Western Kentucky University (WKU) is firmly committed to providing a working and learning environment that is free from all forms of harassment, intimidation, and exploitation and that is respectful of free inquiry and academic freedom-Western Kentucky University Student Handbook. The Grievance Procedure outlines the course of action afforded students who have reason to believe their working and learning environment is not free from one or more of the aforementioned acts.
On occasion students may have a personal grievance regarding an alleged violation, misinterpretation or improper application of University policies and procedures, or alleged improper treatment. A student may present a formal disagreement/complaint without fear of retaliation or reprisal.
I. Scope of the Procedure: Definitions and Timelines
A student grievance is a University related problem or condition which a student believes to be unfair, inequitable, discriminatory, or a hindrance to the educational process. A grievance also includes discrimination or harassment on the basis of race, ethnicity, color, gender, age, religion, national origin, sexual orientation, disability, or status.
The affected student must initiate the grievance process in accordance with the procedure within twenty (20) working days from the most recent alleged incident.
The student grievance procedure is designed to provide the student with the opportunity to file a grievance, as defined above, and to provide a process for resolution of the grievance.
II. Matters outside the Scope of the Procedure: Policy Changes, Grades, Sexual Harassment
The student grievance procedure is not designed to address or bring about changes in University policy. Recommendations for initiating new policy or changing established policy are handled through administrative channels. Information or assistance on the appropriate method to recommend new policy or policy changes may be obtained from the Office of the VPSA (Room 442 of Potter Hall – (270) 745-2791).
The student grievance procedure is not applicable to the appeal of a grade or grading practices and is not intended to supplant the Student Complaint Procedure outlined in the WKU Catalog and WKU Student Handbook , both of which set forth the procedure for resolving a complaint concerning a grade or grading practices. Information or assistance concerning this procedure may be obtained by contacting the Office of the VPSA (Room 442 of Potter Hall - (270) 745-2791), or the Vice President of Academic Affairs (Room 239, Wetherby Administration Building - (270) 745-2297.
The student grievance procedure is not designed to address concerns or complaints related to sexual harassment and is not intended to supplant the University's Policy Against Sexual Harassment. Any student desiring assistance, information, or to report concerns or complaints of sexual harassment should contact the Equal Opportunity/504/ADA Compliance Office (Room 13 of Wetherby Administration Building - (270) 745-5121. Students may also request assistance in reporting sexual harassment by contacting the Office of Judicial Affairs. (Room 2041 Downing Student Union) - (270) 745-5429), the Director of Human Resources (Ground Floor, Wetherby Administration Building - (270) 745-5360), or the Associate Vice President of Academic Affairs (Room 239, Wetherby Administration Building - (270) 745-2297).
The procedures for bringing and resolving an informal complaint are outlined below. The complainant may:
Important Complaint Exceptions:
- Student Disability regarding denial of accommodations, report to Student ADA Compliance Officer and follow WKU policy #6.1010
- Discrimination and Harassment concerns, see below reporting process and follow WKU policy #0.2040
- Discrimination is always reported to the Office of Equal Opportunity Employment (EEO)
- Student-to-student harassment is reported to Office of Judicial Affairs
- Student-to-faculty/employee harassment is reported to the Office of Equal Opportunity Employment (EEO)
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