Website FAQ

Frequently Asked Questions about the WKU.edu Main Web Pages

 

Q: How can I obtain access to OUCampus?

A: Your Main Site Contact (or department head, dean, or director) can request for you to have access to a particular site. If you have not yet attended OU Campus training, you will need to do so. After completing training, IT will add your user to the requested site and you will access OU Campus using your WKU NetID and password.  If you do not know who your Main Site Contact is, please email webservices@wku.edu.

 

Q: How do I request a new website?

A: To request a new site, complete the Website Request Form from the Downloads and Resources page and send the form to webservices@wku.edu.

 
Q: How can I have my organization's link placed on the homepage?
A: The WKU.edu homepage and Quick Links panel has been strategically designed to meet the needs of prospective students and their families. The office of Creative Web Services maintains analytic data that shows how effective links on the homepage are. Over time, we may change out links based on their usage by WKU constituents. If you are interested in placing a link to your organization on the homepage, we request that you submit your request via email to the WKU Web Standards Committee at webservices@wku.edu.

 

Q: How can I add my organization's link or category to a main landing page?
A: Main landing pages were created as a way to organize the WKU.edu website for the convenience of our users.  If you would like your link or category added to a landing page, please email your request to webservices@wku.edu.

Q: How do I add my event listing to the events calendar or Spotlight section?
A: Events scheduled in Astra will automatically appear in the WKU Events Calendar.  To list other events on the main calendar, please email Campus & Community Events.  

The Spotlight section on the homepage is managed by Creative Web Services and the space is offered on a first-come, first-served basis and only relevant events/organizations are chosen.  While we will do our best to accommodate your request, If selected, your organization is not guaranteed a specific time period, as breaking news events at times must take precedence over Spotlight listings for departments or campus organizations.

Q: How can I learn more about the WKU.edu campus-wide website redesign project?
A: The WKU.edu redesign project took place between January and September 2011.  To learn more, visit our website.  If you are responsible for maintaining web content for your respective area, you may join the WKU Web Council for frequent updates about the project.

Q: How can I add my photo to the WKU homepage?
A: Photos that are in the photo rotation on the WKU.edu homepage are selected according to relevance, timeliness and often coincide with events on campus, appropriate seasons, etc.  If you have a high resolution photo from an event that falls within these parameters, please feel free to email webservices@wku.edu to request inclusion in the homepage rotation.  We cannot guarantee a length of time that your photo will remain in the rotation, but we will do our best to accommodate your request.

 

Find additional FAQs and more information on the OUCampus Self Help website.