Western Kentucky University

WKU Online

Undergraduate Certificate
Cross Cultural Communication
in Health Care

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Undergraduate Certificate in Cross Cultural Communication in Health Care

The online Cross Cultural Communication in Health Care Certificate in an undergraduate, interdisciplinary program designed to meet the needs of both bilingual and monolingual students. The program requires 15 credit hours. Bilingual students will receive preparation for certification as medical interpreters. The program will prepare non-bilingual students to develop and administer language access programs in health care facilities.

Upon completion of the program students will be able to:

  • Understand appropriate use of bilingual skills in various health care settings (bilingual track)
  • Discuss the main legal and administrative aspects of culturally and linguistically appropriate care
  • Understand diversity from a health care, allied health or public health professional perspective
  • Identify the need for language access resources at the local, regional, state and national level as defined by the National Standards for Culturally and Linguistically Appropriate Care (CLAS) and the guidelines of the Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
  • Collaborate with health care and allied health professionals to promote equal access to health care and public health programs for patients who are limited English proficient (LEP)
  • Discuss the administrative and development process of a language access program in health care settings
 Last Modified 7/23/13