COVID-19 | WKU Housing Information
Updated March 25, 2020
As previously announced, WKU has decided to deliver instruction via alternate delivery formats through the end of the spring semester, with no face-to-face instruction occurring the remainder of this academic term.
Your health and safety is our primary concern and we will assist you through this process.
WKU Housing Central Office Closed to Walk-In Traffic | Staff Available Remotely
Following Kentucky Governor Beshear's executive order to close all non-essential business to walk-in traffic, the WKU Housing & Residence Life central office is closed. All staff are working remotely.
For help, please call (270)745-3143 Monday-Friday 8:00 am-4:30 pm.
For after business hours emergencies, please call the WKU Police Department at (270)745-2548.
All Residence Halls Closed on Sunday, March 22 at Noon / Move Out Timeslots Available March 23-31.
The move out process will be conducted in stages and extend March 23-31 to protect the health and safety of students and staff.
First priority for move-out was given to the students currently present in WKU Student Housing who stayed or returned during spring break.
Residents currently away from campus will schedule a specific day and time to move out to allow for appropriate social distancing in our buildings and to limit the number of people on campus. Sign up for a timeslot at www.wku.edu/housing/portal.
To reduce the spread of germs, moving boxes, equipment, and volunteers will not be available.
If you are impacted by a travel restriction in your home state that prevents your return in the next two weeks, contact HRL at firstname.lastname@example.org to set up an alternative move out date.
Thank you for your understanding and flexibility as we work to safely and quickly coordinate a move out process. WKU is taking these unprecedented actions to protect the health and safety of all. This is a difficult time for all of us, and we know how challenging this situation is for our on-campus residents.
Residents currently present in the residence halls on campus have two options:
Option 1: Pack your belongings and move-out by Sunday, March 22 at noon.
Residents will use the Express Check-Out process to officially check out of their assigned room. This includes completing the move-out tasks provided, and returning their room key in the provided envelope to the front desk. No contact will be made with a staff member. Rooms will be inspected once all residents have moved out, and only major damages will be charged.
View the Express Checkout Procedures: https://www.wku.edu/housing/policies/checkout.php
If you are unable to completely move out by March 22, please sign up for a move-out timeslot between March 23-31st through the WKU Housing Portal.
Option 2: Request an extension to remain in WKU Housing based on an extenuating circumstance
If you need to remain on campus after Sunday, March 22, please fill out the extension form.
Approval is not guaranteed, and if approved, this does not guarantee that you will stay in your current room assignment. Additionally, you may be required to consolidate as needed to a residence hall, once space is open, cleaned, and available.
In an effort to maintain social distancing and to ensure staff availability, we have developed a plan that will provide an efficient and safe move out process for everyone.
Residents may not return to campus to retrieve their belongings until their scheduled move-out timeslot between March 23-31st.
Sign Up for a Move Out Timeslot
To sign up for move-out timeslot, student should login to the WKU Housing Portal and select “Move-Out Timeslots.”
Officially Checkout of Residence Hall
Residents will use the Express Check-Out process to officially checkout of their assigned room. This includes completing the move-out tasks provided, and returning their room key in the provided envelope to the front desk. No contact will be made with a staff member. Rooms will be inspected once all residents have moved out, and only major damages will be charged.
We appreciate your patience as It is vital that the move-out process be orderly and structured to protect everyone through this unprecedented process.
WKU Housing & Residence Life will work with students who are unable to return to campus due to travel restrictions or health concerns. These will be reviewed on a case-by-case basis and not require the resident’s immediate move out.
A prorated credit for spring 2020 housing will be applied to student accounts in fall 2020. Students must officially check out of their assigned room by March 31st to receive the credit. The credit may be applied to housing, tuition, books, and supplies for fall 2020.
Residential students who are graduating at the end of the spring semester who officially complete the checkout process by March 31st will receive prorated credit that will be applied to their Spring 2020 account.
Mail & Packages
Please update your address to your home address. Mail will stop being received at the residence halls on March 31st.
The WKU Restaurant Group is providing updates to their locations and hours of operation at www.wku.edu/wkurg.
A prorated credit for spring 2020 meal plans will be applied to student accounts in fall 2020. Flex dollars will roll over to Fall 2020.
Students who are graduating at the end of the spring semester receive a prorated meal plan and flex dollar credit that will be applied to their Spring 2020 account.
Per the Census Bureau’s residence criteria, in most cases students living away from home at school should be counted at school, even if they are temporarily elsewhere due to the COVID-19 pandemic.
Students who lived in the residence halls for the 2019-2020 academic year will be automatically counted through WKU Housing & Residence Life and should not be included in their parents' census count.
View the full statement from the U.S. Census Bureau: https://2020census.gov/en/news-events/press-releases/statement-college-students.html?
For additional help, visit www.wku.edu/census.
At this time, all student lots are free and open. Faculty/staff lots, disability spaces and parking meters are being enforced as normal.
In response to the closure of the residence halls, Parking and Transportation is working to facilitate the move-out process. The following lots will be designated “Loading Zones” for the week of March 23-27:
- McCormack Lot
- College Heights Blvd Lot
- Kentucky Building front drive and rear lot
- Pioneer Service Drive
- McLean Service Drive
- Minton Lot/Minton Circle
- PFT Loop
- Normal Street meters
These lots are in areas with high residential density and limited parking access. PTS will be present in these areas to maintain driving lane and sidewalk access. Staff will direct individuals to the nearest available parking in these areas should an area become crowded. All remaining student lots are open parking. Faculty/Staff lots (e.g. Wetherby, Schneider) will be enforced as usual.
If you require any special parking accommodations, please contact the Parking & Transportation office at 270-745-2361 between 8am-4pm or email email@example.com.
Topper Transit / Shopping Shuttle
Topper Transit is suspending the conventional Green Line Shopping Shuttle effective Wednesday, March 25. The shopping shuttle will not operate Wednesday’s and Saturday’s until further notice.
Topper Transit will provide transit service Friday’s at 2pm and 3pm from The Valley bus stop and then pick up at CEV for direct service to Kroger. The bus will provide return service from Kroger picking up at 3:15pm and 4:15pm.
Phase 2 of Housing Renewal was delayed one week due to the extended spring break. Students who renewed their housing application March 6 will be able to select their hall and room for 2020-2021 beginning March 23. Check your email for your specific room selection day/time. Visit www.wku.edu/housing/renewal for more information.
We can't to have you back home to the Hill for Fall 2020!
Update: March 19, 2020
WKU Apartments Remain Open with Option to Move Out