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Western Kentucky University

IT Division - IT Helpdesk

IT Helpdesk Operating Hours



Regular Hours

Day Hours
(Central Time)
Monday 7 a.m. - 10 p.m.
Tuesday 7 a.m. - 10 p.m.
Wednesday 7 a.m. - 10 p.m.
Thursday 7 a.m. - 10 p.m.
Friday 7 a.m. - 10 p.m.
Saturday 8 a.m. - 8 p.m.
Sunday Noon - 8 p.m.


Holiday Coverage

Date Day Event Coverage
May 26, 2014 Monday Memorial Day Closed
July 4, 2014 Friday Independence Day Closed
July 5 - 6 , 2014 Saturday - Sunday Independence Day Weekend Voicemail
September 1, 2014 Monday Labor Day Closed
November 25, 2014 Tuesday Thanksgiving Holiday Closing at 4:30 p.m.
November 26, 2014 Wednesday Thanksgiving Holiday Voicemail
November 27, 2014 Thursday Thanksgiving Closed
November 28-30, 2014 Friday-Sunday Thanksgiving Holiday Voicemail
December 20 - January 4, 2014/15 Saturday-Sunday Winter Break Voicemail*
January 19, 2015 Monday Martin Luther King Jr. Day Closed
May 26, 2015 Monday Memorial Day Closed

*For December 24, 25, 31 and January 1, the IT Helpdesk is closed for both live and voicemail support.

Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,
download Adobe Acrobat Reader.

Note: documents in Excel format (XLS) require Microsoft Viewer,
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Note: documents in Word format (DOC) require Microsoft Viewer,
download word.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer,
download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime,
download quicktime.

 
 Last Modified 11/17/14