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Frequently Asked Questions


 FAQs will be updated frequently.  If you have questions that are not addressed on this page, please email covid19@wku.edu.  

 

General

Is WKU closing?

No. WKU will remain open, but classes will transition to alternate delivery methods March 23, 2020 and continue for the remainder of the spring semester.  

 

Added/updated 03/17/20

How will programming, events and admission be affected for prospective students?

Like you and your family, WKU is taking steps to limit the exposure of COVID-19. Also like many of you, these steps have started a new "normal" for us, and the WKU Office of Admissions wants to keep you informed as plans change. Visit https://www.wku.edu/admissions/admit20/ for prospective student information.

 

Added/updated 03/20/20

Will campus events continue?

Beginning Monday, March 16 and continuing to through the spring semester all campus events should be postponed, cancelled, or “virtualized.”  Questions about specific events should be directed to the event’s organizer or the Office of Campus and Community Events. 

Added/Updated 03/17/20

Are regional campuses included in the contingency plans?

Yes. Students, faculty, and staff at regional campuses are following the same plans as the Bowling Green campus.

All Regional Campuses are now closed, but staff are available by phone or email Monday-Friday from 8 a.m.- 4:30 p.m.

Testing
Students enrolled in semester-based online or face-to-face courses should follow their professor’s instructions for exams.

Through the rest of the spring semester there will be no face-to-face proctored exams required for on demand courses. If you have questions, email at ondemand@wku.edu or call 270-745-4158.

Advising
Advisors are available by email or by phone. Contact your regional campus to schedule an appointment or for specific regional location questions.

 

Added/Updated 03/26/20

Will these measures affect Commencement and other graduation celebrations?

Yes. Commencement and the recognition ceremonies will not occur on May 15th and 16th  as originally planned.  Degrees will be conferred in May.  The entire WKU community will come together to celebrate the achievements of graduates at a later date.  

Added/Updated 03/17/20

What additional cleaning measures are in place on WKU campuses?

Enhanced cleaning procedures have been in place for several weeks. To promote the health and safety of our campus communities, high touch surfaces such as door knobs, main entrances, restrooms, bathroom fixtures, and office devices are receiving more attention. Facilities management is also monitoring higher traffic areas and increasing custodial support as needed. If you see an area needing attention, please call facilities management at 270-745-3253 so they can address the issue.

Added/updated 03/20/20

Are athletic events affected?

The Conference USA Board of Directors unanimously voted on March 16, 2020 to cancel all spring 2020 competitions and championships. For more information about WKU Athletics' response to the COVID-19 pandemic, visit wkusports.com.  

(Added/updated 03/16/20)

 

Has WKU changed the grading policy for the 2020 spring semester due to the COVID-19 health crisis?

WKU will utilize a Pass/D/Fail option (PDF) for undergraduate and graduate students during the spring semester. Please visit https://www.wku.edu/academicaffairs/spring-2020-grading.php to read the policy.

Is the Augenstein Alumni Center open?

The Augenstein Alumni Center is closed until further notice. 

 

(Added/updated 3/26/20)

 

 

Information for Students

Can students remain in campus housing?

All residence halls closed on Sunday, March 22. Move-out time slots available March 23-31. Students currently present on campus should make plans to return to their residences away from campus to continue their studies remotely through the end of the semester.

Those who need to remain on campus for verified reasons can request an exemption through Housing & Residence Life. 

 

Added/updated 03/20/20

When can I move out of campus housing?

The move-out process will be conducted in stages and extend March 23-31 to protect the health and safety of students and staff. First priority for move-out will be given to the students currently living in WKU Student Housing who stayed or returned during spring break. After that move-out, residents currently away from campus will schedule a specific day and time to move out to allow for appropriate social distancing in our buildings and to limit the number of people on campus. To reduce the spread of germs, moving boxes, equipment, and volunteers will not be available.

 

Added/updated 03/20/20

What if I need to remain on campus?

Any student who needs an extension to the required move-out date (Sunday, March 22 at noon) or who cannot leave WKU Housing must apply for the exemption below by Thursday, March 19 at 4:30 PM. Exemption Form: https://wku.co1.qualtrics.com/jfe/form/SV_9Ahbkot3cvk9LLL

 

Added/updated 03/20/20

Will students receive a parking refund?

All student parking tag holders will receive a partial refund of their parking fee. The details will be announced shortly.

 

Added/updated 03/20/20

 

Will students receive housing refunds?

A prorated credit for spring 2020 housing will be applied to student accounts in fall 2020. Students  must officially check out of their assigned room by March 31 to receive the credit. The credit may be applied to housing, tuition, books, and supplies for fall 2020. Residential students who are graduating at the end of the spring semester who officially complete the checkout process by March 31 will receive a prorated credit that will be applied to their Spring 2020 account. If you have additional questions about housing, visit www.wku.edu/housing/covid19,  email covid19@wku.eduor call (270) 745-3143.

 

Added/updated 03/20/20

Will students receive dining refunds?

A prorated credit for spring 2020 meal plans will be applied to student accounts in fall 2020. Flex dollars will roll over to Fall 2020. Students who are graduating at the end of the spring semester receive a prorated meal plan and flex dollar credit that will be applied to their Spring 2020 account. The WKU Restaurant Group will provide dining locations and hours of operation in the coming days. Visit www.wku.edu/wkurg for updates.

 

Added/updated 03/20/20

What does “alternate delivery of courses” mean? 

Faculty will communicate directly with students during the week of March 16 to outline how delivery will change. In many instances, this will mean that in-person classes transition to online through the spring semester.

 

Added/updated 03/17/20

Are regional campuses included in the contingency plans?

Yes. Students, faculty, and staff at regional campuses are following the same plans as the Bowling Green campus.

All Regional Campuses are now closed, but staff are available by phone or email Monday-Friday from 8 a.m.- 4:30 p.m.

Testing
Students enrolled in semester-based online or face-to-face courses should follow their professor’s instructions for exams.

Through the rest of the spring semester there will be no face-to-face proctored exams required for on demand courses. If you have questions, email at ondemand@wku.edu or call 270-745-4158.

Advising
Advisors are available by email or by phone. Contact your regional campus to schedule an appointment or for specific regional location questions.

 

Added/Updated 03/26/20

Are there any changes for students who are currently enrolled in online or OnDemand classes?

All instruction for spring courses will cease until March 23—this includes face-to-face, hybrid, and online/web courses. This does not apply to students in OnDemand courses—they will continue with self-paced instruction.
 
Effective March 19th, DELO Testing Centers across all campuses will be closed for the remainder of the University's spring semester.

DELO Testing Center staff will be available by phone at 270-745-5122 and email at delo.onsite@wku.edu.

 


 

Added/updated 03/19/20

Will these measures affect Commencement and other graduation ceremonies?

Yes. Commencement and the recognition ceremonies will not occur on May 15th and 16th  as originally planned.  Degrees will be conferred in May.  The entire WKU community will come together to celebrate the achievements of graduates at a later date.  

Added/updated 03/17/20

Who can I contact about WKU Housing or Dining questions? 

Please reach out to your hall director, visit www.wku.edu/housing/covid19, email covid19@wku.edu, or call (270)745-3143.

Added/updated 03/13/20

What are the dining options and hours on campus?

https://www.wku.edu/wkurg/documents/2020extendedbreakhours.pdf

Hours And Locations Are Subject To Change Hours Of Operation

Hilltopper Hub

Monday - Friday

(Breakfast) .................................................................9 am - 11 am

(Lunch) .......................................................................11 am - 2 pm

Saturday – Sunday

(Lunch) ......................................................................11 am - 2 pm

(Dinner) .......................................................................5 pm - 7 pm

Subway @ Bates

Monday - Friday   .........................................................................11 am - 8 pm

P.O.D Market @ Bates

Monday - Friday   .........................................................................12 pm - 5 pm

All Other Locations Are Closed

All Restaurant Seating Is Temporarily Suspended

 

Added/updated 03/26/20

How do I contact the Counseling Center?

Contact (270) 745-3159 or visit www.wku.edu/heretohelp to reach the Counseling Center.

Added/updated 03/26/20

Is the Counseling Center open?

WKU recognizes that the current situation and the transition to alternative teaching methods are difficult for many students. Social distancing can also leave students feeling isolated from others. Counselors in the Counseling Center are meeting remotely with current clients as well as taking new appointments for new remote sessions. Remote sessions may be conducted using Zoom meeting or telephone calls. Contact 270-745-3159 or visit www.wku.edu/heretohelp. 

 

Added/updated 03/26/20

Which computer labs are open on the main campus?

The Jody Richards Hall computer lab and TopperTech office operations will close at 8:00 pm on Thursday, March 26, 2020 until further notice. All Student Technology Centers and TopperTech office operations will remain closed until further notice. If you need a laptop for classes, please submit an online request using the service catalog form.

To view a list of computer lab locations and computer availability, visit https://www.wku.edu/its/labs/locations-hours/.

 

Added/updated 03/26/20

Is the Preston Center open?

Preston Center is closed through May 17.

 

Added/updated 03/26/20

What hours will Health Services be open? 

GGC@WKU https://www.wku.edu/healthservices/

Spring 2020 Hours of Operation:

(3/23/2020 - 5/15/2020)

Monday-Thursday: 8:00 am - 3:00 pm

Friday: 8:00 am - noon

Closed Saturdays and Sundays

WKU Health Services now is offering telehealth visits for students, staff and faculty. Please call us at 270-745-2273 to know more about telehealth and schedule your visit

 

Added/updated 03/26/20

How do students handle their on-campus jobs?

We understand that many students depend on their on-campus work-study jobs to meet their financial needs. Please contact your supervisor for direction. Student Financial Assistance is maintaining a list of students who wish to work but whose office may not be able to utilize them in their current setting. If you have questions after contacting your supervisor, contact fa.employment@wku.edu

Added/updated 03/13/20

Is fall 2020 advising/registration affected?

The fall 2020 advising and registration schedule will be pushed back by one week.  Priority registration will now begin on April 6, 2020 to give advisors and advisees additional time.  For the full revised registration schedule, click here.

Please note: registration for summer 2020 courses will continue as normal. 

Advisors will contact advisees in the coming days/weeks to updates plans for advising.  These updates will include information about how advisors will communicate (phone, zoom, email, etc.) and the best way for students to contact advisors.  

The WKU Advising and Career Development Center and the Graduate School continue to provide support via phone, email, and zoom to advisors and students.  

Information about fall 2020 Topper Orientation Programs (TOP)can be found here.

 

(Added/updated 03/16/20)

How do I access technology resources when I am not on campus?

Please visit the ITS Working Remotely website for information about remote access for students, faculty and staff.

 

(Added/updated 3/16/20)

What if I need a laptop or other technology to work or learn at home?

Please let TopperTech know via this request so that we can provide information about our no-cost laptop checkout program.

 

(Added/updated 3/16/20)

What if I don't have internet access at home?

We recognize that not every student has access to technology.  Faculty are acutely aware of this reality and are making accommodations in their courses (see item four). Also, some internet companies in our region are offering free broadband access to students during the pandemic.  We encourage you to reach out to your local providers to learn about their offers.

 

(Added/update 3/18/20)

Who can I speak to about technology issues?

Please contact our Service Desk for all your technology questions, and we will be happy to assist you.

 

(Added/updated 3/16/20)

Where can I get updated information about our computer lab hours?

Hours for ITS-operated computer labs are located here.

 

(Added/updated 3/16/20)

Is the Downing Student Union (DSU) open?

DSU is closed until further notice.

 

(Added/updated 03/26/20)

Is Garrett Conference Center open?

Garrett Conference Center is closed until further notice.

 

(Added/updated 03/26/20)

Are athletic events affected?

The Conference USA Board of Directors unanimously voted on March 16, 2020 to cancel all spring 2020 competitions and championships. For more information about WKU Athletics' response to the COVID-19 pandemic, visit wkusports.com.  

(Added/updated 03/16/20)

As a student, what if I believe I have been infected with COVID-19?

If you are at home or in off-campus housing:

Stay home and follow the Centers for Disease Control and Prevention protective actions found here: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf. Notify WKU Emergency Management at (270) 745-2019 to initiate the reporting process.

If you are on campus:

Stay in your room and away from people and follow the Centers for Disease Control and Prevention protective actions found here: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf. Notify WKU Emergency Management at (270) 745-2019 to initiate the reporting process.

 

 (Added/updated 03/17/20)

How is WKU protecting against discrimination and bias related to COVID-19?

No specific group, race, or ethnicity is more likely than another to test positive for COVID-19. This includes international students and those who have traveled to high-risk countries within the past month(s). During the COVID-19 crisis, WKU will protect the rights to all students and employees. Adverse or hostile actions against any member of our campus community (student, staff, faculty) based on assumptive risks will not be tolerated. If you need to report an incidence of bias, you may do so here. If you have an immediate concern about the health and safety of a student or employee, please contact the WKU Police Department at 270-745-2548. 

 

(Added/updated 3/25/20)

Will student workers be paid?

Student-Employees, both Work-Study and all others, must be working to remain employed and be paid based on Federal guidelines. This work could be on campus or remotely as appropriate.

 

Added/updated 3/20/20

Is Topper Transit operating?

Topper Transit suspended the conventional Green Line Shopping Shuttle effective March 25. The shopping shuttle will not operate Wednesdays and Saturdays until further notice.

Beginning on Friday, March 27, Topper Transit will provide transit service on Fridays only at 2 pm and 3 pm from The Valley bus stop and then pick up at CEV for direct service to Kroger. The bus will provide return service from Kroger picking up at 3:15pm and 4:15pm.

 

Added/updated 3/26/20

Where can I park on campus?

Intersession parking regulations remain in effect with faculty/staff lots, disability spaces, meters and safety violations enforced as usual. Alumni Square Garage, Parking Structure 2, and student lots are free and open to the public. Parking and Transportation Services Hours are 7:30 am to 4 pm with minimal staffing until further notice.

 

Added/updated 3/20/20

Is the WKU Store open?

The WKU Store is closed until further notice, but the online store, www.wkustore.com is open 24 hours a day. The US Bank office in the WKU Store is temporarily closed. US Bank states: “Our WKU customers, faculty and staff, will still have access to our banking services via digital channels, including online banking, mobile application, and 24-hour banker assistance @ 1-800- USBANKS. Additionally, they will also be welcomed to visit any of our other 6 locations in Bowling Green.”

 

Added/updated 3/25/20

What should I do if I am in the military and called to Active Military?

If you would like to remain enrolled in classes for the current term, students must make individual arrangements with instructors.  Students who are called to active duty have the right to receive a refund of tuition and fees applicable to their registration when called to active duty.

Military Absence Policy for Official Military Duties and Veteran Administration Medical Appointments

Instructors are expected to show flexibility to Military and Veteran students who have required absences due to military duties or Veteran Administration medical appointments. These absences are mandated and beyond the students’ control. Instructors should not penalize absences of this type in any way. Accommodations and specific time frames to make up all missed assignments, quizzes, and tests will be given and mutually agreed upon by the instructor and student. Students are responsible for notifying faculty members of absences as far in advance as possible, when possible, and for ensuring that their absence is documented. Absences can be verified by official orders, appointment notifications, or through the Office of Military Student Services. Students called to duty for an extended amount of time should be referred to the Military Withdrawal policy.

Military Withdrawal

Students who are members of any branch of the United States Armed Services, including the National Guard, who are called to active duty while enrolled at WKU are entitled to the following options:  

Students may work with each individual instructor to determine if an incomplete grade is appropriate, or

If an incomplete grade is not a viable option, the student will be permitted to withdraw either from individual courses or from the entire schedule of classes. A full refund of tuition and fees will be issued for those courses from which the student has withdrawn.

Students who are called to active duty while enrolled should contact the Office of the Registrar to initiate the withdrawal process. An official copy of the military orders must be presented to invoke this special withdrawal and refund process.

Has WKU changed the grading policy for the 2020 spring semester dur to the COVID-19 health crisis?

WKU will utilize a Pass/D/Fail option (PDF) for undergraduate and graduate students during the spring semester. Please visit https://www.wku.edu/academicaffairs/spring-2020-grading.php to read the policy.

 

 

 

Information for Faculty and Staff

What does “alternate delivery of courses” mean? 

Faculty will communicate directly with students during the week of March 16 to outline how delivery will change. In many instances, this will mean that in-person classes transition to online at least through the spring semester.

 

Added/updated 03/17/20

Should faculty and staff report to campus?

Governor Beshear signed an executive order closing all non-life-sustaining businesses to in-person traffic by Thursday, March 26, at 8 pm. Senior divisional leaders will be working within their units to manage how this new order further changes our on-campus operations. If you have questions, please talk with your direct supervisor. 

 

Added/updated 03/26/20

Will campus events continue?

All campus events should be postponed, cancelled, or “virtualized.”  Questions about specific events should be directed to the event’s organizer or the Office of Campus and Community Events.

 

Added/updated 03/26/20

Is university-funded travel suspended?

All University-funded travel is suspended through the end of the spring semester.  Exceptions can be reviewed on a case by case basis. This restriction will be revisited as we near the end of the semester. Please direct questions about future travel to your immediate supervisor. Further updates will be forthcoming.

Added/updated 03/20/20

Do I need to report personal travel? 

All members of the WKU community are encouraged to self-report travel through the voluntary travel disclosure form available at wku.edu/covid19/travel/disclosure-form/.  Completing this form will allow emergency management officials to have as much information as possible.

Added/updated 03/11/20

Will these measures affect Commencement and other graduation ceremonies?

Yes. Commencement and the recognition ceremonies will not occur on May 15th and 16th as originally planned.  Degrees will be conferred in May.  The entire WKU community will come together to celebrate the achievements of graduates at a later date.  

Added/updated 03/17/20

Can I work from home?

Governor Beshear signed an executive order closing all non-life-sustaining businesses to in-person traffic by Thursday, March 26, at 8 pm. Senior divisional leaders will be working within their units to manage how this new order further changes our on-campus operations. If you have questions, please talk with your direct supervisor.

Added/updated 03/26/20

Will I need sick leave or vacation time if I have to stay home?

Employees who are unable to work due to their own illness (or a family member’s illness), will remain in a fully paid status without the use of any accumulated sick or vacation leave. This includes employees whose work/jobs are affected by necessary changes in business operations. This continued pay policy will be in effect through April 5, at which time it will be reevaluated based on any changing conditions. 

Note: The dates listed above may change  following President Caboni's message on 03/17/2020.

 Added/updated 03/17/20
 

Will I have to pay for COVID-19 testing and treatment?

In compliance with federal guidelines and recommendations, we are working with Anthem to waive any out-of-pocket costs related to COVID-19 testing and treatment for employees (and family members) who have coverage through WKU’s self-insured Health Plan. Out-of-pocket costs will be waived retroactive to January 1, 2020, to include any testing or services before COVID-19 testing became commercially available in March. Employees who experience cost/charges inconsistent with this should contact Human Resources at 270-745-5360.

Added/updated 03/13/20

I think I may have been exposed to COVID-19. Should I report it and how?

If you have come in contact with or otherwise believe that you may have been exposed to COVID-19, we are requesting that you self-report this information so that we are able to actively monitor our campus setting for any subsequent policy decisions. This is also important for WKU’s coordination with applicable health officials and any required reporting. Stay away from people and follow the Centers for Disease Control and Prevention protective actions found here: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf. Notify WKU Emergency Management at (270) 745-2019 to initiate the reporting process.

Added/updated 03/13/20

 

Should I take my work desktop computer home with me?

We recognize that not all employees have home computers and/or Internet access. Remember that campus is not closed, and you may continue using your office computer and WKU’s network, if needed.  We strongly discourage the removal of desktop computers from campus. Many desktop programs, like MS Office, have licensing limitations such that they will not function normally or at all if they are removed from campus. WKU ITS has a limited number of laptops available for checkout through TopperTech, and we are working on methods of prioritizing these. If you need a laptop for home use, please contact ITS to alert us to this need while we work to prioritize distribution of these laptops.

Added/updated 03/13/20

What resources are available to help me work remotely?

Information Technology Services has created a resource that brings together a number of our Knowledge Base articles explaining how to access resources when you are not on campus. Our site is called “Working Remotely” and is linked from the “Resources & Services” section of the wku.edu/covid19 site. We will continue to update and add information to this site. The notes that follow are detailed there, but if you have additional questions or requests, please contact the ITS Service Desk at wku.edu/its/contact

 Added/updated 03/13/20

Is fall 2020 advising/registration affected?

The fall 2020 advising and registration schedule will be pushed back by one week.  Priority registration will now begin on April 6, 2020 to give advisors and advisees additional time. For the full revised registration schedule, click here.  

Please note: registration for summer 2020 courses will continue as normal.

Advisors will contact advisees in the coming days/weeks to updates plans for advising.  These updates will include information about how advisors will communicate (phone, zoom, email, etc.) and the best way for students to contact advisors.  

The WKU Advising and Career Development Center and the Graduate School continue to provide support via phone, email, and zoom to advisors and students.  

Information about fall 2020 Topper Orientation Programs (TOP) for incoming students will be available soon.

(Added/updated 03/17/20)

How do I access technology resources when I am not on campus?

Please visit the ITS Working Remotely website for information about remote access for students, faculty and staff.

 

(Added/updated 3/16/20)

What if I need a laptop or other technology to work or learn at home?

Please let TopperTech know via this request so that we can provide information about our no-cost laptop checkout program.

 

(Added/updated 3/16/20)

Who can I speak to about technology issues?

Please contact our Service Desk for all your technology questions, and we will be happy to assist you.

 

(Added/updated 3/16/20)

I have recently traveled (last 30 days) outside the United States or within the United States in areas confirmed to have COVID-19 cases, and thus I may have been exposed to COVID-19. Should I report it and how?

If you have traveled as noted above, we are asking that you complete a Voluntary Travel Disclosure Form,  https://www.wku.edu/covid19/travel/disclosure-form/. We are requesting that you self-report this information so that we are able to actively monitor our campus setting for any subsequent policy decisions.

 

(Added/updated 3/17/20)

As an employee, what if I believe I have COVID-19 or am feeling sick?

Stay home, notify your supervisor, and follow the Centers for Disease Control and Prevention protective actions found here: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf.  Notify WKU Emergency Management at (270) 745-2019 to initiate the reporting process.

 

(Added/updated 3/17/20)

As a supervisor, if an employee tells me that they are sick or have been exposed, what should I do?

If the employee is on campus immediately instruct them to go home and remain there. Follow the Centers for Disease Control and Prevention protective actions found here: https://www.cdc.gov/coronavirus/2019-ncov/downloads/sick-with-2019-nCoV-fact-sheet.pdf.

Advise your department head, and notify WKU Emergency Management at (270) 745-2019 to initiate the reporting process.

 

(Added/updated 3/17/20)

How is WKU protecting against discrimination and bias related to COVID-19?

No specific group, race, or ethnicity is more likely than another to test positive for COVID-19. This includes international students and those who have traveled to high-risk countries within the past month(s). During the COVID-19 crisis, WKU will protect the rights to all students and employees. Adverse or hostile actions against any member of our campus community (student, staff, faculty) based on assumptive risks will not be tolerated. If you need to report an incidence of bias, you may do so here. If you have an immediate concern about the health and safety of a student or employee, please contact the WKU Police Department at 270-745-2548. 


(Added/updated 3/25/20)

Is the WKU Print Center open in DSU?

The WKU Print Center will continue to take orders online: https://www.wku.edu/printing. The walk up operation at the WKU Print Center in DSU is closed. All calls to the WKU Print Center have been transferred to Liberty Printing.

 

(Added/updated 3/20/20)

What resources are available for my well-being and self-care?

The Employee Assistance Program (EAP) is a professional resource for counseling and other consultation. Many services are free of charge. The EAP is available to WKU employees and family members. More information available here.

LiveHealth is a telemedicine option available online to WKU employees and offered through the WKU Health Plan. An online health visit typically costs $59, however, for the period through June 14, 2020, employees may have one visit at no cost.

 

(Added/updated 3/20/20)

What if I am unable to work?

Full-Time, Part-Time, and Temporary Employees who are unable to work because of illness or who may be supporting a family member’s illness, will remain in a fully paid status without the use of any accumulated sick or vacation leave through May 15, 2020.

 

(Added/updated 3/20/20)

Is the WKU post office open?

Until further notice, the DSU Postal Services office will be closed to the public. Departments needing to send campus mail can still do so at the Service Supply Building.

Passport Services will close to the public. Passport services are still available at the USPS location on Scottsville Road. Emergency passport services for WKU faculty, staff and students can be arranged by appointment. Call 270-745-4658 to arrange an appointment.

 

(Added/updated 3/26/20)

Is the Center for Research and Development open?

The Center for Research and Development offices remain open for business with minimal staffing levels to maximize social distancing.

 

(Added/updated 3/20/20)

What if my student is in the military and called to Active Duty?

If your student would like to remain enrolled in classes for the current term, they must make individual arrangements with instructors.  Students who are called to active duty have the right to receive a refund of tuition and fees applicable to their registration when called to active duty.

Military Absence Policy for Official Military Duties and Veteran Administration Medical Appointments

Instructors are expected to show flexibility to Military and Veteran students who have required absences due to military duties or Veteran Administration medical appointments. These absences are mandated and beyond the students’ control. Instructors should not penalize absences of this type in any way. Accommodations and specific time frames to make up all missed assignments, quizzes, and tests will be given and mutually agreed upon by the instructor and student. Students are responsible for notifying faculty members of absences as far in advance as possible, when possible, and for ensuring that their absence is documented. Absences can be verified by official orders, appointment notifications, or through the Office of Military Student Services. Students called to duty for an extended amount of time should be referred to the Military Withdrawal policy.

Military Withdrawal

Students who are members of any branch of the United States Armed Services, including the National Guard, who are called to active duty while enrolled at WKU are entitled to the following options:  

Students may work with each individual instructor to determine if an incomplete grade is appropriate, or

If an incomplete grade is not a viable option, the student will be permitted to withdraw either from individual courses or from the entire schedule of classes. A full refund of tuition and fees will be issued for those courses from which the student has withdrawn.

Students who are called to active duty while enrolled should contact the Office of the Registrar to initiate the withdrawal process. An official copy of the military orders must be presented to invoke this special withdrawal and refund process.

Has WKU changed the grading policy for the 2020 spring semester due to the COVID-19 health crisis?

WKU will utilize a Pass/D/Fail option (PDF) for undergraduate and graduate students during the spring semester. Please visit https://www.wku.edu/academicaffairs/spring-2020-grading.php to read the policy.

 

 

 


 

Contact Information

For any questions or concerns please email us at covid19@wku.edu.

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 Last Modified 3/26/20