IT Quick Links
Links on this page are for some of the more commonly accessed tasks in IT.
Auditorium Reservation
The Mass Media and Technology Hall auditorium features HD capability along with a variety of other classroom technologies. To reserve the MMTH Auditorium please send a request to martha.basham@wku.edu. The auditorium can also be reserved using Astra.
Please review the Auditorium Use Policy before requesting a reservation.
Create / Reset My NetID Password
Use this link if you need to create your NetID password or reset it. You will be required to provide some demographic information in order to create/reset your password. As always, if you experience difficulties, please contact the IT Helpdesk at (270) 745-7000.
Lab Hours & Locations
WKU provides Student Technology Centers (general usage computer labs for all students) at six locations on the main campus. There is also one Student Technology Center (STC) at each regional campus location, and another at South Campus location. Use the Lab Hours & Locations page to find out where these labs are and what time they are open.
Remote Assistance
While troubleshooting a problem you are encountering, an IT representative may wish to connect to your computer. The link above will direct you to the page that initiates a remote assistance session. You will need to enter your name, WKU ID number, and the code the IT representative provides to you.
Systems Status
Information provided on this page alerts you to downtimes, outages, or other issues that prevent or impair your access to various IT systems.
WKU Employee Quick Start
Intended for WKU Employees to quickly view what IT Services are available and how they are interconnected. Also provides links to the most common IT services used by employees.
WKU Student Quick Start
Intended for WKU Students to quickly view what IT Services are available and how they are interconnected. Also provides links to the most common IT services used by students.
Announcements
- Jan 20 - Mobile Support Pilot
- Oct 26 - WKYU-PBS receives national award for state-of-the-art LED lighting project
- Aug 17 - Annual Lab Free Print Allocations Issued
Systems Status
![]() | All Systems are OK |
Upcoming Training
| Date | Time | Title |
|---|---|---|
| 2/28 | 10:00am | OUCampus CMS Training |
| 2/29 | 9:00am | Blackboard Grade Center |
| 3/2 | 9:00am | Advanced OU Campus - Galleries and Foms |
Contact Helpdesk
- (270) 745-7000
- Submit a Request Online
- Live Chat
Feedback
If you have feedback about the IT website, please use our Website Feedback Form.

