Skip to main content
Western Kentucky University
EMERGENCY ALERT SYSTEM:

WKU WEATHER ALERT:

WKU offices in Bowling Green will open at 10 a.m. Friday. Classes Friday remain canceled and campuses in Glasgow, Owensboro and Elizabethtown/Ft. Knox remain closed Friday. Saturday classes in Bowling Green will proceed as scheduled. Here is a link to the University’s attendance policy during adverse weather conditions. Use caution and watch for slick spots on roads and walks. 

Residence Halls remain open until noon Saturday. Bemis & Barnes have space for those who need to stay longer. Visit WKU Housing & Residence Life for more information.

The high school regional basketball tournament games scheduled for Wednesday night were canceled. Games will be rescheduled for Friday/Saturday. Follow WKU News for the latest updates. #WKUAlert

Maintenance Request

Maintenance Requests

Maintenance can be reported by anyone at any time. To submit maintenance issues, please follow the steps below to create an account in InSite.

page break

Submit Requests Online

InSite by Sodexo

WKU Students and Staff can submit maintenance requests online using the InSite System.

To Create a User ID for the First Time:

  1. Go to the InSite System Website
  2. Specify "I am NOT a Member of Maintenance Connection" and click OK.
  3. When prompted for a connection key, enter: 67676044
  4. Fill out the member profile information page and click OK
    • Use your WKU email to sign-up
    • Member ID Format: First Initial + Last Name
    • Password must be at least 6 characters
  5. Once you finish the sign up process, you will receive an email stating that you need approval.
  6. You will receive another email when your account has been processed.

*It is very important that you remember your username and password. Three attempts utilizing the wrong password will permanently lock you out of the system.

page break

For repairs concerning the data connection, contact ResNet (270) 745-7000

For repairs to the cable, call (270) 745-6819

For repairs to the telephone line, contact WKU telecommunications at telecommunications@wku.edu

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 
 Last Modified 9/24/14