Captain Communications Staff Services Commander

DESCRIPTION OF WORK

This is a responsible supervisory, administrative and technical police position performed in the field and at police headquarters. As a sworn law enforcement officer, an employee in this classification is subject to hazardous duty in times of emergency or when necessitated by circumstances. The position requires full and continuous training as a law enforcement officer so that the employee can respond appropriately in emergency situations. This position involves responsibility for assigning, evaluating, and directing of subordinates assigned to Staff Services Section, to include Communications Officers and Communications Data Associates. Work is performed in accordance with specific orders from the Major of Field Operations or the Chief of Police, and department policies and procedures, but with considerable independence of action in choosing specific methods and techniques. Work involves responsibility for making independent decisions based upon knowledge of departmental operations, although advice and counsel is available from superiors in difficult cases. This position also has the responsibility for updating and maintaining the department web page, meeting all National Incident Management System (NIMS) requirements that ensures university compliance. This position is also responsible for the storage and retrieval of various statistical information mandated by federal, state, municipal, and university laws and or regulations, seeking and writing proposals for grants that the department may be qualified to receive, and coordinating Accreditation for the Department. This position reports to the Major of Field Operations. Supervision is received from the Chief of Police or Major of Field Operations by general observation and evaluation of the effectiveness with which the division operates.

EXAMPLES OF WORK

• Directs the operation of the Staff Services Section which includes Communications, and Communications Data areas.
• Maintains work schedule records of unit personnel; trains, supervises, and evaluates performance of personnel.
• Directs preparation of crime statistics which are submitted to appropriate state and federal agencies.
• Oversees the department’s NIMS Compliance Program
• Oversees the department’s Grant Writing for the Department.
• Responsible for storage and retrieval and collation of various statistical reports.
• Responsible for upgrading departments computer files and various software applications.
• Supervises the department’s TAC Officer (LINK/NCIC - Law Enforcement Network of Kentucky and National Crime Information Computer) which is responsible for computer operation, procedures and information.
• Serves as departments Public Information Officer responsible for coordinating media requests and departmental information.
• Serves on various committees as a representative of the department.
• Uses computer extensively to gather statistics for various reports.
• Responsible for updating and maintaining department web page.
• Reviews reports submitted by subordinates so as to evaluate effectiveness of division operations.
• Reviews and evaluates departmental procedures for communications and CCTV operations, writes protocol for Communications Operations Manual and the CCTV Manual related to the section’s responsibilities.
• Responsible for departmental forms, updates, revision.
• Contact person for office equipment - maintenance, upgrades, and purchases.
• Serves as a Captain in the Patrol Unit and at special events as needed.
• Performs related police duties as assigned by the Major of Field Operations or the Chief of Police.

MINIMUM QUALIFICATIONS

Education: High school diploma or equivalent. College preferred, but must show “progressive effort” towards obtaining an A.A., B.A., or B.S. degree.

Training: Successful completion of basic police training (754 classroom hours), approved police supervision course, LINK/NCIC certification and traffic accident investigations training school.

Skills: Considerable knowledge of the rules and regulations of the police department, the principles and practices of modern police science, pertinent federal, state, and local laws. Ability to assign, instruct, review and evaluate the work of subordinates. Ability to deal with subordinate and the public tactfully, but yet firmly and effectively. Ability to communicate effectively orally and in writing. Ability to establish and maintain good working relationships with employees, citizens, and public officials. Skill in the use and care of firearms and in the skillful operation of a motor vehicle. Must have proficient computer skills.

Experience: Three years experience as a police officer and minimum of one year supervisory experience. (Three years experience starts after successful completion of initial probationary period. Initial probationary period begins after successful completion of PTO training.) Must demonstrate the ability and potential for assuming additional supervisory responsibilities.

Physical: Good physical condition. Must be capable of strenuous physical effort during arrest operations. Must have the ability to maintain satisfactory fitness level as delineated in the Law Enforcement Office Essential Job Function form. Must pass semi-annual departmental firearms training.

 

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