Team and Employee Development
- Adapting to a Changing Workplace
- Applications of Industrial Training
- Basic Accounting for Non–Accountants
- Defining Team Roles and Responsibilities
- Developing Functional Roles in a Group
- Effective Employees
- Effective Team Meetings
- Employee Retention
- Fact–Based Decision Making
- Giving and Receiving Feedback
- Group Think — The Abilene Paradox
- Industrial Math
- Industrial Training Fundamentals
- Inventories (PSI)
- Maintaining Motivated Employees
- Managing Teams
- Math and Metrics
- Meetings Review
- Peer Appraisal
- Preparing to Deliver Industrial Training
- Resolving Team Conflicts
- Team Applications
- Team Building
- Team Concepts
- Team Consensus Building
- Team Decision Making
- Team Dynamics
- Team Foundation
- Team Goals and Objectives
- Team Leadership
- Teamwork and Communication
- Work Ethic — Performing Beyond Mediocrity
Resolving Team Conflicts
Session Format:
One 2-Hour Session
Introduction
Managing conflict is a vital skill for all managers, supervisors, and supervisory trainees. Although conflict between workers is inevitable, learning how to manage conflicts will help supervisors minimize negative effects of conflict situations.
Objectives
The participant will learn: (1) the nature of conflict situations, (2) how people experience conflict situations differently, and (3) effective techniques for resolving conflict in the workplace.
Content Outline
- The nature of conflict situations
- How people experience conflict situations differently
- Effective techniques for resolving conflict in the workplace
Who Should Attend
This seminar is intended for managers, supervisors, supervisory trainees, and members of a team.
