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Western Kentucky University

IT Division - Adobe Connect

Important Announcement - Adobe Connect Pro Upgrade 9.3


On November 21st, WKU will be upgrading to Adobe Connect Pro version 9.3.  For detailed information on this upgrade, please visit our ACP Upgrade page.


Adobe Connect Pro

Three people using Adobe Connect Pro


Adobe Connect Pro is a web conferencing solution for online meetings and webinars used by education, business, and government agencies. It is based on the Adobe Flash technology already installed on virtually all Internet-connected computers, making it possible to engage in powerful synchronous interaction without cumbersome downloads. Joining a meeting is as easy as entering the room’s URL in a browser such as Internet Explorer, Firefox, or Safari.

Click to request an Adobe Connect Pro account.  Use your Net ID and password to access the IT Service Catalog.  Once logged in, click the Request tab.  In the Search box to the right, type in Adobe Connect.  Select 'Create Account' and complete the ticket.   A member of the IVS team will contact you to schedule an ACP Training session.


Adobe Connect Pro-Pilot has full functionality on both Windows and Mac computers, and applications are available to access meetings from Android smartphones, iPhones, iPads, and the Blackberry Playbook.

 Self Help

  • Many resources are now available in our LH column under Host/Faculty Self Help Topics
  • Clicking here will take you to tutorials generated by Adobe.  Feel free to check them out.  Contact us if you have any questions. 


For more information call extension 5-2026 or email

For technical support call the IT Help Desk at 5-7000.


Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 11/7/14