WKU
Printing Services
Frequently Asked Questions
How to properly submit an online order for Printing Services?
1. Once you've completely filled out the form, hit the "submit" button
or "verify form" button.
2. The second page you see is the verification page that allows you to view the form and make sure everything is correct. If you
have a correction you
can simply use the back button on your browser. If no corrections are necessary, you must hit submit
again to send the form.
3. After you hit submit on the verification page you will receive a confirmation stating that your form has been submitted.
If you filled out a form and did not see the confirmation screen stating that your form was submitted, then it was not submitted and you need
to resubmit your request.
If you have any questions, contact Marshall Gray via email or @ 6185
Do I have to go to the printing vendors for my printing needs?
NO, they will come to you. We want you to
enjoy our office call policy. No more losing your parking space or
having to
leave the office. All vendors are required
to come to your office for consultations, job pickups, & deliveries.
Can I work directly with these approved vendors?
Yes, within the program and your internal guidelines.
For projects under $10,000 you may work directly with approved
vendors, including requesting estimates. Projects
over $10,000 require three quotes from approved vendors! Projects
over $20,000 require state approval and must be bidded.
We however, strongly recommend that you receive at least
three quotes on all jobs to ensure the best pricing for your
printing project.
Do I need a purchase requisition form when using WKU Printing
Services?
NO, all your printing will be billed monthly to Printing
Services through
our vendors. You do however have to submit an
online printing job request form.
Who do I call if I have questions about a job?
Please call the vendor directly for all questions
concerning the print job. Their customer service staff will assist
you.
When will my job be ready?
Most jobs depend on the complexity of the job.
It is up to the department to work directly with the printers to ensure
the
most efficient turnaround time.
How will I get the job back?
Your vendor of choice will delivery your job directly
to your office.
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