Western Kentucky University

CWD: Courses: Communication in the Workplace

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The Art of Effective Communication

Introduction

It is not unusual to hear people in companies say, “We have a communication problem here.”  This program will provide methods and information to analyze and improve your own communication and help you help others.  We communicate in many ways:  with our words, tone, eyes, and bodies to name a few.  These are levels of communication called subtext.

Objectives

The participant will learn to: (1) establish a working definition of communication, (2) review communication models and their key elements, (3) investigate different styles for communicating and, (4) establish how tolerance for disagreement affects effective communication.

Content Outline

  • Defining Communication
  • Communication Styles
  • Common Communication Filters

Who Should Attend

This seminar is intended for managers, supervisors, supervisory trainees, employees involved in teams and employees interested in improving all aspects of their communication skills

SIMPSON Co. Consortium Training

 
 Last Modified 7/22/13