|
| |
Step 1: |
Please type your Name (First.Last) and WKU ID in the boxes below. You will
also receive a code from your consultant. Then click the continue button. |
|
|
| Step 2: |
You will be prompted to download a small virus-free plug-in which will
connect you to a member of our support team. |
|
|
| Step 3: |
With your permission, your support consultant can view your screen and
share control of your mouse and keyboard. |
|
|
| Step 4: |
You are in full control of your computer at all times. You always have
overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time. |
|
|
