Remote Assistance 3-Month Survey Statistics
The IT Division utilizes GoToAssist for remote assistance and encourages our clients to provide feedback afterward using a built-in survey. In addition to an open-response comment section, clients are asked to rate our service as Extremely Satisfied, Satisfied, No Comment, Dissatisfied, or Extremely Dissatisfied. The table and chart below display the feedback we received over the previous three months.| Extremely Satisfied |
Satisfied | No Comment | Dissatisfied | Extremely Dissatisfied | |
|---|---|---|---|---|---|
| February | 251 | 38 | 11 | 2 | 2 |
| March | 244 | 56 | 3 | 2 | 2 |
| April | 235 | 40 | 1 | 1 | 2 |
