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Western Kentucky University

IT Division - Audio Visual Support

Audio Visual Support Center

The Audio Visual Support Center is WKU’s center for Interactive Video Classes,  Desktop Video Conferencing, Digital Signage and all other A/V Technology throughout the WKU campus. The support center provides basic customer support by documenting your problems & trouble-shooting IVS classes.

 

Hours

Fall and Spring Semesters

  • The A/V Technical Support Center operates Monday – Friday (some Saturdays, depending on class schedule), 8:00 am – 9:00 pm (Fall and Spring Terms).

Winter and Summer Semesters

  • Winter and Summer Terms, operating hours are 8:00 am – 4:30 pm or when IVS classes are in session.

 

Support Provided:

  • IVS Classrooms/IVS Conference Rooms
  • Desktop Video Conferencing 
  • Digital Signage
  • Other A/V Technology

 

Contact

For questions or problems relating to A/V across WKU, please call the Audio Visual Support Center at 270-745-3809. We will take your information and expeditiously route your case to the appropriate technical personnel.

Cool Metal Medical Bag

 

Announcements

Self-Help Knowledge Base

You may now be able to solve your technical issue or question using our Knowledge Base. Click the heading to learn more.

Apple OSX 10.11 (El Capitan) on WKU-Owned Computers

With Apple releasing its newest OS in the Fall, we are receiving questions regarding when IT will support. Click the heading to learn more.

Systems Status

All Systems are OKAll Systems are OK

Upcoming Training

Date Time Title
9/12:00pmBlackboard New Instructor Workshop
9/29:30amChanges in Managing Blackboard Assignments
9/22:00pmAdobe Connect Pro Training Workshop


Contact Helpdesk

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 Last Modified 8/12/15