Skip to main content
Skip to main content

Commuter Student Ambassadors

MPC Banner

M.A.S.T.E.R. Plan Commuter Program


Commuter Resources 


For Current WKU Commuters

leaders at home leaders at school commuter student ambassadors

During the new commuter student Welcome Program and M.A.S.T.E.R. Plan Commuter Program (MPC), Commuter Student Ambassadors work to meet the needs of new commuter students by serving as peer mentors; fostering a sense of community among program participants, educating participants about campus resources, and connecting participants to the University, WKU faculty, staff, and administrators.

Full Commuter Student Ambassador Position Description


Role Description

The minimum expectations and responsibilities for Commuter Student Ambassadors include:

  1. Attend and actively participate in the Commuter Student Ambassador training.
  2. Serve as a role model for new commuter students by adhering to all University policies, and state and federal laws, and exhibiting responsibility and high levels of maturity.
  3. Establish and maintain mentoring relationships with new commuter students participating in the new commuter student Welcome Program and M.A.S.T.E.R. Plan Commuter Program (MPC).
    • Engage new commuter students in program activities (i.e. informational sessions, educational workshops, special events, and social activities).
    • Facilitate team building activities and fun games; lead cheers, as well as the Fight Song.
    • Create opportunities for new commuter students to interact with one another and form connections.
    • Accompany Family Cluster (comprised of 10-15 new commuter students) to, and attend all educational sessions, special events, and nightly social activities.
    • Foster a welcoming, comfortable environment for all Family Cluster members in which diversity is celebrated, in all its forms, and intolerance and hate are addressed.
    • Facilitate discussions of session and workshop content with Family Cluster.
    • Be attuned to new commuter student transitional issues (i.e. anxiety). Exercise excellent listening and helping skills in counseling situations; provide referrals to Counseling and Testing when needed.
    • Assist in the handling of emergency and/or crisis situations.
    • Maintain confidentiality.
    • Maintain contact with Family Cluster members throughout academic year; help them achieve academic and social goals. Actively engage Family Cluster members at organized Family Cluster "reunions."
  4. Display initiative in assisting new commuter students with special needs and concerns. Provide referrals to new commuter students and their parents and family members.
  5. Encourage new commuter students to fully participate in the University environment.
  6. Participate in the evaluation process of the new commuter student Welcome Program and M.A.S.T.E.R. Plan Commuter Program.
  7. Additional duties as assigned.


The minimum qualifications for Commuter Student Ambassadors include:

  1. At least second-year student standing (only rising sophomores, juniors, and seniors eligible to apply).
  2. Minimum 2.0 cumulative G.P.A. (at time position is offered and throughout time of service).
  3. Good judicial standing with the Office of Judicial Affairs.
  4. Be reliable, responsible, confident, flexible, willing to help, and an effective communicator focused on building teamwork and fostering mentoring relationships.
  5. Relate well to students, parents, family members, faculty, staff, and administrators.
  6. Demonstrate a desire to learn about Western Kentucky University, its traditions, regulations, people, and programs.



Benefits for all Commuter Student Ambassadors include:

  1. Opportunity to enhance interpersonal, communication, and teamwork skills, increase knowledge of campus resources, connect with University faculty, staff, and administrators, increase self-confidence, and serve incoming students, as well as give back to the University.
  2. Opportunity to serve as a role model while assisting in the orientation, transition, and retention of new commuter students.
  3. Commuter Student Ambassador apparel and gear.

Time Commitment

The 2017 Commuter Student Ambassador position begins tentatively on Friday, August 11th and ends on Monday, August 14th, 2017.  Please note that these dates are subject to change. Listed below are dates and events Commuter Student Ambassadors are required to attend. Specific dates are mentioned where applicable.

  1. Training is mandatory
  2. Commuter Student Ambassadors will be scheduled specific tasks that may require arriving early and staying late.  Breaks will be scheduled by may be rescheduled to accommodate changes in the schedule.
  3. Commuter Student Ambassadors are required to clear their scheduled and refrain from participating in other activities Friday, August 12th-Monday, August 14th

How to Apply

The deadline for Commuter Student Ambassador applications is Monday, April 10th. Applicants will be required to sign up for one two-hour time slot on Group Process Day

The Commuter Student Ambassador application has three parts.  Please be sure to read all the information below before completing the Online Application. 

  1. The Online Application.  The Online Application provides us with general information about you and your campus involvement.  You will be required to provide the names, titles/departments, e-mail addresses, and phone numbers of two references, so be prepared with that information before beginning your Online Application. Your references cannot be friends, family members, or current undergraduate students at WKU.
  2. The Interest Essay. Type a one-page essay that addresses the questions below. E-mail your Interest Essay to Be sure to type "Commuter Student Ambassador Interest Essay" in the Subject line of your e-mail.
    • Why are you interested in the Commuter Student Ambassador position?
    • In what ways are new student transition programs like the M.A.S.T.E.R. Plan Commuter Program beneficial to new commuter students?
    • What one piece of advice would you share with a new commuter student? Why?
  3. The Reference Form. The Reference Form is to be completed by a current WKU faculty or staff member with whom you have worked closely.  This WKU faculty or staff member can also be listed as one of your references on your Online Application. Completed Reference Forms are to be mailed to Blair Jensen in the office of Housing and Residence Life (Southwest Hall, office #29).


MPC is hosted by the Department of Housing & Residence Life


Phone: (270)745-5863

Address: ATTN: MPC, 1906 College Heights Blvd. #11093, Bowling Green, KY 42101-1093

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 10/25/16