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IT Division - Desktop Video Conferencing

Desktop Video Conferencing

Web conferencing refers to a service that allows information to be shared with varying remote locations simultaneously across various geographical locations using your desktop computer.

Desktop video conferencing is applicable for a variety of collaborative events, including meetings and class sessions. WKU currently uses Adobe Connect Pro as its desktop video conferencing application.

Adobe Connect Pro

Three people using Adobe Connect Pro


Adobe Connect Pro is a web conferencing solution for online meetings and webinars used by education, business, and government agencies. It is based on the Adobe Flash technology already installed on virtually all Internet-connected computers, making it possible to engage in powerful synchronous interaction without cumbersome downloads. Joining a meeting is as easy as entering the room’s URL in a browser such as Internet Explorer, Firefox, or Safari.


Host an Adobe Connect Meeting or Class

To Host an Adobe Connect meeting, webinar, or class, you will need to have an Adobe Connect license.  Licenses are obtained by completing an Adobe Connect Host training, available in-person or online.  Sessions are scheduled each month on the IT Training Calendar.  You can also request an account by submitting a TD ticket (see bottom RH column - Request an Account).


Check Your System Requirements

Adobe Connect Pro has full functionality on Windows and Mac computers. Applications are also available to access meetings on iOS and Android devices.

To check your computer's compatibility, visit an example room, check firewall exceptions, and check technical requirements, go to our Technical Information page.


Self Help

  • Many resources are now available in our Left Hand column under Host/Faculty Self Help Topics.
  • Clicking here will take you to tutorials generated by Adobe.  Feel free to check them out.  Contact us if you have any questions. 



For more information, call AVS Support at  270-745-3809 or submit a TD ticket for Adobe Connect.

For technical support, call the IT Help Desk at 270-745-7000.



General Resources

Adobe Connect Application Install 

Adobe Connect Pro Login

Video:  Audio Setup Wizard

Blackboard Login 

Example Meeting Room

Using Adobe Connect on Mobile Devices

Test Your Computer & Use the Software
 (this resource is being edited)


Host Resources

Download Sample Email Invitation with Mic/Webcam Instructions

Download Sample Email Invitation for Presenter Instructions

Host Check-List

Host Helpful Hints

Visual Quick Start Guide for Hosts

Use our Self-Help Topics &

 Guides to Host a Successful ACP Meeting


Student/Participant Resources

Accessing Your Adobe Class Session

How to Login from Blackboard  

Visual Quick Start Guide for Participants

Visual Quick Start Guide for Participants

      - Webcam Rights


Adobe Training Resources

Adobe Connect Pro video tutorials by Adobe TV


Leading a Web Meeting

Best Practices for using Adobe Connect Pro

Best Practices for a Virtual Classroom



Request an Account

Click to request an Adobe Connect Pro account.  Use your Net ID and password to access the IT Service Catalog.  Once logged in, click the Request tab.  In the Search box to the right, type in Adobe Connect.  Select 'Create Account' and complete the ticket.   A member of the AVS team will contact you to schedule an ACP Training session.


Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 4/10/18