Courses for Team & Employee Development:
Resolving Team Conflicts
Managing conflict is a vital skill for all managers, supervisors, and supervisory trainees. Although conflict between workers is inevitable, learning how to manage conflicts will help supervisors minimize negative effects of conflict situations.
The participant will learn: (1) the nature of conflict situations, (2) how people experience conflict situations differently, and (3) effective techniques for resolving conflict in the workplace.
- The nature of conflict situations
- How people experience conflict situations differently
- Effective techniques for resolving conflict in the workplace
Who Should Attend
This seminar is intended for managers, supervisors, supervisory trainees, and members of a team.