Linda Heady, MBA
Office: Wetherby Administration Bldg., G29B
Linda is responsible for the overall administration of the WKU Student Health Insurance Plan. In addition, she ensures accurate tracking and monitoring of WKU’s part-time workforce to determine future benefits eligibility under the Employer Mandate provisions of the Affordable Care Act. Linda obtained a Bachelor of Science in Health Care Administration and a minor in Business Administration from the University of Kentucky and a Master of Business Administration from Western Kentucky University. During the past 20 years she has worked as a Licensed Nursing Home Administrator and Insurance Accounts Receivable Manager for a national organization. In 2007, Linda was hired as the Insurance & Billings Coordinator at WKU Health Services and then in 2014, Linda transferred to the Human Resources department as the Benefit Coordinator. Linda is a Certified Medical Practice Executive through the American College of Medical Practice Executives (ACMPE) and a Certified Professional Coder through the American Academy of Professional Coders (AAPC).
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