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IMPORTANT TERMS

Department of Veterans Affairs (DVA) - The DVA is the federal agency responsible for the processing and payment of VA Education Benefits in accordance with Title 38. WKU personnel are not affiliated with or employed by the DVA.

Certificate of Eligibility (COE) - This is issued by DVA when your completed application has been reviewed without the University submitting an enrollment certification, eligibility exists and your program of study is approved. 

Award Letter - DVA will issue an award letter to you when payment of your VA Educational Benefits are authorized.  This serves as notification that your enrollment has been processed by DVA for a specific time period. 

Delimiting Date - The expiration date of your VA Educational Benefits.

Matriculation - This means that all documents required to make the student a degree-seeking student have been received by the University. This can include, but is not limited to, the following documents: High School Transcript or GED score, official transcripts from all other colleges attended, DD-214 Member Copy-4 and/or an AARTS transcript.

Certification Request Form (CRF) - The certification request form is the school form used by servicepersons, veterans, reservists, and dependents to request certification/payment for the VA education benefits. The CRF must be submitted each and every semester to the VA office.

Change in Status (CIS) - The change in status form is the school form that is used by servicepersons, veterans, reservists, and dependents to the VA office of any changes in their enrollment, i.e., drop/add courses or withdraw from the University. 

Mitigating Circumstances - DVA defines mitigating circumstances as "unanticipated and unavoidable events which interfere with pursuit of a course." A student may submit mitigating circumstances when requesting a waiver in the case of overpayment. DVA will adjudicate the matter and either waive the overpayment or require repayment of funds.

Overpayment - A debt which the student owes to DVA. Most commonly, overpayment is the result of withdrawal from a course or courses after the regular drop/add period. More information about overpayment is available in the DVA Summary of Education Benefits.

Advance Payment (AP) - You may receive advance payment for the initial month (or partial month) of schooling and the following month if: you train at 1/2 time or more; you request an advance payment in writing; and, DVA receives your request within a specified deadline period. In order to be eligible for advance payment, you must be either a first-time applicant or a continuing student who has experienced a non-payable break in training between school terms.

Training Time - Training Time dictates a student's rate of pay. Rate of pay for active duty servicepersons and chapter 32 recipients is outlined in the appropriate DVA Summary of Education Benefits.

Change of Advisor/Major/Minor Form - The University document used by students to officially declare or change degree program.

 
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Student Financial Assistance
317 Potter Hall
Western Kentucky University
1906 College Heights Blvd. #11018
Bowling Green, KY 42101-1018
Phone: 270-745-2755
Fax: 270-745-6586

Email: va.questions@wku.edu
(Due to the large volume of emails currently received by our office, it may be at least 24 hours before a response is sent)


 
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