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CIT Advising

CIT Advising

Once you are accepted as a WKU student, you will be assigned an advisor. This person will generally help you navigate through the entire program. If you are not sure who your advisor is:

  • If you have completed less than 45 college hours, then Tori Murley (victoria.murley@wku.edu) is your advisor.
  • If you have completed 45 or more college hours, and your last name starts with A through J, then Dr. Revels (mark.revels@wku.edu) is your advisor
  • If you have completed 45 or more college hours, and your last name starts with K through Z, then Dr. Mowafi (yaser.mowafi@wku.edu) is your advisor

As Dr. Revels is the CIT program coordinator, you may direct questions or comments to him as needed.

For a detailed description of what you can expect from your advisor and what your advisor will expect from you, please see https://www.wku.edu/advising/advising_responsibilities.php

Because of the online nature of the CIT program, advising is usually done by email or phone (with email being most frequently used).

Before contacting your advisor with questions, please be sure to:

Frequently Asked Questions (FAQ)

Click a bulleted link below to go to that section (CTRL-HOME will return you to the top of this page, CTRL-F will provide a search):

Class Registration Issues

How do I register for classes?

I am unable to register for classes. Why?

  • Because there are so many reasons that the system may not allow a student  to register, providing so little background information does not help much. Please share the specifics of the registration error(s) with your advisor. Screenshots are always helpful.

What classes should I take?

  • First, if you have not already, make sure you check your iCAP report; it tells you exactly what courses you need to graduate. You can find it on Topnet.

    2+2 Transfer Students: Take any CIT courses you need to satisfy your particular requirements. For example, take the core courses and any 400-level electives whenever they are offered. If you cannot find enough CIT courses to provide your desired hours, take needed general education (Colonnade) courses as fillers if you need them.

    Traditional Students: If you have 45 or more hours of general education (Colonnade) courses, you need to take the foundation courses and any 400-level electives whenever they are offered. If you can find a few that also interest you, that is even better! If you have less than 45 hours of general education courses, then you need to take general education courses as recommended by iCAP.

    Also, please know that you may be able to take/use general education courses/credits (face-to-face and online) at other schools and have the credit transfer to WKU. See https://www.wku.edu/advising/transfer_credit_info.php. Be sure to review the courses at the Transfer Credit Equivalencies link.

    Finally, this program is in high demand. This means some required courses may be full. If that is the case, your best option is to take Colonnade (general education) courses if needed CIT courses are closed. Then, try to register earlier next semester if possible.

Do I have to take AMS 490?

  • In addition to adding AMS electives, the CIT curriculum was changed in spring of 2016 to include the capstone course, AMS 490. Students joining the program in spring 2016 or later are required to take AMS 490, which must be taken in the last semester.

I'm trying to register for AMS 490, and can't find it in the CIT classes.

  • AMS 490 is listed with Architectural and Manufacturing Sciences classes. Be sure you register for the CIT section (instructor is Revels).

How do I know if a course is available?

I need to take online Colonnade courses only. How do I know what is available?

  • In the Schedule of Classes, under by Session, select Web. Then only online courses will be listed.

How many hours can I take?

I tried to register, and the system says I have a hold, and shows a phone number. What do I do?

  • You need to call the phone number to clear up the hold. The area code is 270.

I tried to register and the system says I have an advising hold. What does this mean?

  • You need to contact your advisor to have this type of hold removed.

When I try to add a class I get a "Prerequisite and Test Score error" What does this mean?

  • First, see https://www.wku.edu/undergraduatecatalog/ for course prerequisites.

    If you are not a CIT major, we ask that you register for CIT classes on or after the first day of class if there are open seats.

    To register for a course for which you do not have the prerequisite (you get a Prerequisite and Test Score error on registration), you may always contact the instructor and ask for an override. The instructor is not obligated to give you one. If they refuse, you will need to take the prerequisite course(s) first (unless it is a core course, and you are a 2+2 student—they will give you an override for core courses unless they are full). If the instructor is listed as TBA, you will need to wait until an instructor is assigned for the potential override to be approved.

    To contact faculty, first, find out who is teaching the course. You can do this using the Schedule of Classes (https://acsapps.wku.edu/pls/prod/wku_hwsched.P_CrseSearch).

    Second, look up the faculty in the directory (https://acsapps.wku.edu/pls/prod/dirpkg.prompt)

    Generally speaking, if you are a 2+2 transfer student you will need to take CIT 300, 302, 352, and 372 before you start taking 400-level electives. Yes, you can take a higher level course and prerequisite simultaneously, but you will need to contact the instructor to get a registration override. You do not need the prerequisite courses for 352 and 372 (since you already have an AAS in an IT-related field), but you will need to get overrides from the instructors. Just let them know you are a 2+2 student.

    If you are not a 2+2 transfer student, you will need to take the 300-level course in order accommodate prerequisite requirements. For example, you must take 300 before 330, and 330 before 332. And yes, you can take a higher level course and prerequisite simultaneously, but you will need to contact the instructor to get a registration override.

When I try to add a class I get a "College Restriction" error. What does this mean?

  • The message "College Restriction" means that the school in which the course is offered requires special permission or standing in order to take the class. You can contact the professor of record to see if they will override the restriction for you. They have no obligation to do so.

 When I try to add a class I get a "Degree Restriction" error. What does this mean?

  • A degree restriction means that the course is only available to students seeking certain degrees. You can contact the professor of record to see if they will override the restriction for you. They have no obligation to do so.

When I try to add a class I get a "Field of Study Restriction - Major" error. What does this mean?

  • You will get a Field of Study Restriction for CIT courses under the following conditions:

    1. You are a 2+2 transfer student and:

    a. You have not completed your AAS in IT, but want to register for CIT courses the next semester anyway. In this case, email your advisor, explaining the situation. You will be given an override for CIT300 and CIT302 only. You can take more CIT courses once your AAS in IT is received and properly recorded.

    b. Your AAS IT courses have not been applied to your transcript, so the system does not know you are a CIT (555) major. In this case, review your iCAP report. If Section 2 under Major in Computer Information Technology states "Take the following required courses..." instead of "Transfer students with an AAS degree...," then contact your advisor, explaining the situation. You will be changed from a CIT-prep (555p) major to a CIT (555) major.

    c. You believe you are a CIT major, but are really a CIT-prep (555p) major. Only students transferring with an AAS in IT can transfer as CIT (555) majors. All others are CIT-prep (555p) majors. In this case, you must complete at least 45 hours of general education (Colonnade) courses before you will be allowed to register for CIT courses.2. You are a traditional (non 2+2) CIT major:

    a. You have not completed at least 45 hours of general education (Colonnade) courses. Once you have, you will be allowed to register for CIT courses.

    2. You are not a CIT major:

    a. If you are a major from another college and allowed to take CIT courses, please contact your advisor for an enrollment override.

    b. If you are a major from another college and not specifically allowed to take CIT courses, CIT courses are not available.

When I try to add a class I get Invalid Student Status Code, Student Status Prohibits Registration, Academic Standing Prohibits Registration, Invalid or Undefined Enrollment Status, or Date Range Invalid.

  • Sorry, but you will need to contact the registrar's office to clear this up.

    Their contact information is as follows:

    Mailing Address:
    Office of the Registrar
    Western Kentucky University
    1906 College Heights Blvd #11017
    Bowling Green KY 42101-1017

    Office Location:
    Potter Hall, 2nd Floor

    General Inquiries: (270) 745-3351
    Fax: (270) 745-4830
    registrar@wku.edu
    Office Hours 8:00 a.m. - 4:30 p.m. (M-F)

How can I get into a class that is full/closed? Is there a waiting list?

I am a freshman CIT major, but I get an error when I try to register for CIT courses. Why is this?

  • Traditional (non 2+2) CIT students cannot register for CIT courses until they complete 45 hours.

Can I take my general education requirements at a nearby community college and have WKU still give me credit?

  • If the community college is part of the KCTCS system, the answer is yes (see http://cpe.ky.gov/policies/academicinit/transfer/). For all others, as of spring, 2016, students who complete an associate degree containing 30 unduplicated semester credit hours of General Education (typically an Associate of Arts [AA] or an Associate of Science [AS]) from a regionally accredited institution outside Kentucky are considered to have fulfilled all WKU Colonnade General Education requirements.

If I don't have a prerequisite, can I still take the class?

What are OnDemand (independent learning) courses and how do I register for them?

How many CIT hours can I take?

  • The program recommends that you do not take more that 12 CIT hours per semester. Some CIT courses may be offered on a bi-term basis, which means they are eight weeks long. Therefore, you will do twice as much work. Two CIT bi-term courses at a time is a full load.

    NOTE: If you are a CIT major, but not a 2+2 transfer student:
  1. If you are Freshman/Sophomore status, focus on your General Education requirements.
  2. If you are Freshman/Sophomore status and really, really want to take a CIT course, then you can enroll in a CIT class taught through OnDemand (https://www.wku.edu/ondemand/faq.php). 
  3. You cannot take any CIT courses (other than IL) until you have 45+ hours without advisor override.
  4. You should complete your CIT foundation classes prior to enrolling in CIT core classes (CIT 300, 302, 352 & 372, especially CIT 300) or Electives (CIT 4xx)

Why are there so few summer courses on the CIT course availability schedule?

  • Faculty are not required to teach in summer, so the summer schedule will vary depending on faculty availability.

Can I substitute a course if I can't find a course I need to graduate?

  • Generally speaking, the program will only accept course substitutions for students in their last semester who cannot find needed courses for graduation. It is highly recommend that you submit a course substitution form before you register for a course you believe can be used as a substitution.

    Below you will find the four possible situations and the proper substitution process for each:
  1. If you are working on your first undergraduate degree and are requesting a course substitution for a required CIT3** course, you must use the iCAP Undergraduate Exception Form for WKU Course Exceptions (https://www.wku.edu/registrar/icap/icap_documents/undergraduate_exception_form.pdf).
  2. If you are working on your second undergraduate degree and are requesting a course substitution for a required CIT3** course, you must use the Second Degree Program Form (https://www.wku.edu/registrar/icap/icap_documents/second_degree_form.pdf).
  3. If you are working on your first undergraduate degree and are requesting a course substitution for an Elective CIT4** course, you must use the iCAP Undergraduate Exception Form for WKU Course Exceptions (https://www.wku.edu/registrar/icap/icap_documents/undergraduate_exception_form.pdf).
  4. If you are working on your second undergraduate degree and are requesting a course substitution for an elective CIT4** course, you must use the Second Degree Program Form (https://www.wku.edu/registrar/icap/icap_documents/second_degree_form.pdf).

    You may send the exception form to your advisor in one of several ways:
    1. You may scan and email the form
    2. You may mail the form
    3. You may drop the form off in your advisor’s mailbox in the Environmental Sciences and Technology building (2nd) floor

How will I know if my course substitution form was processed?

  • Check iCAP; once the form is recorded, iCAP will reflect the change.

Why are none of the first courses offered this semester?

  • Generally speaking, we are try to offer the first course in a series in the fall; that’s when we get the most new students. Since most CIT students take two or more years to complete their degrees, if a student misses the start of a sequence in year one, they can start it in year two.

Can I use previous work experience for AMS 367 credit?

  • Sorry, but AMS 367 cannot be taken retroactive to the internship experience.

Graduation Issues

I am planning to graduate, but I can't meet all of the graduation requirements because... Can I appeal academic requirements and regulations?

I am planning to graduate. I need to confirm that all my classes are in order. How do I do this?

  • To determine if you are ready to graduate, you need to run iCAP. This utility may be found on Topnet (https://topnet.wku.edu/) and will tell you what courses you need to graduate.

 How do I apply for graduation?

 I am a senior and have several holds on my account. What can I do?

  • Advising holds are automatically placed on all senior accounts until you complete your registration for graduation.  This includes seniors in their terminal semester.  You should be proactive, clear your holds and register at your appointed time.  Many CIT 400-level major courses tend to fill (or come close to filling).

    Students who’ve earned 90+ hours will have an additional hold on their accounts for Graduation.  You can clear this by registering for graduation via TopNet.  You will be charged, but that covers the cost of cap-and-gown, diplomas, etc.
    A few of you may have other holds (e.g., Library fines, Parking fines, etc.).  You must resolve these on your own by calling the number shown on the hold.  These are NOT things that advisors can clear for you. 

New Student Issues

How do I enroll in the program?

 How much is CIT tuition?

I have some financial aid questions. Who can I contact?

  • To have financial aid questions answered, your best resource is the financial aid office. You can find them at https://www.wku.edu/financialaid/. Additional contact information is as follows:

    Student Financial Assistance
    317 Potter Hall
    Western Kentucky University
    1906 College Heights Blvd. #11018
    Bowling Green, KY 42101-1018
    Phone: 270-745-2755
    Fax: 270-745-6586

    Email: fa.questions@wku.edu
    Facebook: http://www.facebook.com

 How do I get my WKU email address?

 Can I get credit for my certifications or previous coursework?

  • At this time the CIT program does not offer credit for certifications or previous coursework.

I am a traditional student (non 2+2) with some college credit from other schools. What can I transfer to CIT?

  • While you may be able to take/use general education courses/credits (face-to-face and online) from other schools and have the credit transfer to WKU (see https://www.wku.edu/advising/transfer_credit_info.php, and https://www.wku.edu/admissions/militarystudent.php for military), the CIT program does not accept course-for-course transfer credit from other schools. The only CIT transfer credit accepted is in the form of AAS degrees in an information technology area. Any technology related course credit will transfer as general elective credit.

I would like to concentrate in XYZ. Can I do that in CIT?

  • The CIT program does not have any concentrations. Students are required to take certain 300-level courses, depending on if they are traditional or 2+2 transfer students. Then, CIT students choose their 400-level electives. See the CIT Curriculum and CIT Course Availability links to the left of the screen for specifics. You may also want to see the Typical Programs of Study section at the CIT Curriculum link (left side of this page).

What is Blackboard?

I am registered for classes. What do I do now?

  • Once you register for classes, they will be available to you in Blackboard (https://blackboard.wku.edu/) sometime before the start of the semester, but always by the first day of classes. A week or more before this, course syllabi will be posted in Topnet in the Schedule of Classes area. Note that Topnet syllabi are tentative and subject to change. However, you can rely on them for determining which text(s) to obtain. You can also check the book store (https://www.wkustore.com/#?7) under Course Materials for the necessary text(s) and other materials.

What classes do I need to take if I want to concentrate on programming (or networking, database, etc.)?

How can I find out what is taught in a given CIT class?

  • If you want to see exactly what is taught in a given class, you can download a syllabus from the Schedule of Classes (https://acsapps.wku.edu/pls/prod/wku_hwsched.P_CrseSearch). Just select the current or previous term (semester) and Computer Info Technology for the Subject. Then, click on the Yes link for the class in which you are interested.

Transcript and iCAP Issues

 I don't understand my iCAP report. 

 There seems to be some errors on my iCAP report. Can you fix them?

  • Please contact your advisor if you find errors on your iCAP report. If your AAS/IT transfer credit is not applied, or you are still a CIT-prep (555p) after 45 hours, see the CIT iCAP Correction link on the left of the screen.

I can't get iCAP to work. It gives me an error message.

I took a foreign language in high school. Do I have to meet WKU's requirement for foreign language.

Do I have to take two foreign language classes?

  • Transfer or readmission students who began their college career as degree-seeking students prior to the 2004 summer term may use the first level of a  foreign language course. You can apply for this waiver using the iCAP Undergraduate Degree Exception Form at https://www.wku.edu/registrar/icap/icap_documents/undergraduate_exception_form.pdf. Using this form you can apply to:

    •    Wave a required course in a major or minor
    •    Substitute a course in a major or minor
    •    Use the first level of a foreign language course
    •    Wave a course grade requirement in a major or minor
    •    Wave the hours in a given requirement

I received an email stating "iCAP shows discrepancies, or other information that should be brought to my advisor's attention. Failure to address these issues could result in the delay of your graduation." What should I do?

  • Check your current iCAP report; it will outline the specific issues. In many cases the message just means it will take you longer to graduate than originally planned.

My iCAP report says that all of my credits from XYZ Community College went into the General Electives category. Why is this?

  • To be admitted as a 2+2 student, you must have completed the A.A.S. (in technology) degree from a regionally accredited school before starting in the CIT program.  WKU does not consider individual courses for transfer for CIT.  If you didn’t graduate, you can’t take advantage of the 2+2 option, but those technical courses may be accepted as general electives. However, also note that accepted transfer credits also shows up in the General Electives category of the iCAP report.

How do I change or extend my catalog term?

Transfer Student Questions

I am a traditional student (non 2+2) with some college credit from other schools. What can I transfer to CIT?

What courses will transfer from XYZ School to WKU.

What does 2+2 mean?

  • In the context of CIT, 2+2 refers to students transferring with an AAS in an IT related field.

I am a 2+2 transfer student. When I pull up my iCAP report it shows: Required courses: CIT 300, 302, 352, 372. Do I have to complete all four?

  • Yes. 2+2 transfer students must take CIT 300, 302, 352, 372. Students joining the CIT program in spring of 2016 or later also must take seven 400-level CIT electives and a capstone course (AMS 490). See CIT Curriculum.

I am a 2+2 transfer student. Do I have to take the prerequisites for the required Core courses: CIT 300, 302, 352, 372?

  • No. Since you have an AAS in an IT-related area, the program assumes you already have the necessary background. However, may need to contact the Core course faculty for a prerequisite override. See "When I try to add a class I get a 'Prerequisite and Test Score error' What does this mean?" on this page.

Can I get credit for my certifications or previous coursework?

  • At this time the CIT program does not offer credit for certifications or previous coursework.

If I graduate from a KCTCS school with an AAS in IT and core general education certification, then transfer to WKU, will I have to take additional general education hours at WKU?

  • Yes. Core certified students still need to complete the Connections courses and the world language proficiency. The only way to transfer from a KCTCS school with an AAS in IT and not have any general education requirements at WKU is to be full general education certified (see http://www.kctcs.edu/Students/Transfer/Policies_and_Agreements.aspx), or transfer with an AA or AS degree in addition to the AAS.

A course I took at another school did not transfer into WKU's Colonnade (general education) course requirement. Can I challenge this?

  • Yes. Challenges to a Colonnade (general education) course transfer must be completed directly with the department into which the course is transferring. For example, if you took MATH 123 at school XYZ and wanted it to transfer as MATH 116 (WKU Colonnade course), you will need to appeal directly to the Math department.

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 Last Modified 11/16/17