New Adobe Connect Application Nov. 2017
Adobe Connect has released an Adobe Connect Application that will replace the current Add-in needed for the Share My Screen feature. We are recommending that all users download and install the Application. After installing, you will launch the application each time you have an Adobe Connect meeting and enter the URL into the application window.
For download links and detailed information on the install, please go to our Adobe Connect Application page.
Adobe Connect Upgrade to 9.7 - Dec. 13th
Adobe Connect Pro (ACP) will be upgraded on December 13th, 2017 beginning at 8:00 AM CST until 8:00 AM CST, December 14th. During the upgrade, Adobe Connect will be unavailable. While we do not anticipate the upgrade taking the full period of time, we are reserving a 24-hour window for the upgrade. A notification will be emailed when the upgrade is complete and Adobe Connect service is restored.
If you have questions or concerns regarding the upgrade, prior to the holiday break, please call the IT Helpdesk at 270-745-7000, and press #1 for Audiovisual Services.
If you need assistance after the upgrade, during the holiday break, please call the IT Helpdesk at 270-745-7000 and leave a message.
Adobe Connect Pro Upgrade 9.6 - Aug. 2017
Adobe Connect Pro (ACP) will be upgraded to version 9.6, scheduled for August 9th 2017, beginning @ 9:00 a.m. CST. ACP will not be available during the installation of the upgrade with a 24 hour maintenance window to complete the upgrade. A notification email will be sent when the Adobe Connect Pro upgrade is complete and service is restored.
If you would like to review any of the recent changes to Adobe Connect, you can register for an ACP Upgrade Demo Webinar on August 16th on the IT Training calendar.
For detailed information on the enhancements, click here.
If you have questions about the upgrade, please call AVS Support @ 270-745-3809.
Adobe Connect Pro Upgrade 9.5 - Dec. 2015
Adobe Connect Pro (ACP) will be upgraded to version 9.5, scheduled for Dec. 16, 2015. ACP will not be available during the installation of the upgrade. The upgrade date has been set for Dec. 16th, beginning @ 8:00 a.m. with a 24 hour maintenance window to complete the upgrade. A notification email will be sent when the Adobe Connect Pro upgrade is complete and service is restored.
Read our PDF to learn about the enhancements in ACP version 9.5.
If you would like to review any of the recent changes to Adobe Connect, you can register for an ACP Refresher Course on January 13th on the IT Training calendar.
If you need assistance after the upgrade, during the holiday break, please call the IT Helpdesk at 270-745-7000 and leave a message. Your call will be returned shortly.
Email Functions Restored - May 2014
There has recently been an error with the 'Send Invitations' function when creating a new meeting. This and all other email functions within Adobe Connect Pro have been restored.
When you are creating a meeting room, if you select an access other than 'Anyone who has the URL for the meeting can enter the room', you will be prompted on the last page to send invitations to participants.
After you have selected individuals to invite to your room, you will be given the opportunity to send invitations and specify which groups you wish to send the invitations. Adobe Connect Pro will use your email address when sending the email to the participants. You do not need to be logged into Outlook client for this to work.
Video: Audio Setup Wizard
Download Sample Email Invitation for Presenter Instructions
Use our Self-Help Topics &
Guides to Host a Successful ACP Meeting
Adobe Training Resources
Leading a Web Meeting
Best Practices for using Adobe Connect Pro
Best Practices for a Virtual Classroom
Request an Account
Click to request an Adobe Connect Pro account. Use your Net ID and password to access the IT Service Catalog. Once logged in, click the Request tab. In the Search box to the right, type in Adobe Connect. Select 'Create Account' and complete the ticket. A member of the AVS team will contact you to schedule an ACP Training session.
Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.
Note: documents in Excel format (XLS) require Microsoft Viewer,
Note: documents in Word format (DOC) require Microsoft Viewer,
Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,