DELO | OFFICES & UNITS:
Coordinator, Distance Learning
Office: 102A Garrett Conference Center
Phone: (270) 745-3815
As Distance Learning Coordinator, Tanya is responsible for day-to-day operations of the office of WKU On Demand. She is the primary contact for On Demand faculty, works closely with other WKU offices to improve and maintain On Demand procedures, coordinates office involvement in promotional events, and analyzes various On Demand reports and trends .Tanya began working at WKU in August 2003 where she started her career in the Bursar’s office as a Billings and Receivables Specialist. In 2010, Tanya joined DELO in the office of WKU On Demand as an Independent Learning Specialist. Tanya’s primary duties included, providing excellent customer service to both students and staff at WKU, processing WKU On Demand registrations for all Financial Aid, Third-party, Faculty/Staff waivers and Military students, and processing off-site proctored exams.
BIS Interdisciplinary Studies, emphasis in Business Management, 2000 WKU
WKU Staff Council- 2011-2015
WKU Staff Council Chair-2014-2015
Online Learning Consortium (Sloan-C), 2013 – present, member
ADEIL, 2013-present, member
Bibbs, T., Dougherty, B., Thornton, P., Vincent, T. (October, 2010). Expanding Opportunity for Service members: Leadership, Advocacy, Policy and Practice. Workshop presented at the annual conference for the Association for Continuing Higher Education in Albuquerque, NM.
Keown S. & Vincent T. (October, 2013). May I Help You?: Customer Service Awareness. Workshop presented at the annual conference for the Association for Distance Education and Independent Learning in Bowling Green, KY.
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