Facilities Calendar

A Glimpse at What You’ll Learn ...

• Prepare for reviews all year long using this simple, but powerfully effective, documentation system
• Strategies to help you keep your cool when emotional outbursts erupt
• Avoid the #1 mistake leaders make when giving performance feedback
• How performance review pros increase cooperation and performance by using a certain line of questioning
• Create reviews that will stand up in court and withstand legal scrutiny
• Create a record-keeping system to track performance and improvement
• Learn what NOT to say — words that create defensiveness and shut people down
• Develop the leadership mind-set required to help people reach their peak performance