Members of an efficient and productive group must meet two kinds of needs – what it takes to do the job and what it takes to strengthen and maintain the group. Functional roles contribute to group success while dysfunctional roles and behaviors weaken the group and decrease efficiency. Two hours total.
The participant will learn: (1) the role functions needed at any given time, (2) the degree to which functional roles can help meet the group’s needs, and (3) to recognize and prevent dysfunctional roles and behaviors.
This seminar is intended for managers, supervisors and members of teams.
Links to Class Categories:
• Computer Training
• Health and Safety Training
• Management and Supervisory Training
• Quality Assurance Training
• Team and Employee Development Training
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