Skip to main content
Western Kentucky University


WKU offices in Bowling Green will open at 10 a.m. Friday. Classes Friday remain canceled and campuses in Glasgow, Owensboro and Elizabethtown/Ft. Knox remain closed Friday. Saturday classes in Bowling Green will proceed as scheduled. Here is a link to the University’s attendance policy during adverse weather conditions. Use caution and watch for slick spots on roads and walks. 

Residence Halls remain open until noon Saturday. Bemis & Barnes have space for those who need to stay longer. Visit WKU Housing & Residence Life for more information.

The high school regional basketball tournament games scheduled for Wednesday night were canceled. Games will be rescheduled for Friday/Saturday. Follow WKU News for the latest updates. #WKUAlert

IT Division - IT Helpdesk

IT Helpdesk Operating Hours

Regular Hours

Day Hours
(Central Time)
Monday 7 a.m. - 10 p.m.
Tuesday 7 a.m. - 10 p.m.
Wednesday 7 a.m. - 10 p.m.
Thursday 7 a.m. - 10 p.m.
Friday 7 a.m. - 10 p.m.
Saturday 8 a.m. - 8 p.m.
Sunday Noon - 8 p.m.

Holiday Coverage

Date Day Event Coverage
January 19, 2015 Monday Martin Luther King Jr. Day Closed
May 25, 2015 Monday Memorial Day Closed
July 3, 2015 Friday Independence Day Observed Closed
July 4 - 5 , 2015 Saturday - Sunday Independence Day Weekend Voicemail
September 7, 2015 Monday Labor Day Closed
November 24, 2015 Tuesday Thanksgiving Holiday Closing at 4:30 p.m.
November 25, 2015 Wednesday Thanksgiving Holiday Voicemail
November 26, 2015 Thursday Thanksgiving Closed
November 27-29, 2015 Friday-Sunday Thanksgiving Holiday Voicemail
December 19 - January 3, 2015/16 Saturday-Sunday Winter Break Voicemail*

*For December 24, 25, 31 and January 1, the IT Helpdesk is closed for both live and voicemail support.

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 1/16/15