Desktop Support
Hours of Operation
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Sun
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Mon
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Tues
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Wed
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Thur
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Fri
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Sat
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Closed
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8 am - 5 pm
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8 am - 5 pm
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8 am - 5 pm
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8 am - 5 pm
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8 am - 5 pm
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Closed
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Welcome to the Desktop Support at Western Kentucky University. Please refer to the menu on the left for a list of services.
Desktop Support provides assistance with issues related to desktop software, computers, printers, projectors and similar equipment that cannot be resolved remotely by the Helpdesk. Services include hardware and software maintenance for both PC and Macintosh systems, hardware replacement and upgrades for faculty and staff computers, printer and projector repairs, and the installation and configuration of University supported software. Desktop Support also maintains purchasing information for supported University computer systems, as well as for the personal purchase program which provides discounts for computers bought by faculty, staff and students for personal use. Additionally, consulting services are available to help determine the appropriate desktop, notebook or handheld computer configuration needed to meet the needs of departments or individual faculty or staff members. Desktop Support can be reached at 270-745-7000.