Quality Assurance Training
- Applications of Statistical Process Control (SPC)
- Facilitating Continuous Improvement Programs
- Fundamental of Statistics
- Implementing Total Quality Management (TQM)
- Introduction to Statistical Process Control
- Introduction to Total Quality Management (TQM)
- Kaizen
- Lean for Administrative Personnel
- Lean for Healthcare
- Lean Manufacturing
- Pre–SPC Math
- Problem Solving
- Problem Solving Tools
- Quality Circles
- Quality Commitment: A Philosophy for Success
- Review of Control Chart Construction and Analysis
- Review of SPC and an Introduction to CPK
- SPC Concepts
- Total Quality Management for Front-Line Employees
- Total Quality Management for Managers
- Value Stream Mapping
Facilitating Continuous Improvement Programs
Session Format:
8 Hours Total (Two 4-Hour Sessions)
Introduction
After employees have been trained in statistical quality methods, it is important that the management team pursue policies designed to reinforce the training and promote continuous quality refinement. This course is a problem solving seminar designed to refine current SPC applications and expand quality improvement techniques into new areas.
Objectives
The participant will: (1) examine the logic behind SPC, quality, and continuous improvement, (2) discuss problem solving techniques particularly as used for difficult statistical problems, and (3) explore expanding quality improvement efforts into new areas.
Content Outline
- Problem definition/selection
- Data collection/evaluation techniques
- Solution implementation
- Solutions evaluation techniques
Who Should Attend
This seminar is intended for management, engineers, and supervisors responsible for maintaining a SPC quality program.
(Training in Fundamentals of Statistics, Introduction to SPC, and Problem Solving are prerequisites.)
