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IT Division - News

What to know about macOS High Sierra Release

On September 12th, Apple announced the release date for the latest version of macOS, named High Sierra. It will be available on September 25th.  WKU IT will not support High Sierra right away and does not recommend upgrading a WKU-owned Mac to High Sierra until it is under full support. Check here for updates. We don’t anticipate a prolonged period of time before it is under full support.

There are also some notable issues with Microsoft Office for Mac regarding High Sierra.

Office for Mac 2011: Office for Mac 2011 has not been tested on High Sierra so is not supported, and may not function at all. Also, Microsoft is ending support for Office for Mac 2011 on October 10th. WKU IT will be sending a targeted email to Office 2011 for Mac user with more specific instructions regarding its end of life.

Office for Mac 2016: Before upgrading a Mac to High Sierra, you must update Office 2016 for Mac to version 15.35 or later (Version 15.35 was released in June; 15.36 in July and 15.37 in August.) Versions of Office below 15.35 will most likely not function. Again, WKU IT does not recommend upgrading to High Sierra until it is under full support, but we wanted to get the word out on this issue in case folks are upgrading personal Macs. 

To check which version of macOS you are running go to the Apple Menu, About this Mac. To check which version of Office for Mac you are running, open any Office program (Word Excel, Outlook) click on the main menu for that program next to the Apple Menu, and click About. 

If you need assistance or have any questions please contact the WKU IT Division at www.wku.edu/it/contact

For IT Support: http://www.wku.edu/it/helpdesk/

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 Last Modified 9/25/14