Cost of Attendance
Tuition & Fees, Course Fees,
Other Expenses
Payment Information
Payment Due Dates
Payment Options
Payment Plans
Make a Payment Online
International Wire Transfers
Pay with your WKU Debit Card
Refund Information
Refund Schedule, Refund Method
Special Tuition Programs
Dual Credit Students, Out of State Students
Important Websites
Tuition Management Systems, WKU Debit Card, TopNet
Other Departments
Registrar, Financial Aid, Scholarships, Student Employment, Veterans Affairs, Housing, Dining Services, Student ID Center, Bookstore, Transportation
When and where are the fee statements mailed?
I haven't received my e-bill, what do I do?
Do you have any payment plans for tuition and fees?
Do you accept credit cards as payment for tuition and fees?
When is my payment due? Can I get an extension on my due date?
How/Where do I pay tuition and fees?
The statement says to mail payment to a Charlotte address. Is this correct?
I need a receipt for my payment. How/where do I get one?
How can I verify my payment for tuition and fees has been received?
Can the bills for my student be sent home instead of to the student?
How do I get a copy of my transcripts?
Where does a student go to see if there are any scholarships available?
Where does a student go to inquire about financial aid?
My student has been awarded a scholarship, what do we do with the check?
When can I expect to see my KEES money?
What is an obligation; how do I pay for an obligation?
I have a Housing Non-Compliance charge on my account. What does this mean?
I am Planning to move off-campus, Who do I need to contact and what will be my refund?
Where do I get a student ID/Access card?
I've lost my ID/Access card! What do I need to do?
Who do I contact to purchase a meal plan or if the charge on my bill is not correct?
Whom do I talk to about payment plans?
If I want to dispute a late payment fee, what do I do?
If I want to dispute a late registration fee, what do I do?
What are the requirements to qualify for In-State Fees?
What is considered “Full-Time Academic Status”?
What courses have course fees attached?
What fees are included in tuition?
Do Senior Citizens have to pay tuition?
We have an account through KAPT. How do we use our benefits?
Why is my refund showing as a charge?
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When and where are the fee statements mailed?
WKU no longer mails paper bills to students. Billing Statements are emailed to the student’s WKU email address. As an enhanced service, students can also select to have billing statements emailed to an additional email address by logging onto TopNet and selecting Personal Information, View/Update Email Address and then selecting Billing Email Address. Please refer to the Fee Payment Due Dates section to see when bills will be emailed.
I haven’t received my e-bill, what do I do?
Logon to TopNet and select "Statement and Payment History", located under the Student Services tab.
Do you have any payment plans for tuition and fees?
Western Kentucky University offers payment plans to students through its partnership with Tuition Management Systems. For the Fall and Spring semesters, we will offer the following payment plans:
Fall semester:
5-pay - Payments due June 1, July 1, August 1, September 1, and October 1
4-pay - Payments due July 1, August 1, September 1, and October 1
3-pay - Payments due September 1
2-pay - Payments due October 1
Spring semester:
5-pay - Payments due November 1, December 1, January 1, February 1, and March 1
4-pay - Payments due December 1, January 1, February 1 and March 1.
3-pay - Payments due January 1, February 1 and March 1.
2-pay - Payments due February 1 and March 1.
The payment plan is available for a $40 enrollment fee and includes personal account service, automated account information 24 hours a day, access to your account through their web site at http://www.afford.com/wku. Visit Tuition Management Systems online or call 800-722-4867 for more information on payment options, free education payment counseling and the many ways they can help you afford education. If you need additional assistance or wish to contact the University about these matters, please contact the WKU Billings and Receivables Office at (270) 745-6381.
Do you accept credit cards as payment for tuition and fees?
Because of high service and processing costs, the Billings and Receivables Office at WKU does not accept credit cards as a method to pay student account charges such as tuition, fees, room and board. We believe the savings realized by the University can be better utilized for academic endeavors. Credit cards will continue to be accepted at campus locations other than the Billings and Receivables Office.
We have contracted with Tuition Management Systems (TMS) to allow students to pay their bill with a Visa, MasterCard, Discover or American Express credit card for a convenience fee which equals to 2.99% of the amount of the payment.
To make a credit card payment with a convenience fee online, visit Tuition Management Systems and select Pay In Full. Note: You will be prompted to enter your social security number, not your WKU ID.
You can make a credit card payment with a convenience fee via telephone by contacting TMS at 800-722-4867. (Note: At the menu, please press 3, then press 3 to make a one-time payment.)
When is my payment due? Can I get an extension on my due date?
The due date is printed on each e-bill. Refer to Payment Schedule section for specific due dates. If payment is not received (not a post-mark date) by the due date on the invoice, a cancellation or late fee will occur.
If you do not have an invoice or have questions about the date, call (270) 745-6381.
How/Where do I pay tuition and fees?
Payments must be made in US dollars drawn on a US bank. WKU will accept cash, check, or money order in the Billings and Receivables Office, Room 208, Potter Hall.
All checks should be made payable to: Western Kentucky University
Always return the bottom portion of the invoice.
The University uses a bank-processing center in Charlotte, North Carolina for faster processing.
Mail check payments to:
Western Kentucky University
P. O. Box 890784
Charlotte, NC 28289-0784
Payments being sent by overnight/express (such as Fed-Ex, etc.) should be sent directly to:
Billings and Receivables Office
Western Kentucky University
1906 College Heights Blvd #11022
Bowling Green, KY 42101-1022
Mail the bottom portion of your e-bill invoice with your check or money order. Please make sure your student identification number is written on the check or money order. Always allow at least seven to ten business days when paying by mail. Please do not mail cash!
Credit Cards
Because of high service and processing costs, the Billings and Receivables Office at WKU does not accept credit cards as a method to pay student account charges such as tuition, fees, room and board. We believe the savings realized by the University can be better utilized for academic endeavors. Credit cards will continue to be accepted at campus locations other than the Billings and Receivables Office. We have contracted with Tuition Management Systems (TMS) to allow students to pay their bill with a Visa, MasterCard, Discover or American Express credit card for a convenience fee which equals to 2.99% of the amount of the payment.
To make a credit card payment with a convenience fee online, visit Tuition Management Systems and select Pay In Full. Note: You will be prompted to enter your social security number, not your WKU ID.
You can make a credit card payment with a convenience fee via telephone by contacting TMS at 800-722-4867. (Note: At the menu, please press 3, then press 3 to make a one-time payment.)
Electronic Payments
Make an internet checking or statement savings account payment via TopNet without a convenience fee. You can also visit Tuition Management Systems, select Pay In Full and then select Pay In Full Online Using a Checking or Statement Savings Account. Note: You will be prompted to enter your social security number, not your WKU ID.
You can also make a check or statement savings account payment via telephone with a live agent for a $10 convenience fee by contacting TMS at 800-722-4867. (Note: At the menu, please press 3, then press 3 to make a one-time payment.)
Depository
Your payment may be placed in the depository located outside of the second floor entrance of Potter Hall. Always include the bottom portion of your invoice statement with your check or money order when using the depository. It is important that your student identification number is written on the check or money order. Please allow two to three business days for depository payments to post to your account. Please do not place cash in the depository.
The statement says to mail payment to a Charlotte address. Is this correct?
Yes. WKU uses a bank processor in Charlotte, North Carolina that handles and posts all our payments for tuition, fees and housing. Your payment will process within 5 to 7 work days once your payment is sent to the Charlotte address.
I need a receipt for my payment. How/where do I get one?
Have the student contact the Billings and Receivables Office at (270) 745-6381 or go to room 208 of Potter Hall. You may also receive an account summary on the web on TopNet.
Topnet provides students with the opportunity to view a summary of charges and payments and to pay tuition and fees with MasterCard, Discover or American Express with a convenience fee through Tuition Management Systems via the following steps.
Steps
1. Access TopNet
2. Select TopNet Login.
3. At the User Login Screen, enter your WKU ID number and your 6 digit PIN or Net ID and Password. Click on Login.
4. Click on Continue Login.
5. From the WKU TopNet screen, click on Student Services.
6. Click on Pay Tuition and Fees.
7. Select Term and click on Submit Term. Your tuition and fee charges for the term will be displayed.
8. Select the Tuition Management Systems button and you will be guided through Tuition Management Systems on how to complete your credit card payment.
Hopefully not. Payments should be mailed to the address on the statement or you may pay with a credit card on the web.
How can I verify my payment for tuition and fees has been received?
You can verify that the university has received your tuition and fees by logging onto TopNet, and clicking on view student account information. If you still have questions, call us at (270) 745-6381.
Can the bills for my student be sent home instead of to the student?
WKU no longer mails paper bills to students. Billing Statements are emailed to the student’s WKU email address. As an enhanced service, students can also select to have billing statements emailed to an additional email address by logging onto TopNet and selecting Personal Information, View/Update Email Address and then selecting Billing Email Address. Please refer to the Payment Schedule section to see when bills will be emailed.
Address changes may be made at the Office of the Registrar in room 216, Potter Hall. It is very important that students maintain accurate addresses with the Office of the Registrar at all times. Important correspondence is directed to the address currently on file.
How do I get a copy of my transcripts?
Contact the Office of the Registrar, Room 216, Potter Hall.
Where does a student go to see if there are any scholarships available?
Office of Student Financial Assistance, Potter Hall, Third Floor.
Where does a student go to inquire about financial aid?
Office of Student Financial Assistance, Potter Hall, Third Floor.
My student has been awarded a scholarship, what do we do with the check?
Endorse the check and include your student ID #. Bring the check to the Office of Student Financial Assistance or mail to:
Western Kentucky University
Office of Student Financial Assistance, Potter Hall
1906 College Heights Blvd #11018
Bowling Green, KY 42101-1018
Please allow at least two (2) weeks for processing and recording.
My student has been awarded a scholarship and the credit is not showing on the invoice; not showing on their account?
Contact the Office of Student Financial Assistance at 270-745-2755 or visit their office in Potter Hall, third floor.
I’m receiving a Parent PLUS loan. How does it work? Is it automatically credited to my student’s account?
We will automatically credit the student’s semester invoice with the PLUS loan. Parents will be given the option of having any excess funds (after tuition/fees and housing are paid) refunded to the student or parent. For questions regarding Parent PLUS loans, please contact the Office of Student Financial Assistance at 270-745-2755.
When can I expect to see my KEES money?
The Kentucky Education Excellence Scholarships will be applied to students’ accounts after the funds are received from Frankfort – approximately 3-4 weeks after classes begin.
What is an obligation; how do I pay for an obligation?
An obligation is a hold that is placed on your account for any past due amounts. Any account not paid in full by the payment due date indicated on the statement is considered past due. An obligation will prevent you from receiving or having access to your academic records (transcripts), diploma, and may cancel or prevent your future registration. It can also hold up your financial aid. If you dispute a charge you must clear it with the appropriate department.
You may make a payment by check or cash. Do not deposit cash in the drop box; pay at the Billings Office. Checks are okay for the drop box. For the quickest removal of an obligation, go to the Billings Office and make a payment directly. If the Billings Office is closed, you can pay on TopNet. A process runs nightly that removes hold flags for the Billings Office when the obligation is paid.
I currently owe money to the University. The amount of money owed is large and has been past due for several months. How do I handle this situation?
Contact Billings staff in room 208, Potter Hall, to see if you can set up a special pay plan for tuition and fees.
I have a Housing Non-Compliance charge on my account. What does this mean?
Contact the Housing Office in Southwest Hall, Room 18 or call 270-745-4359.
I am planning to move off-campus. Who do I need to contact and what will be my refund?
Contact the Housing Office in Southwest Hall, Room 18.
Where do I get a student ID/Access card?
ID/Access cards can be obtained at the ID Center located in Downing University Center, room 126. There is no charge for your first ID card. Replacement ID/Access cards can be purchased for a replacement fee. Note: During the renovation of DUC, the ID Center is located in Garrett Conference Center.
I’ve lost my ID/Access card! What do I need to do?
If you need a replacement card, a new card can be purchased for a replacement fee. You will need to stop by the ID Center in Downing University Center, room 126 during normal office hours to purchase a new card. Note: During the renovation of DUC, the ID Center is located in Garrett Conference Center.
Who do I contact to purchase a meal plan or if the charge on my bill is not correct?
Students can sign up for a meal plan at www.wkudining.com. If you have a question about the meal plan charge on your bill, please contact the ID Center. For additional questions, contact WKU Dining Services.
Whom do I talk to about payment plans?
Visit Tuition Management Systems online or call 800-722-4867 for more information on payment options, free education payment counseling and the many ways they can help you afford education. If you need additional assistance or wish to contact the University about these matters, please call the WKU Billings and Receivables Office at (270) 745-6381 or visit them in Potter Hall, Room 208.
If I want to dispute a late payment fee, what do I do?
The late fee should be paid first. You then need to send a letter to the Office of the Bursar, explaining in complete detail why you feel the late fee should be waived. The letter will be reviewed by a committee for a decision on the late payment fee. The committee's decision is final.
If I want to dispute a late registration fee, what do I do?
Contact the Office of the Registrar at (270) 745-5401.
What are the requirements to qualify for In-State Fees?
Undergraduate students need to contact the Admissions Office. Graduate students contact Graduate Studies.
What is considered “Full-Time Academic Status”?
Full-time students are undergraduates who enroll for 12 hours or more of course work or graduate students who enroll for 9 hours or more of course work during Fall and Spring terms. The full-time tuition rate applies to undergraduate students taking 12-18 credit hours. An additional per credit hour fee equivalent to the per hour rate will be charged to undergraduate students enrolled for more than 18 credit hours. Graduate tuition and fees are assessed per credit hour based upon the course (i.e. on-campus or distance learning). There is no full-time graduate rate.
What courses have course fees attached?
Course fees can be viewed under the Mandatory Course Fees section of this website, or you can refer to the Course Fees section of the registration guide. These fees are non-refundable after the University’s refund policy is less than 100%. All fees are per course unless otherwise noted.
What fees are included in tuition?
Included within the tuition rate for the 2012-13 academic year is a Student Athletic Fee of $212, $60 Student Centers Fee, and $70 Downing University Center renovation fee. The fees are prorated to part-time undergraduate and graduate students on a per hour basis. These fees do not apply to the Distance Learning rates.
Do Senior Citizens have to pay tuition?
Western Kentucky University, in accordance with KRS 164.284, will waive all tuition charges for any person sixty-five (65) years of age or older who is a resident of Kentucky. The individual must be 65 on or before the day the semester begins for the term in which he or she wishes to enroll for credit or audit. Special course fees or necessary materials for class use are not covered in the waiver. In the event that classes are full or the granting of free tuition requires additional staff or course sections, the university may deny an individual’s request.
We have an account through KAPT. How do we use our benefits?
You will need to turn in a KAPT billing authorization form to the Billings Office each semester you would like to use your KAPT benefits. To print a KAPT billing authorization form or to check your KAPT account balance, please visit the KAPT website at www.getkapt.com. You may fax your billing authorization form directly to the Billings Office at 270-745-6584.
Why is my refund showing as a charge?
Our computer system refunds credit balances only. In order to remove the credit balance from your account and return your money, the refund amount must be added to the charges to create a zero balance on your account.
