Online Certificate Programs
Real Customer Service
With so many choices available to today's customers, businesses must "stand out from the crowd" in order to acquire and retain customers. These courses will provide a basis for good, old-fashioned, "real" customer service.
- Customer Service Fundamentals
- Achieving Success with Difficult People
- Managing Customer Service
Electives (choose 3)
- Grammar Refresher
- Keys to Effective Communication
- Interpersonal Communication
- Get Funny!
- Speed Spanish