Leave category) provides eligible employees with paid leave benefits that are in addition to any vacation or sick leave benefits that may already be provided to you as a WKU employee. A full-time employee who meets one of the qualifying criteria listed by the Families First Coronavirus Response Act is eligible for 100% pay continuance for their regular rate of pay for up to 80 hours (in addition to any accrued sick or vacation leave). Active part-time employees are eligible for the average hours paid over two weeks. These leave benefits will apply for the period April 1, 2020 – December 31, 2020. For more detailed information on Expanded Family and Medical Leave please read https://www.wku.edu/hr/wkuffcra.php 

(Added/updated 8/4/20)

As a staff member, can I work remotely while in quarantine?

Employees can continue working while in quarantine if work responsibilities allow work to be completed remotely. Employees that are working during quarantine should remain in contact with their supervisor. Employees that are unable to complete work responsibilities while in quarantine should use the time allowed by the Families First Coronavirus Response Act (80hrs), or any accrued sick or vacation leave.

(Added/updated 8/4/20)

 

How will COVID-19 cases be reported on campus?

The public health department will personally contact any individuals who are identified through contact tracing as being at risk. In addition, they will contact WKU if additional actions are required to be undertaken by university. WKU will post aggregate data regarding campus related cases on the WKU Healthy on the Hill Website https://www.wku.edu/healthyonthehill/reporting/dashboard/index.php.

WKU will comply with state and Federal privacy laws related to personal healthcare information.

(Added/updated 8/4/20)

 

What type of communication should a staff member expect from the university if a coworker tested positive for COVID-19?

Public health will contact anyone that is found to have been in close contact with an infected person. Our healthy at work officers will work with them to assist in the contact tracing. WKU is not allowed to publicly share an individuals personal medical information. The university will provide aggregate numbers Relative to COVID cases, and testing for campus on the dashboard at https://www.wku.edu/healthyonthehill/

(Added/updated 8/4/20)

What are the telework recommendations?

WKU continues to promote and encourage telework/remote working arrangements, as determined by department/unit heads and approved restart plans. All on-campus work must be in compliance with the KY healthy-at-work rules and the rules specific to WKU.

(Added/updated 8/4/20)

 

What are the considerations for At-Risk Groups (or living with At-Risk Individuals)?

WKU employees in at-risk groups, or those who are living with an individual or individuals with higher risk, will work with their supervisors, directors, or unit heads along with consultation with Human Resources—to find possible alternatives to reduce risk and exposure. If the employee’s job does not allow for remote work and/or they cannot work out an arrangement with their supervisor, they will make a consideration/accommodation request using the Staff Employee Consideration Request form and procedure.

(Added/updated 8/4/20)

As an employee, what should I do if dependent child care is not available?

The Families First Coronavirus Response Act (Expanded Family and Medical Leave category) category assists employees who are unable to work (or telework) to care for a dependent child whose school or care facility has been affected by the COVID-19 event is eligible for up to 12 weeks of leave. The first two weeks (10 days) of such leave is to be unpaid unless the employee elects to use Emergency Paid Sick Leave as described above or uses accrued sick or vacation leave. The remaining 10 weeks of leave are paid at 2/3 of the employee’s customary pay rate. An employee may use accumulated sick or vacation leave for the remaining 1/3 of pay to remain in a paid status at 100% of customary pay. These leave benefits will apply for the period April 1, 2020 – December 31, 2020. For more detailed information on Expanded Family and Medical Leave please read https://www.wku.edu/hr/wkuffcra.php

(Added/updated 8/4/20)

What should I do if my dependent children will be in a virtual classroom for K-12?

If the employee’s job does not allow for remote work and/or they cannot work out an arrangement with their supervisor, they will make a consideration/accommodation request using the Staff Employee Consideration Request form and procedure.

(Added/updated 8/4/20)

Are there resources for employees who suffer from COVID-19 related anxiety?

WKU employees who suffer from COVID-19 related anxiety may work with their supervisors, directors, or unit heads along with consultation with Human Resources— to find possible work alternatives to allow employees to complete work.

(Added/updated 8/4/20)

What happens if employees are not following COVID-19 prevention guidelines set by WKU?

Non-Faculty Employees that demonstrate repeated failure to comply with the protective measures applicable to their work areas or assigned job functions are subject to disciplinary actions as prescribed in Policy 4.8501 Disciplinary Actions for All Non-Faculty Employees. https://www.wku.edu/policies/docs/index.php?policy=292 

(Added/updated 8/4/20)

What should supervisors do that have an employee who tests positive for COVID-19?

The employee’s supervisor should verify that the employee is in self-quarantine at home, and that they must not come to work until their prescribed quarantine period is met.

Recommend that they follow the directions from public health and to contact their personal healthcare provider or Graves Gilbert Clinic for any health-related concerns.

(Added/updated 8/4/20)

What PPE will be provided by the university?

2 cloth masks for Faculty, Staff, and Student Workers, sanitizing kit, and cleaning supplies.

To request PPE go to https://www.wku.edu/healthyonthehill/

then click on the “Resources” ->“Faculty & Staff Resources” black box

then select, “Request PPE” in the dropdown or “Printable Signage” and download the sign that best works for your area

Then click “Request Form” red box Important, you must fill in all of the requested information

(Added/updated 8/4/20)

What are some things I need to be aware of with reopening a building or department on campus?

  • All Hand Sanitizer Stations have been installed at all main entrances to our facilities. DFM is responsible for the install of all entry door, elevator, and bathroom signage in each building.
  • Departments should submit restart plans to VP\Deans before returning to campus.
  • All PPE submitted PPE request get reviewed by a Healthy at Work Officer, and they ask if they have submitted their restart plan, if so, they asked for a copy for the record. PPE request will be delivered to contact person listed on the PPE request form. The PPE request contact must be present and sign for the PPE request at the time of the delivery.
  • Each department is responsible for implementing their plan and additional signage for their department, making request for sneeze barriers, etc.

(Added/updated 8/4/20)

 

 

Academics

Are students required to wear masks in class?

Yes. Faculty have developed a clear statement clarifying expectations on face coverings.

(Added/updated 7/29/20)

Why did the type of courses a student registered for change over the summer?

As we work toward a safe return to in-person instruction this August, the way that some classes will be delivered has been changed in order to meet federal, state, public health, and institutional guidelines.  Some courses have transitioned to an online/web format while others have become hybrid—a blend of in-person and online instruction. Many online/web courses will include synchronous Zoom meetings held at specific times. Students in hybrid courses might meet in a classroom once or twice a week and then Zoom for another class session or perhaps engage in other various online activities. Faculty have been working hard all summer to make all courses as engaging as possible, whatever the course type.

(Added/updated 7/29/20)

How do I know what delivery format my class is in?

Students can view more information about the delivery format of their classes on TopNet. Classes that have been adjusted from a traditional face-to-face format will have a blue information bar underneath it with details about how class delivery has changed. 

You can view a quick guide to TopNet classes for fall 2020 at this link: https://www.wku.edu/healthyonthehill/documents/topnet-guide-for-fall-2020.pdf

 

For more information, visit www.wku.edu/healthyonthehill/academics or contact the Advising and Career Development Center (ACDC) by emailing academic.advising@wku.edu or calling (270) 745-5065.

(Added/updated 8/3/20) 

What if I want to change one or more of my classes?

Students should reach out to their advisors to see what other course options are available. You can contact the Advising and Career Development Center (ACDC) by emailing academic.advising@wku.edu or calling (270) 745-5065.

(Added/updated 7/29/20)

 

Housing

Where can I find information about move-in and housing for the fall 2020 semester?

WKU Housing and Residence Life has a webpage that discusses move-in and housing for the fall 2020 semester at www.wku.edu/housing/restart.

(Added/updated 7/29/20)

When is move-in for the residence halls?

WKU HRL has increased the number of move-in days and options for students to promote social distancing.
Students have three (3) move-in options to choose from - a timeslot is required for all students:

  • Top Drop & Go, August 1-11 - Students can bring their belongings to campus early and return for their program or the beginning of the semester.
  • Special Programs Move-In (H4, ISEC Academy, sorority recruitment, M.A.S.T.E.R. Plan, etc.) - Timeslots vary by specific program.
  • August 20-24 - Students can move in just in time for the beginning of the fall 2020 semester.


Full details are available at www.wku.edu/housing/restart/movein.php.

(Added/updated 7/29/20)

How do I sign up for a move-in timeslot?

To sign up for a move-in timeslot, follow these steps:

  1. Visit the WKU Housing Portal at wku.edu/housing/portal
  2. Choose “Move In Timeslots” from the navigation menu
  3. Select a date and time

(Added/updated 7/29/20)

Who can help me move in? What do I need to bring?

Students may bring helpers for the move in process. Social distancing from staff and others moving in, hand washing/sanitizing, and face masks are required.


Move-in carts will be available, though they will not be disinfected by WKU staff between each use. Students and families should use the move in carts at their own discretion. Students are permitted and encouraged to bring their own move in supplies, carts, dollies, etc.

(Added/updated 7/29/20)

Do I have to move out of the residence hall at Thanksgiving Break?

The residence halls will remain open until December 10, 2020 at 10 AM.

Extended Living halls - Hilltopper Hall, Northeast Hall, and Rodes Harlin Hall - will remain open during winter break.


During Thanksgiving Break, all halls will remain open, for students who do not want to travel back and forth to their home communities. The halls will be accessible only by electronic ID access during this time. Additionally, those halls that have traditionally closed during the break will have limited front desk staffing/hours for mail pick up. There will be campus on-call staff available for any questions or emergencies.

(Added/updated 7/29/20)

Am I required to wear a face mask in the residence hall?

Residents are required to wear a mask in all common areas of the residence hall.

Masks are not required in the residence hall bedrooms. Roommates are considered members of a “household,” in which a mask is not required.

(Added/updated 7/29/20)

Can I have visitors in the residence hall?

Each resident will be able to check in one guest at a time, following the typical visitation hours.

Visitation officially begins August 20, 2020 at 10 AM. View the full visitation policy at www.wku.edu/housing/visitation.php

(Added/updated 7/29/20)

What should I do to stay safe in the residence halls?

  • Wear a cloth face covering that covers your nose and mouth in all public settings.
  • Clean and disinfect frequently touched surfaces within your room.
  • Wash your hands often with soap and water for at least 20 seconds, or use an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Practice social distancing in common areas or wear a mask when social distancing is not an option.
  • Limit travel outside of campus to reduce potential exposure to self and other communities.
  • Follow all posted signs in the residence hall and on campus regarding mitigation strategies to reduce the risks.
  • Limit the number of riders on elevators. Elevator maximum capacities will be posted. If an elevator is at full capacity, wait for the next elevator to arrive or utilize the stairs, if able.

(Added/updated 7/29/20)

Will my housing rate be prorated if I move out before the end of the semester?

Housing rates are based on a full semester and are calculated using the residence hall opening and closing dates and are not based on a student's checkout date.

(Added/updated 7/29/20)

Do I have to live on campus? Can I request an exemption?

All full-time undergraduate students are required to live on campus for two years.Some exemptions apply. Students can learn more about the required housing policy and the exemption request process at https://www.wku.edu/housing/apply/requirement-exemptions.php

(Added/updated 7/29/20)

Is there a plan if an on-campus resident needs to be quarantined?

A plan for quarantine of residential students has been developed. If needed, quarantine spaces will be available based on CDC and local Health Department recommendations. Learn more about WKU's testing, tracing, and quarantine protocols at https://www.wku.edu/covid19/messages/index.php?view=article&articleid=8953

(Added/updated 7/29/20)

What will programming in the residence halls look like?

WKU students can still expect a rich and robust out-of-the-classroom experience in WKU residence halls.Residential programming will include opportunities to experience meaningful connections with their floormates in small group settings.

Events may be modified or relocated to provide more room for social distancing. Students will be required to wear a face covering while attending residential programming.

While those experiences will be on a smaller scale than what students may have experienced in the past, we are confident that the intentional small group settings will allow students to connect with each other and make friends.

(Added/updated 7/29/20)

What changes are being made in the residence halls?

  • Elevators will have a smaller occupancy limit.
  • Some buildings, depending on their setup, may have to utilize one-way paths or enter/exit-only doors.
  • Hand sanitizer stations will be available in all residence hall lobbies.
  • Students will see plexiglass barriers at the front desks and increased signage to notify and remind them of new procedures (visitation, mask requirements, occupancy limits, hand washing, etc.).
  • Community bathrooms and common areas will be cleaned more frequently. Those areas will be labeled with the last time the area was cleaned and will provide a phone number to call if the student believes an area needs attention.
  • Common areas will have occupancy limits to ensure social distancing. Some common areas will also have their furniture reduced or re-arranged. 
  • Students are required to wear a face mask in all common areas.
  • Residents will complete a revised roommate agreement in which they are able to share any concerns and agree upon conditions related to Covid-19. With the space in the room, residents will be able to social distance with the understanding that they may come in contact with their roommate - which will be considered a member of their household.
  • Residential students will receive a Big Red Restart Kit that includes a face mask, hand sanitizer, and disinfectant wipes.
  • Students are able to check-in one guest at a time and are encouraged to gather in outdoor spaces when possible.

(Added/updated 7/29/20)

 

Dining

Do I need to wear a face covering while at a dining location?

Yes. Following the guidelines in the Big Red Restart plan you must wear a mask while you are in any of our restaurant locations. When entering or leaving our locations, please remember that you must keep it on. You may take it off, however, only while you are seated and eating your meal.

(Added/updated 7/29/20)

What should I expect to be different at dining locations on-campus?

We have taken many measures to ensure that your dining experience is both quick and safe:

  • Modified one-way traffic flow
  • Conversion of self-serve stations to served
  • Wayfinding and social distancing signage
  • Plexiglass dividers between staff and students
  • Carry-out option available at all locations
  • Sanitizing stands & Mobile ordering at select locations

(Added/updated 7/29/20)

What changes have been made to maintain social distancing protocols?

  • At each restaurant, the number of tables and chairs in each dining area available have been reduced to meet maximum occupancy requirements based on current recommendations.
  • We are also utilizing professional floor decals in all locations to assist with physical distancing while guests are in line to order/receive products, traveling through each location, and standing at registers.

(Added/updated 7/29/20)

Will the food on-campus be safe to eat?

Yes! Our standards for food receipt, storage, handling and preparation are very detailed and specific. Each step of the process is monitored and documented so that quality, temperature control, and contamination risks are managed at all times.

(Added/updated 7/29/20)

What are WKU Restaurant Group employees doing to keep locations clean and safe?

Employees will be wearing the necessary PPE to ensure guest and employee safety - including gloves and masks. We are frequently cleaning all surfaces and items that are at higher risk of contamination (door handles, light switches, condiment stations, etc.).

To keep our employees safe and healthy, we are adapting our service styles to adjust for social distancing and other safety practices in locations and support areas.

(Added/updated 7/29/20)

 

Student Activities

Am I required to wear a face mask while participating in Student Activities?

Yes, all students are required to wear a face mask while participating in activities on campus.

(Added/updated 7/29/20)

Will there be fraternity and sorority recruitment?

Yes. All recruitment activities will adhere to WKU policy guidelines for student activities.

    • NPHC recruitment occurs all year long. Consult the organizational websitehere to learn more about the NPHC Community. For questions about recruitment, contact randall.bogard@wku.edu.
(Added/updated 7/29/20)

Can I still join a student organization?

Yes, you can still join a registered student organization (RSO). We are currently in the process of updating all our RSO information. Here is a list of thecurrent RSOs.

There will be a virtual RSO fair held on the week of August 31st. Check out theSAO website in the upcoming weeks for more information.

(Added/updated 7/29/20)

Will organizations be able to reserve rooms for their meetings and programs?

Yes, organizations will be able to submit a Downing Student Union (DSU) Reservation Request. The organization can submit the requesthere. All organization approved room reservations will have to adhere to the social distancing policy guidelines posted.

(Added/updated 7/29/20)

Will there still be an opportunity to participate in Dynamic Leadership Institute?

Yes, Dynamic Leadership Institute will be offered this fall. We are currently seeking individuals that would like to participate in our DLI. Clickhere to learn more about it. We have rearranged our DLI space to ensure the health and safety of the participants and facilitators.

(Added/updated 7/29/20)

 

Events

Is WKU hosting recruitment events on campus?

No. At this time, no large recruitment events are being held on campus.

(Added/updated 7/29/20)

Is WKU hosting private events, such as weddings, on campus?

Yes. All event requests must demonstrate compliance with Healthy at Work/Reopening Kentucky requirements and are subject to change/review by WKU's COVID-19 Taskforce.

The future return of medium- to large-scale events, and use of the WKU Conference or University spaces by outside organizations, remains to be determined. The ability to host such events will be determined by several factors, including:

  • State regulations in effect at the time
  • Size of the event
  • Event Venue: indoor vs outdoor
  • Ability to maintain social distancing requirements
  • Level of community disease transmission

(Added/updated 7/29/20)

How do I submit a request to hold an in-person campus event?

Requests for on-campus events are reviewed by a committee comprised of representatives from Emergency Management, the WKU Police Department, WKU Restaurant Group, Academic Affairs, Enrollment and Student Experience, Athletics, Facilities Management, and more.

Modifications to event plans, such as plated dinners vs buffets, will be followed to reduce COVID-19 transmission at events. These plan modifications will be determined during the event review process.

All event requests must demonstrate compliance with Healthy at Work/Reopening Kentucky requirements. Final approval is granted by the WKU COVID-19 Taskforce.

To submit an event request, contact special.events@wku.edu or 270-745-2497.

(Added/updated 7/29/20)

How many people can attend an in-person event on campus?

Through the month of July, events and meetings holding 50 people or fewer may resume on or off campus provided the following conditions are met:

  • All requests for on-campus events must be reviewed by a committee comprised of representatives from Emergency Management, the WKU Police Department, WKU Restaurant Group, Academic Affairs, Enrollment and Student Experience, Athletics, Facilities Management, and more.

  • All attendees must meet the requirements outlined in “Required Actions of All Persons on Campus”. 
(Added/updated 7/29/20)

 

Athletics

Will fall sports be affected by COVID-19?

At this point, nothing has been changed with WKU Athletics’ schedules for fall sports. However, as most have seen, other conferences around the country have made some changes, including pushing back competition. Any alterations to fall sport competition made by the NCAA or Conference USA will be communicated by WKU as soon as appropriate.

(Added/updated 7/29/20)

What happens with my tickets if fall sports are affected?

WKU Athletics has announced flexible options for fans and donors to provide assurance to their season tickets and HAF contributions. The changes are designed to provide our fans additional flexibility for football season and all fall and winter sports at this time.

Fans will have three refund options if there are any changes to our ticketed sports as a result of COVID-19. These changes include payments for your season tickets as well as your HAF contribution. The options are:

1. Fans will have the option to transfer your payments to the following season.

2. Fans will have the ability to change the allocation of their payments to a 100% tax-deductible athletic donation.

3. Fans may receive a full refund for any canceled games.

More information on these options is available at the following link: https://goto.ps/2xiLVs7

(Added/updated 7/29/20)

Is the WKU Ticket Office / HAF Office open right now?

The WKU Ticket / HAF Office is open to fans in Diddle Arena from 9 a.m. to 3 p.m., Monday through Friday. You can also reach the Hilltopper Athletic Foundation at 270-745-5321 and HAF@wku.edu, and the Ticket Office at 1-800-5-BIGRED, Tickets@wku.edu or by logging into your account at WKUTickets.com.

(Added/updated 7/29/20)

Are there any requirements to enter Diddle Arena currently?

All fans are currently required to enter Diddle Arena at Entrance 2 only. All fans must be wearing a mask to enter Diddle Arena at this time. Our staff will also check temperatures of all guests entering Diddle Arena. You will be required to list your name and telephone number.

Anyone with a temperature above 100.4 degrees will not be allowed in the building. Fans will only be allowed to visit the Ticket/HAF Office and no other areas in Diddle Arena.

(Added/updated 7/29/20)

Are WKU student-athletes, coaches and athletic staff being tested for COVID-19?

With a large volume of sport programs returning, WKU Athletics in conjunction with its medical partners opted to perform COVID-19 antibody testing on returning student-athletes, coaches and staff in early July.

The antibody test was administered to identify those individuals who have potentially come in contact with the virus and therefore may be at risk for cardiopulmonary side effects. Those who test positive will receive further cardiopulmonary testing and clearance by a specialist before being cleared for physical activity and sport. WKU Athletics and its medical partners consulted with several infectious disease specialists and medical staffs at other institutions both in the state and nationally before finalizing this change in protocol.

All student-athletes, and staff in direct contact with student-athletes, making their first arrival to campus between July 4 and the beginning of the fall semester will undergo this protocol.

The results of the first round of testing can be found here: https://goto.ps/3fvGF5s

(Added/updated 7/29/20)

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 Last Modified 8/5/20