Western Kentucky University

CWD: Courses: Team and Employee Development

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Team Foundation

Session Format:

One 4-Hour Session


There was a time when "team building" was all the rage. Each team spent a great deal of time, energy and effort clarifying goals, developing a team charter and establishing operating principles – that is, working on the process of being a team as much as any task itself.

Frankly, there is much less time for this in today’s work world. While most work is still accomplished by groups of people, these groups do not have luxury for as much self-examination.

It remains essential however, that each member clearly understands the goal. Teams also need a designated leader to ensure that progress is timely and that the goals are achieved.


The participant will learn to: (1) define and identify a team, (2) communicate the benefits of teams, (3) understand informal teams, (4) identify the characteristics of effective and ineffective teams, (5) understand the six stages of team development, (6) identify various personality preferences, (7) examine ways to flex to other preferences, (8) explain the pros and cons of conflict, (9) examine various styles of handling conflict, (10) implement steps to confront and resolve conflict, (11) employ three common decision-making patterns, (12) choose the most appropriate decision-making pattern for a given situation, (13 practice reaching consensus, and (14) recognize symptoms of groupthink and implement strategies to avoid it.

Content Outline

  • The Basics of Teams
  • Phases of Team Development
  • Resolving Team Conflict

Who Should Attend

This seminar is intended for managers, supervisors, team leaders, and team members.

 Last Modified 7/22/13