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Western Kentucky University

CWD: Courses: Quality Assurance Training

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Applications of Statistical Process Control (SPC)

Session Format:

8 Hours Total (Two 4-Hour Sessions)


For an SPC program to be effective, employees must apply skills they have learned. The fundamentals of Statistics, Introduction to SPC, and Problem Solving sessions concentrate on methods and rational behind SPC. This training session gives personnel the opportunity to apply new skills in identifying problems, gathering data, and reaching conclusions about in-plant production and/or quality related problems.


The participant will: (1) apply SPC and problem solving strategies to solve actual production problems and (2) practice functioning in a team-oriented problem solving mode while under the guidance of an external trainer.

Content Outline

  • Ownership of the problem
  • Identification of the problem
  • Identification of relevant strategies
  • Collecting of data
  • Problem refinement/process refinement
  • Solutions analysis

Who Should Attend

This seminar is intended for employees who can influence the process related to a production problem. Participants must be a homogenous group of employees composing a team.

(Problem Solving, Fundamentals of Statistics, and Introduction to SPC Training are prerequisites. Specific goals should be defined in advance by the company.)

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 Last Modified 9/25/14