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Official updates concerning COVID-19 impacts on WKU Housing

COVID-19 | WKU Housing


Updated June 18, 2020

On June 18, 2020, President Caboni provided an update to the Big Red Restart Plan

The second draft of the Big Red Restart Plan contains the following for WKU Housing:

Building Capacity  

Open all buildings at full capacity - two residents/room. Residents will complete a revised roommate agreement in which they are able to share any concerns and agree upon conditions related to Covid-19. With the space in the room, residents will be able to social distance with the understanding that they may come in contact with their roommate - which will be considered a member of their household.



Each student will only be allowed to check in one guest at a time, though visitation is not limited to WKU students.


Required Housing Policy  

The requirement for freshmen and sophomores to live on campus will continue with the same exemption process in place. However, Housing and Residence Life (HRL) may adjust the waiver requirements (e.g. increase the mileage radius to qualify for commuter status) in order to accommodate students who prefer to remain at home during this time. Students who are seeking an exemption can fill out an exemption request through the Housing Portal.

Student Accessibility Resource Center (SARC) will be the main point of contact for students who are seeking exceptions to the mandatory housing requirements due to COVID-19-related concerns.



A plan for quarantine of residential students has been developed. If needed, quarantine spaces will be available based on CDC and local Health Department recommendations.


M.A.S.T.E.R. Plan

Amend session sizes to the number of individuals advisable by public health officials; all events and programs adjust to floor size; rotation of locations to keep to the number advisable by public health officials; focus on the importance of the small group core. Social programs will be done within the floor or hall. Signature/traditional programs will be re-imagined. Dining options will be re-evaluated with the assistance of Aramark.



M.A.S.T.E.R. Plan Move In 

Move-in begins August 17; M.A.S.T.E.R Plan begins August 20. The move-in window will be increased to reduce congestion in the halls and promote distancing. HRL staff should determine safety of the university-provided moving crates and/or identify a process for maximizing health safety for all users. Arrival times will be controlled through the development of a more strategic and granular move-in schedule. HRL will also communicate directly with residents to provide the maximum number of individuals (i.e. parents, family members, friends) who can assist with moving into the residence halls. Additionally, HRL is exploring curbside check-in options for move-in days.


Standard (Non-M.A.S.T.E.R. Plan) Move In 

Standard (non-M.A.S.T.E.R. Plan) Move-in begins August 20-23: Arrival times will be controlled through the development of a strategic and granular move-in schedule. This would Big Red Restart - Revised | June 18, 2020 20 include time slots for upperclassmen and returning students. HRL is exploring curbside check-in options for move-in days.

In-Hall Staffing

Staffing levels in residence halls will be based on occupancy within the hall. Professional /paraprofessional staff levels will be adjusted as needed.


Residential Student Programming

Amend programming to be limited to the number of individuals advisable by public health officials. All residence hall events and programs should be adjusted so that the maximum number of participants does not exceed the number of residents on a floor within the hall.



All halls will remain open for Thanksgiving. Classes move to remote delivery November 20 while all halls remain open until 10 a.m. December 12.


Restart Update | June 18, 2020  Big Red Restart Plan | Draft 2



Updated May 28, 2020

As we continue planning for a safe return to the Hill this August, we welcome feedback from our WKU Family. Review our Big Red Restart plan for opening in-person this fall and share your thoughts at https://www.wku.edu/restart.

WKU Restart Plan




Updated May 13, 2020

Housing and Dining Credits for the Spring 2020 Semester

 Due to the forced closure of face-to-face interactions on campus during the spring 2020 semester, students who had paid for housing and/or dining for the semester will receive a credit to their accounts. The University has worked diligently to review and follow the guidelines of the CARES act and other university contracts. We are pleased to announce we are able to apply credits for all students who paid for housing and/or dining during the spring 2020 semester. Credits will begin to be applied in late May*.


  View Full Details



Updated March 25, 2020

As previously announced, WKU has decided to deliver instruction via alternate delivery formats through the end of the spring semester, with no face-to-face instruction occurring the remainder of this academic term.



Your health and safety is our primary concern and we will assist you through this process.


WKU Housing Central Office Closed to Walk-In Traffic | Staff Available Remotely

Following Kentucky Governor Beshear's executive order to close all non-essential business to walk-in traffic, the WKU Housing & Residence Life central office is closed. All staff are working remotely.

For help, please call (270)745-3143 Monday-Friday 8:00 am-4:30 pm. 

For after business hours emergencies, please call the WKU Police Department at (270)745-2548. 


All Residence Halls Closed on Sunday, March 22 at Noon / Move Out Timeslots Available March 23-31. 

The move out process was conducted in stages and extended March 23-31 to protect the health and safety of students and staff.

First priority for move-out was given to the students currently present in WKU Student Housing who stayed or returned during spring break.

Residents  away from campus scheduled a specific day and time to move out to allow for appropriate social distancing in our buildings and to limit the number of people on campus.

To reduce the spread of germs, moving boxes, equipment, and volunteers were not be available. 

Students impacted by a travel restriction in their home state that prevented their during those two weeks, were asked to contact HRL at hrl@wku.edu to set up an alternative move out date. 

Thank you for your understanding and flexibility as we worked to safely and quickly coordinate a move out process. WKU is taking these unprecedented actions to protect the health and safety of all. This is a difficult time for all of us, and we know how challenging this situation is for our on-campus residents.

Residents currently present in the residence halls on campus have two options:

Option 1: Pack your belongings and move-out by Sunday, March 22 at noon.

Residents will use the Express Check-Out process to officially check out of their assigned room. This includes completing the move-out tasks provided, and returning their room key in the provided envelope to the front desk. No contact will be made with a staff member.  Rooms will be inspected once all residents have moved out, and only major damages will be charged. 

View the Express Checkout Procedures: https://www.wku.edu/housing/policies/checkout.php 

If you are unable to completely move out by March 22, please sign up for a move-out timeslot between March 23-31st through the WKU Housing Portal.

WKU Housing Portal 


Option 2: Request an extension to remain in WKU Housing based on an extenuating circumstance

If you need to remain on campus after Sunday, March 22, please fill out the extension form.

Approval is not guaranteed, and if approved, this does not guarantee that you will stay in your current room assignment. Additionally, you may be required to consolidate as needed to a residence hall, once space is open, cleaned, and available.

Housing Extension Request Form

In an effort to maintain social distancing and to ensure staff availability, we have developed a plan that will provide an efficient and safe move out process for everyone. 

Residents may not return to campus to retrieve their belongings until their scheduled move-out timeslot between March 23-31st. 


Sign Up for a Move Out Timeslot

To sign up for move-out timeslot, student should login to the WKU Housing Portal and select “Move-Out Timeslots.” 



Officially Checkout of Residence Hall

 Residents will use the Express Check-Out process to officially checkout of their assigned room. This includes completing the move-out tasks provided, and returning their room key in the provided envelope to the front desk. No contact will be made with a staff member.  Rooms will be inspected once all residents have moved out, and only major damages will be charged.

View Express Checkout Procedures


We appreciate your patience as It is vital that the move-out process be orderly and structured to protect everyone through this unprecedented process.

WKU Housing & Residence Life will work with students who are unable to return to campus due to travel restrictions or health concerns. These will be reviewed on a case-by-case basis and not require the resident’s immediate move out.


Mail & Packages

Please update your address to your home address. Mail will stop being received at the residence halls on March 31st. 



The WKU Restaurant Group is providing updates to their locations and hours of operation at www.wku.edu/wkurg


Dining Credit

A prorated credit for spring 2020 meal plans will be applied to student accounts in fall 2020. Flex dollars will roll over to Fall 2020.

 Students who are graduating at the end of the spring semester receive a prorated meal plan and flex dollar credit that will be applied to their Spring 2020 account. 


2020 Census

Per the Census Bureau’s residence criteria, in most cases students living away from home at school should be counted at school, even if they are temporarily elsewhere due to the COVID-19 pandemic.

Students who lived in the residence halls for the 2019-2020 academic year will be automatically counted through WKU Housing & Residence Life and should not be included in their parents' census count. 

View the full statement from the U.S. Census Bureau: https://2020census.gov/en/news-events/press-releases/statement-college-students.html?  

For additional help, visit www.wku.edu/census



At this time, all student lots are free and open. Faculty/staff lots, disability spaces and parking meters are being enforced as normal.

 In response to the closure of the residence halls, Parking and Transportation is working to facilitate the move-out process.  The following lots will be designated “Loading Zones” for the week of March 23-27: 

  • McCormack Lot
  • College Heights Blvd Lot
  • Kentucky Building front drive and rear lot
  • Pioneer Service Drive
  • McLean Service Drive
  • Minton Lot/Minton Circle
  • PFT Loop
  • Normal Street meters 

These lots are in areas with high residential density and limited parking access.  PTS will be present in these areas to maintain driving lane and sidewalk access.  Staff will direct individuals to the nearest available parking in these areas should an area become crowded.  All remaining student lots are open parking.  Faculty/Staff lots (e.g. Wetherby, Schneider) will be enforced as usual. 

If you require any special parking accommodations, please contact the Parking & Transportation office at 270-745-2361 between 8am-4pm or email transportation@wku.edu.


Topper Transit / Shopping Shuttle

Topper Transit is suspending the conventional Green Line Shopping Shuttle effective Wednesday, March 25.   The shopping shuttle will not operate Wednesday’s and Saturday’s until further notice.

Topper Transit will provide transit service Friday’s at 2pm and 3pm from The Valley bus stop and then pick up at CEV for direct service  to Kroger. The bus will provide return service from Kroger picking up at 3:15pm and 4:15pm.


Housing Renewal

Phase 2 of Housing Renewal was delayed one week due to the extended spring break. Students who renewed their housing application March 6 will be able to select their hall and room for 2020-2021 beginning March 23. Check your email for your specific room selection day/time. Visit www.wku.edu/housing/renewal for more information.

We can't to have you back home to the Hill for Fall 2020! 


Update: March 19, 2020

WKU Apartments Remain Open with Option to Move Out

View WKU Apartment Details



If you have specific questions about WKU Housing or Dining, please reach out to your hall director, email hrl@wku.edu , or call (270)745-3143.


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 Last Modified 12/10/20