Management and Supervisory Training
- Advanced Supervision for Experienced Leaders
- After All, You're the Supervisor
- The Art of Influencing Others
- Basic Economics
- Coaching
- Coaching Conversations
- Counseling Employees
- Curing Negativity in the Workplace
- Dealing with Change in the Workplace
- Decision Analysis
- Drug Issues in the Workplace
- Effective Delegating
- Effective Discipline
- Emotional Intelligence
- Ethical Uses of Power in Organizations
- Fair Supervisory Practices
- Fundamentals of Effective Facilitation
- Fundamentals of Strategic Planning
- Goal Setting for Success
- Habits of Successful People
- Habits of Successful People: A Follow–Up Workshop
- How to Conduct Internal Investigations
- Identification Theft: More Than Just an Inconvenience
- Juggling Multiple Priorities
- Leadership Fundamentals
- Leading Though Change
- Managing Diversity
- Managing an Older, More Experienced Workforce
- Managing a Younger, Less Experienced Workforce
- Managing for Results without Authority
- Matching Supervisory Styles to Employee Needs
- Media Relations
- Motivation
- Office Politics
- Overcoming a Culture of Entitlement
- Performance Appraisal
- Positive Approaches to Resolving Performance Problems
- Preventing Violent and Aggressive Behavior
- Principles of Good to Great
- Recognizing the Signs of Suicide
- Sexual Harassment in the Workplace
- Supervising Former Peers
- Time Management
- Work Ethic — Managing Performance Beyond Mediocrity
- Would I Work for Me?
The Art of Influencing Others
Session Format:
One 4–Hour Session
Introduction
“Influencing” is the ability to win others to your way of thinking, to get people to like you, to be persuasive, and to be able to change people’s minds without resentment. The purpose of this class is to teach people the skills they need so that others will want to grant them the power to affect outcomes. Also, in this class the group will discuss qualities that influential people have and participants will have an opportunity to assess themselves in these areas.
Objectives
The participant will learn to: (1) build rapport and develop genuine relationships (2) improve communication skills, including verbal and nonverbal messages, to be more effective with others, and (3) recognize common barriers to communication.
Content Outline
- How to build rapport
- Identify common communication filters
- How to use your power and influence to influence others
- Use your influence to resolve conflicts
Who Should Attend
This seminar is intended for management teams, team leaders, and supervisors.
