Today's work environment requires experienced supervisors who can draw upon their past success and expertise in order to quickly adapt to a constantly changing set of opportunities and constraints. This is especially true as supervisors advance to middle and upper levels of management within the organization. 4-6 hours total.
The participant will learn: (1) how to establish and maintain equal credibility with subordinates, peers and senior management, (2) how to resolve conflicts that occur between different departments and levels within the organization, (3) how to communicate upwardly in an effective, persuasive and non-threatening manner, (4) how to facilitate fundamental change effectively and efficiently when time is a critical factor, (5) how to keep the focus of independent teams and units coordinated in order to achieve overarching goals and objectives, and (6) how to manage an increasingly diverse workforce.
This training session is most appropriate for middle and upper-level managers, but would be beneficial to anyone in a leadership role who has three or more years experience as a supervisor.
Links to Class Categories:
• Computer Training
• Health and Safety Training
• Management and Supervisory Training
• Quality Assurance Training
• Team and Employee Development Training
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