Skip to main content
Western Kentucky University

IT Division - Network

Network Infrastructure

WKU boasts one of the largest campus data networks in the state of Kentucky. The network serves as the foundation for almost all other IT services and the University’s reliance on this network is continually growing. WKU-IT takes great pride in maintaining a reliable high-speed network and has been very successful in that endeavor. The WKU network is monitored 24x7x365 with staff on-call to immediately address any critical faults.

Many computing problems may be perceived as being a “network problem”. While the network as a whole operates continually, that is not to say that there aren’t localized problems that can occur to affect your service. If you feel you are having a problem please report it to the WKU-IT Helpdesk. There are a number of possible causes to computing problems and the IT staff will help you diagnose and ultimately resolve those issues.

WKU’s IT staff are here to help make your technology experience at WKU as smooth as possible and to let you use that technology as a tool in your educational endeavors.

Network Statistics (circa May 1st, 2011)

  • There are over 700 Ethernet switches in service providing over 50,000 data ports.
  • There are eight core routers serving main campus, each of these devices are about the size of a large mini-refrigerator.
  • WKU’s Internet Connections have grown considerably over the years. Our current peak traffic loads are over 800Mbps.
  • There are over 1700 miles of Category 5e and Category 6 cabling used throughout the University buildings.
  • Over 550 miles of fiber optic strands exist to interconnect the campus buildings.
  • There are over 1300 wireless access points deployed in and around all University buildings.



IT Support Over Thanksgiving Break

What support is offered, and how do you request it, over the holiday? Click the heading to learn more.

Office 2016 for Mac to be Supported in 2016

Support for the latest version of Office for Mac coming in 2016 .Click the heading to learn more.

Systems Status

All Systems are OKAll Systems are OK

Upcoming Training

Date Time Title
11/302:00pmOU Campus CMS Training
12/31:00pmAdobe Connect Pro Training Workshop
12/89:00amAdobe Connect Pro Training Workshop

Contact Helpdesk

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 9/30/15