Adobe Connect Pro Upgrade 9.6 - Aug. 2017
Adobe Connect Pro (ACP) will be upgraded to version 9.6, scheduled for August 9th 2017, beginning @ 9:00 a.m. CST. ACP will not be available during the installation of the upgrade with a 24 hour maintenance window to complete the upgrade. A notification email will be sent when the Adobe Connect Pro upgrade is complete and service is restored.
If you would like to review any of the recent changes to Adobe Connect, you can register for an ACP Upgrade Demo Webinar on August 16th on the IT Training calendar.
For detailed information on the enhancements, click here.
If you have questions about the upgrade, please call AVS Support @ 270-745-3809.
Adobe Connect Pro Upgrade 9.5 - Dec. 2015
Adobe Connect Pro (ACP) will be upgraded to version 9.5, scheduled for Dec. 16, 2015. ACP will not be available during the installation of the upgrade. The upgrade date has been set for Dec. 16th, beginning @ 8:00 a.m. with a 24 hour maintenance window to complete the upgrade. A notification email will be sent when the Adobe Connect Pro upgrade is complete and service is restored.
Read our PDF to learn about the enhancements in ACP version 9.5.
If you would like to review any of the recent changes to Adobe Connect, you can register for an ACP Refresher Course on January 13th on the IT Training calendar.
If you need assistance after the upgrade, during the holiday break, please call the IT Helpdesk at 270-745-7000 and leave a message. Your call will be returned shortly.
Email Functions Restored - May 2014
There has recently been an error with the 'Send Invitations' function when creating a new meeting. This and all other email functions within Adobe Connect Pro have been restored.
When you are creating a meeting room, if you select an access other than 'Anyone who has the URL for the meeting can enter the room', you will be prompted on the last page to send invitations to participants.
After you have selected individuals to invite to your room, you will be given the opportunity to send invitations and specify which groups you wish to send the invitations. Adobe Connect Pro will use your email address when sending the email to the participants. You do not need to be logged into Outlook client for this to work.
Chrome Incompatibility - May 2014
The Adobe Connect Add-in is currently not working with newer versions of Chrome, when the room is using the Share pod to display documents or computer. Please see PDF for more information.
Video: Audio Setup Wizard
Use our Self-Help Topics &
Guides to Host a Successful ACP Meeting
Adobe Training Resources
Leading a Web Meeting
Best Practices for using Adobe Connect Pro
Best Practices for a Virtual Classroom
Request an Account
Click to request an Adobe Connect Pro account. Use your Net ID and password to access the IT Service Catalog. Once logged in, click the Request tab. In the Search box to the right, type in Adobe Connect. Select 'Create Account' and complete the ticket. A member of the AVS team will contact you to schedule an ACP Training session.
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Note: documents in Excel format (XLS) require Microsoft Viewer,
Note: documents in Word format (DOC) require Microsoft Viewer,
Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,