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Helm-Cravens Library Email Reference Service


We are here to help you!

Click here if you wish to contact the Special Collections Library.

Welcome! The E-mail Reference Service is available for reference assistance and passwords, to make an appointment with a librarian, or to schedule research instruction for your class. We check the email Monday through Friday at 9:00 a.m. & 3:00 p.m; Saturday at 10 a.m. & 3:00 p.m.; and Sunday at 8:00 p.m. In most cases you should have an answer to your question within 24 hours at the most.

Please fill out the form completely; all fields are required. If you are asking for a database password, please provide the last four digits of your WKU ID number. When you are finished, click the {Submit your question} button.


Click here for a list of our Web Reference Policies.


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 Last Modified 12/5/18