Title: Center for Training and Development

Leadership Fundamentals

Introduction

When an employee is promoted to a supervisory position, he/she is delegated the responsibility of managing people. Basic supervisory techniques are changing. This session will focus on leadership style, critical when directing employees and the basics are expectations and the differences between the past and new basics in leadership.
6 Hours Total.

Objectives

The participant will learn:
(1) basic supervision styles, concepts and issues, (2) origins of supervisory and management concepts, (3) requirements for change, flexibility, and team effort, (4) things a supervisor should and shouldn’t do, (5) to create a positive climate for worker performance, (6) the difference between leadership and management, (7) how to be perceived as a leader, (8) leadership styles and how to develop them, (9) to diagnose situations and apply the most effective style, and (10) to set different expectations for different people.

Content Outline

Who Should Attend

This seminar is intended for new or experienced supervisors, supervisory trainees, or mid to upper level management personnel.

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Contact Information

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• Quality Assurance Training
• Team and Employee Development Training

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