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Cisco Jabber

Information Technology Services offers Cisco Jabber instant messing to Faculty, Staff, and Student Workers at Western Kentucky University. Jabber allows you to connect with anyone on campus right away. You can see who is online and chat through instant messaging. Software is available for computers and mobile devices so you collaborate with other Hilltoppers from anywhere.

Cisco Jabber Icon


Getting Started

Cisco Jabber is available to download for desktop computers as well as Android & iOS mobile devices. Visit the ITS Knowledge Base for step-by-step instructions to request access, download, and install the correct software for your device.


Requesting Access

Faculty and staff can request access to phone services (the ability to make and receive calls from the Jabber software), instant messaging, or both.

Request Access


Installing Jabber

How do I install Cisco Jabber?

Logging In

How do I log in to Cisco Jabber?



For other information and step by step guides for Cisco Jabber, visit the ITS Knowledge Base.

Knowledge Base

Get Help

If you need any assistance using Cisco Jabber, please contact the ITS Service Desk or submit a Service Request.

ITS Service Desk

Jabber Service Request


Need Assistance?

The WKU ITS Service Desk is here to help. Give us a call, chat with a representative online, use the Self-Help Knowledge Base and more.

Get Help

Some of the links on this page may require additional software to view.

 Last Modified 3/12/20