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Western Kentucky University

IT Division - Training

IT Training

Several types of training are available through IT.  Please review each section below to find the type of training desired.

Technology Training

Scheduled face-to-face technology workshops are available for faculty and staff.  To register, view the monthly Technology Training calendar.  Contact to request a customized workshop.

View the Technology Training Calendar

Classroom Technology Training (including IVS Classrooms)

Classroom trainings are face-to-trainings for individuals or small groups. The objective of these trainings is to introduce the user to classroom technologies such as touch panels, document cameras, DVD players, classroom computers, laptop hook-up, interactive whiteboards(SMART Boards), projectors, and video conferencing. To schedule a training, please contact the Audio Video Technical Support Center at 270-745-3809, or email


Online Training

Video tutorials have been combined with quizzes to provide online training to enhance your knowledge of Blackboard, Adobe software and more. Access online training inside Blackboard from the IT Training tab, or the Online Training tab within the Technology Training site.

View the Online Training

Video Tutorials

Over 300 short video tutorials covering a wide variety of technology topics are available. These tutorials can be accessed anytime, anywhere with internet access.

View the Video Tutorials


Issue with Outlook 2011 and OS X 10.11 (El Capitan)

Attention Mac users: If you use Office 2011, do NOT upgrade to El Capitan. Click heading to learn more.

Satellite Support Unit

Schedule for Satellite Support Unit at the Downing Student Union. Click the heading to learn more.

Systems Status

All Systems are OKAll Systems are OK

Upcoming Training

Date Time Title
10/72:00pmCollecting and Grading Homework in Blackboard
10/810:00amOU Campus CMS Training
10/131:30pmAdobe Connect Pro Training Refresher

Contact Helpdesk

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
download excel.

Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 Last Modified 9/30/15