Facebook Pixel Frequently Asked Questions | Western Kentucky University Skip to main content
Renew Your Housing

Frequently Asked Questions


To begin, renew your housing application on the Housing Portal:

  1. Login to the Housing Portal
  2. Select "Apply for Housing" from the top menu
  3. Select "Academic Year 2019-2020"
  4. Complete the application

 

If you renew your application by March 1, you will receive notification of when you can select your room.

 

When you are eligible to select your room:

  1. Login to the Housing Portal

  2. Select "Apply for Housing" from the top menu

  3. Select "Continue" on your Academic Year 2019-2020 application

  4. Using the timeline links at the top, navigate to the last completed page of your application (for most students, it's Choose a Roommate.)  On this page, select save and continue to  the "Room Selection" pages

  5. Select your hall and room

  6. Select "Save and Continue"

  7. You (and roommate assigned) will receive an email confirming the assignment, and the final page of the application will provide a summary of your housing status

No.  Most students have a $150 deposit on file. By completing the application for the next academic year, your deposit will stay on file with that application.  

 

If for any reason, a returning student does not have a deposit on file, then the application will ask you to pay the deposit.

You may need to change your wireless connection

If you are on a wireless device on campus, it is recommended to use the WKU-WIRELESS network. WKU-SECURE is known to cause error messages.

 

The system may be experiencing an overload of user logins

Please try again in a few moments or later in the day.

We request this information, just in case our staff need to reassign you after renewal, which can sometimes happen.   We will use your top preferences when moving your assignment.

Through room selection, students will choose their specific hall and room during phase two and they can seek out these preferences at that time.

You can make changes to your application on the Housing Portal through March 31st. 

  1. Login to the Housing Portal
  2. Select "Apply for Housing" from the top menu
  3. Select "Academic Year 2019-2020"
  4. Navigate to the page(s) you wish to edit through the checklist menu above the application questions
  5. Make appropriate changes
  6. Select "Save and Continue"

The Roommate Screen Name is created by each student in the personal details section of the housing application and is used to find roommates in the housing portal.  Search by the roommate screen name to add a preferred student to your roommate group.   

When you request a roommate in the housing application, a "roommate group" is created. 

The roommate group is your official roommate pairing request.

Students can be in only one roommate group at a time.

Either student can leave the roommate group to choose a new roommate until March 31st. 

The group leader is the student who initiates the roommate group invitation. 

Students have the opportunity to switch who the roommate group leader is. 

After room selection access times are provided to each student, it is recommended that the student with the earliest entry time become the group leader in order to select a room for the roommate group at the earliest time available. 

The WKU housing application includes roommate matching questions that will provide you with a list of suggested roommates. 

 

During the application, you will be prompted to create a Roommate Screen Name, complete roommate matching questions, and create a personal description. These actions will generate your roommate profile to help you search and find potential roommates.

 

Create a Roommate Screen Name 

This is how other students will search for you and view your profile in the roommate matching system. 

  

Complete the Roommate Matching Questions

The system will use your responses to match you with potential roommates. 

 

Create a Personal Description

This is your opportunity to let potential roommates know more about you. Examples to include: interests, academic major, clubs or organizations you would like to join on campus, living habits, etc. 

 

After completing your roommate preferences, you will be able to access your suggested roommate matches on the "Choose a Roommate" page of the application by choosing "Review Suggested Roommates by Profile Match."

You will have the option to view their profile, send a private message, and/or send a roommate request.  

A student can remove themselves from a roommate group, if they no longer wish to be roommates. 

To leave a roommate group and select a new room:

  1. Login to the Housing Portal
  2. Select "Apply for Housing" from the top menu
  3. Select "Academic Year 2019-2020"
  4. Navigate to the roommate selection page
  5. Select "Leave Group"
  6. Select "Save and Continue"
  7. Select a new room and click "Save and Continue"

 

Adding a Current Student

You will be able to pull in a roommate of your choice, as long as s/he is eligible to live in the same residence hall as you are and there is a space in your room. You and your roommate must have created a roommate group in order to add him/her.  

 

Adding a New/Transfer Student

If you would like a new freshmen or transfer/returning student to be your roommate, you will need to visit the Housing & Residence Life office by March 1st. Ourr staff will assist you with the renewal process.  The requested roommate must have submitted a housing application.  If they do not have an application on file, please direct them to wku.edu/housing/apply.  

Once someone is assigned to your room, their name will be listed in the Housing Portal with your room assignment.

"Squatter" is the term used for those students who want to stay in their same room. 
In this situation, the current roommate pair should visit the Housing & Residence Life office in Southwest Hall and allow our staff to assist in your renewal.  We will ensure that both students and their preferred roommates are assigned in that hall, or a similar style hall.

Students whose building is changing demographics or floor populations, will be given an opportunity to renew to a similar style building on March 11

Selecting a room on March 11 will ensure an assignment, and then they can also enter the portal after their assigned day/time to review other hall options and choose a different room at that time, if available. 

Students affected by this will receive additional notice about their options.

Yes. You will be able to view your room assignment on the Housing Portal.

If you gave your roommate screen name to someone so they could add you as their roommate group, you will also receive an email when your assignment is made.  Every time you make a change to your assignment, you will receive a new email confirming that change. 

Eligibility is determined on number of hours earned, and honors college membership.  This will determine the day that you are able to select a room.  The assigned access time for each student within that day, however, is a lottery system and is randomly generated.

A limited number of private rooms will be available to upperclass students in McCormack hall for males and Rodes Harlin Hall for females. 

The cost of a private room is 1.25x the double occupancy rate of that hall.  

During renewal, there will be an option to add yourself to a waitlist for private room. Additionally, you must also renew to another room on campus to hold a spot elsewhere should you not get a private room.  

As renewal continues in March, Housing & Residence Life staff will contact students on the waitlist in a first-come, first-serve order to re-assign you to a private room at McCormack or Rodes Harlin halls. 

For more information, please call our office at (270)745-4359.

Extended living halls remain open during Thanksgiving, winter, and spring breaks, when other halls traditionally close.   For the 2019-2020 year, extended living halls will be Douglas Keen, Northeast, and Hilltopper Halls.

Students already living in Hilltopper and Northeast halls, should squat during phase 1 of renewal.  Other students who need extended living, may visit the Housing & Residence Life Office in Southwest Hall by March 1,  and we will assist you in renewing to Douglas Keen Hall.   

Then, during phase 2 of choose your room, students may try to make their own changes in the housing portal if they'd prefer Northeast or Hilltopper.

View Residence Halls

For the purpose of room selection, priority is based on classification and honors collge membership, for students who want to live in an honors hall.

After students have chosen to stay in the same room for next year, everyone else can select their room based on their classification. (Hours are calculated by adding your cumulative earned hours to your current Spring enrolled hours).

  • "Rising seniors" - students who will have 90 or more hours by the end of the spring semester
  • "Rising juniors" - students who will have 60 to 89 hours by the end of the spring semester
  • "Rising sophomores" - students who will have 30 to 59 hours by the end of the spring semester
  • "Rising freshmen" - students who will have 0-29 hours by the end of the spring semester

We hate to see you go, but if you need to cancel your fall housing assignment, please send an email to hrl@wku.edu.

Please include:

  1. Your full name
  2. WKU ID Number
  3. State that you would like to cancel your fall housing

Please review the cancellation policy for additional information.

The deadline to renew your housing and select your room is March 31st. If you missed this deadline, you can still renew your housing, but our staff will select your room based on availability.

To renew your housing after the deadline, please do the following: 

  1. Login to the Housing Portal

  2. Select "Apply for Housing" from the top menu

  3. Select "Academic Year 2019-2020"

  4. Complete the Application

 

If you are under 60 credit hours:

You will be assigned within 3-5 business days.

 

If you are over 60 credit hours:

You will receive a housing assignment in August, if space is available.

For those students who opted into a hall waitlist, we will reassign as space becomes available that meets your request.

If we are able to meet that request and reassign, we will remove you from other similar hall waitlists so we can meet the requests of other students.

We work on waitlists all summer long, so please be patient as we work through those requests. 

Anyone reassigned from a waitlist will receive an email with the new assignment. 

Waitlists are currently closed due to their length.

 


Connect With Us

 


Some of the links on this page may require additional software to view.

 Last Modified 4/4/19