Western Kentucky University

Email Security

Email Security

Viruses and other malicious programs are often spread through email. Any email you weren't expecting should be treated with suspicion, even if it comes from someone you know.

Never open an email attachment from someone you do not know. Delete it.Be sure your anti-virus software scans your emails.Never forward letters. A chain letter is a letter sent to several persons with a request that each send copies of the letter to other persons.Never forward virus warnings, as they may not be legitimate.Never use the "Unsubscribe" feature of Spam emails or reply to Spam mails because by doing so, you confirm the validity of your email address and the spammer can keep on sending you unsolicited commercial email. The proper way to deal with Spam is to delete it. You can also forward spam that you receive in your WKU email account to spam@wku.edu.

Learn to recognize phishing

Phishing is a technique used to steal passwords or personal information by tricking you into revealing the information.

NEVER send passwords, social security numbers, or other sensitive information through email to ANYONEUse your own bookmarks to access banking and other secure sites instead of clicking links sent via emailWhen in doubt, confirm with a trusted source before entering your information into a website

These are some tell tell signs of a fraudulent e-mail :

Alarmist messages and threats of account closures.Promises of money for little or no effort.Deals that sound too good to be true.Requests to donate to a charitable organization after a disaster that has been in the news.Bad grammar and misspellings.Messages claiming to be from a generic 'webmail' or 'support' team, asking for passwords or other personal information

WKU will never, ever ask for any personal information, passwords, social security numbers, or other sensitive information via e-mail. If you've received a message and you're not sure if the message is legitimate, look up the phone number for the department asking for the information on the WKU website and call them asking for clarification. Any e-mails claiming to be from the IT department can be verified by calling the helpdesk at 745-7000.

 Last Modified 12/3/13