Courses for:
Communication in the Workplace
- The Art of Effective Communication
- Communicating with Men and Women
- Communication Mystery
- Communication Review
- Communication Skills for Emerging Leaders
- Effective Listening
- Facilitation Skills
- Getting the Most out of Your PowerPoint Presentation
- Grammatical Refresher
- How to Conduct Meetings
- How to Develop and Deliver Dynamic Presentations
- Informal Report Writing
- Interpersonal Communication
- Nonverbal Communication
- Presentational Speaking
- Professional Business Writing
- Supervisor Communication Skills
- Writing Business Letters
- Writing Effective Memos/Emails
- Writing Technical Information
Communication Skills for Emerging Leaders
Session Format:
One 4-Hour Session
Introduction
It is not unusual to hear people say, "We have a communication problem here." This chapter provides techniques to analyze and improve your own communication. We communicate in many ways including: with our words, voice inflection, tone, eyes and body language. These are levels of communication called subtext. If I speak and you do not understand, is it communication?
Objectives
- Identify strengths and shortcomings of your communication skills.
- Determine various levels of meaning and identify the subtleties of communication.
- Assess the impact of various communication filters.
- Monitor interpersonal interactions based on personality preferences.
- Successfully build rapport with a wide variety of individuals.
- Communicate effectively with coworkers, customers, teams, and managers.
- Prepare effective and appropriate business documents.
- Establish protocol for electronic communication.
- Prevent unnecessary conflict and rectify conflict that does occur.
Who Should Attend
This seminar is intended for emerging managers, team leaders, and supervisors whose work effectiveness depends on clear communication with other people.
