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Staff of Department of Library Public Services (DLPS) - Makayla Heflin

Makayla Heflin

Makayla Heflin

Owensboro Library Assistant (Part-time)

Office:  Owensboro Library
Phone:  (270) 852-7785 (O)
Email:  makayla.heflin@wku.edu

Job Description

  • Manages the library and supervises student assistants in the absence of the Campus Librarian
  • Performs opening and closing procedures in the absence of the Campus Librarian
  • Assists users with library resources in both print and electronic formats, including books and library databases
  • Provides basic computer support including TopNet, Windows Office, email, and internet applications
  • Provides reference service for patrons
  • Performs routine technical service and circulation duties
  • Performs routine collection maintenance duties including shelving books, straightening, and organizing
  • Demonstrates a strong customer service and/or student advocacy through a positive attitude of approachability, adaptability, strong problem-solving, and desire to identify and support student success
  • Engages in behaviors that create an inclusive environment in which all people are valued and supported

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 Last Modified 9/24/14