
Effective supervision can sometimes be a challenge for even the most experienced manager. It can become especially tricky for the manager who has been promoted and is now in the position of having to supervise employees who used to be co-workers and peers. The presenter was faced with this situation a couple of times during his career and speaks from experience regarding the best ways to handle this unique supervisory situation. One 4-hour session.
The participant will learn: 1) basic supervisory skills, 2) basic human relations skills, 3) special strategies and skills needed to supervise former peers, 4) potential problems that can arise when supervising former peers, 5) solutions to potential problems that can arise when supervising former peers, and 6) specific actions to avoid when supervising former peers.
Managers and/or anyone in a leadership position who is faced with having to supervise employees who were once peers (co-workers).
Links to Class Categories:
• Computer Training
• Health and Safety Training
• Management and Supervisory Training
• Quality Assurance Training
• Team and Employee Development Training