Managing conflict is a vital skill for all managers, supervisors, and supervisory trainees. Although conflict between workers is inevitable, learning how to manage conflicts will help supervisors minimize negative effects of conflict situations. Two hours total.
The participant will learn: (1) the nature of conflict situations, (2) how people experience conflict situations differently, and (3) effective techniques for resolving conflict in the workplace.
This seminar is intended for managers, supervisors, supervisory trainees, or members of a team.
Links to Class Categories:
• Management and Supervisory Training
• Health and Safety Training
• Management and Supervisory Training
• Quality Assurance Training
• Team and Employee Development Training
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