IT Training
Several types of training are available through IT. Please review each section below
to find the type of training desired.
Technology Training
Scheduled face-to-face technology workshops are available for faculty and
staff. To register, view the monthly Technology Training calendar. Contact
it.training@wku.edu to request a customized workshop.
Classroom Technology Training (including IVS Classrooms)
Classroom trainings are face-to-trainings for individuals or small groups. The objective of these trainings is to introduce the user to classroom technologies such as touch panels, document cameras, DVD players, classroom computers, laptop hook-up, interactive whiteboards(SMART Boards), projectors, and video conferencing. To schedule a training, please contact the Audio Video Technical Support Center at 270-745-3809, or email ivs@wku.edu.
Online Training
Video tutorials have been combined with quizzes to provide online training to enhance
your knowledge of Blackboard, Adobe software and more. Access online training inside
Blackboard from the IT Training tab, or the Online Training tab within the Technology
Training site.
Video Tutorials
Over 300 short video tutorials covering a wide variety of technology topics are
available. These tutorials can be accessed anytime, anywhere with internet
access.
Announcements
Helpdesk Summer Hours
The IT Helpdesk summer hours (running May 14 thru August 12) are Monday thru Friday 7:00 a.m. to 8:00 p.m. and Saturday noon to 8:00 p.m.Front Desk Relocation
During construction on Mass Media and Technology Hall third floor (starting May 14), the Technical Support Services front desk serving ResNet and Desktop Support will be located outside of MMTH 314.Systems Status
![]() | All Systems are OK |
Upcoming Training
| Date | Time | Title |
|---|---|---|
| 5/29 | 10:30am | Advanced OU Campus - Galleries and Foms |
| 5/29 | 1:00pm | Blackboard SafeAssign |
| 5/30 | 2:00pm | Intro to Desktop Video Conferencing |
Contact Helpdesk
- (270) 745-7000
- Submit a Request Online
- Live Chat
Feedback
If you have feedback about the IT website, please use our Website Feedback Form.

