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Western Kentucky University

IT Division - Computer Repair

Computer Repair

Employees may have their computers repaired by the IT Division.  Please see the sections below for information.

Desktop Support

Desktop Support provides hardware and software technical assistance with university owned, computers that meet minimum standards for support. Desktop Support also provides warranty support for Dell and Apple brand computers that are covered by a valid parts and/or labor warranty, and hardware support for printing and imaging devices meeting minimum standards for support. Desktop Support only services university owned hardware that is supported in the IT Support Standards. University owned hardware is generally indicated by the device having a WKU inventory asset tag attached.


WKU Network Access Control

Upgrades to increase ease of use and reliability for our users.

AT&T 2G Network

AT&T 2G Network discontinuing in 2017

Systems Status

All Systems are OKAll Systems are OK

Upcoming Training

Date Time Title
10/131:30pmAdobe Connect Pro Training Refresher
10/1410:00amAdvanced OU Campus - Galleries and Foms
10/192:00pmOU Campus CMS Training

Contact Helpdesk

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 9/30/15