IT Quick Links
Links on this page are for some of the more commonly accessed tasks in IT.
The Mass Media and Technology Hall auditorium features HD capability along with a variety of other classroom technologies. To reserve the MMTH Auditorium please send a request to firstname.lastname@example.org. The auditorium can also be reserved using Astra.
Please review the Auditorium Use Policy before requesting a reservation.
Create / Reset My NetID Password
Use this link if you need to create your NetID password or reset it. You will be required to provide some demographic information in order to create/reset your password. As always, if you experience difficulties, please contact the IT Helpdesk at (270) 745-7000.
Lab Hours & Locations
WKU provides Student Technology Centers (general usage computer labs for all students) at six locations on the main campus. There is also one Student Technology Center (STC) at each regional campus location, and another at South Campus location. Use the Lab Hours & Locations page to find out where these labs are and what time they are open.
Live Chat Support
Technical Support Services offers chat support as an alternative to contacting the IT Helpdesk by phone or online request. This service is designed to provide the WKU Community with a fast and easy mode of contact with an IT Consultant for things such as password resets, general IT questions, or account requests. To chat live with a consultant...
While troubleshooting a problem you are encountering, an IT representative may wish to connect to your computer. The link above will direct you to the page that initiates a remote assistance session. You will need to enter your name, WKU ID number, and the code the IT representative provides to you.
Information provided on this page alerts you to downtimes, outages, or other issues that prevent or impair your access to various IT systems.
WKU Employee Quick Start
Intended for WKU Employees to quickly view what IT Services are available and how they are interconnected. Also provides links to the most common IT services used by employees.
WKU Student Quick Start
Intended for WKU Students to quickly view what IT Services are available and how they are interconnected. Also provides links to the most common IT services used by students.
Attention Mac users: If you use Office 2011, do NOT upgrade to El Capitan. Click heading to learn more.
Schedule for Satellite Support Unit at the Downing Student Union. Click the heading to learn more.
|All Systems are OK|
|10/8||10:00am||OU Campus CMS Training|
|10/13||1:30pm||Adobe Connect Pro Training Refresher|
|10/14||10:00am||Advanced OU Campus - Galleries and Foms|
Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.
Note: documents in Excel format (XLS) require Microsoft Viewer,
Note: documents in Word format (DOC) require Microsoft Viewer,
Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,