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WKU Online

Orientation for Online Learners

Using Blackboard

Blackboard (Bb) is very user friendly, but there are always things to learn! There are several avenues of support and training available to you. Whether you just need help with one feature, or would like to complete a Blackboard New User Course, there are online options available for current and prospective students.

Current and Prospective Students

Blackboard Student User Training:  Current and prospective students may enroll in the Blackboard Student User Training by logging into Blackboard and selecting the IT Training tab along the top menu (current students will login using their student account; prospective students will login using one of the guest account logins listed below). Next, select IT: Blackboard Student User Training. The training is set-up to allow users to self-enroll by simply clicking the submit button. This training will take you through the basics of using Blackboard.

IT Help Desk:  Current students can receive one-on-one assistance via chat, phone, or remote access by visiting to submit an online help request or live chat request, or by calling 270-745-7000.

Video Tutorials: Video tutorials are available on all Blackboard related topics, as well as many other topics at

Bb Help Tab: Students can also access video tutorials when signed into Blackboard by selecting the Bb Help Tab from the menu across the top of the screen.

Orientation for Online Learners: If you would like to experience Bb first hand and gain access to the Student User Training, you may login as a guest with one of the following guest IDs

Perspective Students:  Login with USERNAME:  guest.wstudent   PASSWORD: wku-since1906

Once you have successfully logged in, click on "An Orientation for Distance Learners" in the right hand column. 

Additional Information

Please note that not all instructors use all of the features covered in the Blackboard New User Training.

Much of the material in this course is presented in short Flash videos. You will need to have the Flash Player installed in your browser to complete this tutorial. This webpage will tell you if you have the Flash Player installed and what version you have. You can download and install the Flash Player from the webpage here.

You can access the video tutorial here. Click the link "Blackboard 9.1".

Proceed to "Proctored Exams"

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 5/2/16