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<H2><B><SPAN style=3D"FONT-SIZE: 16pt; FONT-FAMILY: Arial Rounded MT =
Bold">Ohio=20
Valley Group of Technical Services Librarians </SPAN></B></H2>
<H2><B><SPAN=20
style=3D"FONT-SIZE: 16pt; FONT-FAMILY: Arial Rounded MT =
Bold">Newsletter</SPAN></B></H2>
<P class=3DMsoFooter><B><SPAN style=3D"FONT-FAMILY: Arial">Volume 16,=20
2003</SPAN></B></P>
<P class=3DMsoFooter><B><SPAN style=3D"FONT-FAMILY: =
Arial">ISSN</SPAN></B></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoFooter><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Editors:</SPAN></B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">&nbsp; <B>Valentine K. =
Muyumba and=20
</B></SPAN><B><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Christopher E.=20
Mehrens</SPAN></B></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;Cunningham=20
Memorial Library, Indiana State University</SPAN></P>
<P class=3DMsoFooter><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Photographers:</SPAN></B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">&nbsp; <B>Carol Jinbo =
and</B>=20
<B>Angela Stucker</B></SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;=20
Cunningham Memorial Library, Indiana State University</SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoHeading8 style=3D"TEXT-ALIGN: center" align=3Dcenter>2003 =
Annual=20
Conference Report</P>
<P class=3DMsoNormal>&nbsp;</P>
<P class=3DMsoCaption><B><SPAN=20
style=3D"FONT-SIZE: 12pt; FONT-FAMILY: Times New Roman"><!--[if gte vml =
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<P class=3DMsoNormal style=3D"TEXT-ALIGN: center"=20
align=3Dcenter><B><I></I></B>&nbsp;</P>
<P class=3DMsoNormal style=3D"TEXT-ALIGN: center" =
align=3Dcenter><B><SPAN=20
style=3D"FONT-SIZE: 18pt; FONT-FAMILY: Brush Script MT">May 14-16,=20
2003</SPAN></B></P>
<P class=3DMsoNormal align=3Dcenter><B><SPAN=20
style=3D"FONT-SIZE: 18pt; FONT-FAMILY: Brush Script MT">Terre Haute,=20
Indiana</SPAN></B></P>
<P class=3DMsoHeading8>&nbsp;</P>
<P class=3DMsoHeading8>Session Reports</P>
<UL>
  <LI>
  <P class=3DMsoNormal=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial">Keynote=20
  Address: The Race is on: XML, XOBIS, and the Pursuit of excellence=20
  </SPAN></B></P>
  <LI>
  <P class=3DMsoNormal=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial"><SPAN =

  style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial">Integrating web=20
  sites into t</SPAN>he OPAC: Benefits vs. Challenges </SPAN></B></P>
  <LI>
  <P class=3DMsoNormal=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN=20
  style=3D"COLOR: windowtext">Are You Contented? Cataloging Records with =
TOC=20
  information Camden-Carroll Libra</SPAN>ry began participating in =
Blackwell's=20
  TOC enrichment program in August 2002. </SPAN></B></P>
  <LI>
  <P class=3DMsoBodyText2=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial">Everything Old=20
  is New Again: Technical Services in the Digital Library </SPAN></P>
  <LI>
  <P class=3DMsoBodyText=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial">The =
Inside=20
  Track to Getting Published: Tips for Technical Services Librarians=20
  </SPAN></B></P>
  <LI>
  <P class=3DMsoBodyText2=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial">Preserving your=20
  Collection: Choices, Decisions, Responsibilities </SPAN></P>
  <LI>
  <P class=3DMsoNormal=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Inventing the New =
Technical=20
  Services Librarian </SPAN></B></P>
  <LI>
  <P class=3DMsoNormal=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Business Meeting=20
  Minutes</SPAN></B> </P>
  <LI>
  <P class=3DMsoBodyText2=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial">General Session=20
  Address: Green Flags and Yellow Flags: Implementing the Open Archives=20
  Initiative Protocol for Metadata Harvesting </SPAN></P>
  <LI>
  <P class=3DMsoBodyText=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial">Electronic Data=20
  Interchange and Monographic Purchase Orders: On the Road to Paperless=20
  Acquisitions </SPAN></B></P>
  <LI>
  <P class=3DMsoBodyText2=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial">Racing Toward=20
  the Finish Line: Encouraging Library Support Staff to Go the =
Distance.</SPAN>=20
  </P>
  <LI>
  <P class=3DMsoBodyText=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial">Since =
When Is=20
  Whining A Marketing Position: The Failure Of Small Companies To Seize =
The=20
  Initiative In Library Supply</SPAN></B> </P></LI></UL>
<P class=3DMsoHeading8>&nbsp;Events and Tours</P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<UL>
  <LI>
  <P class=3DMsoNormal=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Welcome Reception at the =
Hampton=20
  Inn</SPAN></B> </P>
  <LI>
  <P class=3DMsoNormal=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Continental Breakfast at =
the ISU=20
  Hulman Memorial Student Union</SPAN></B> </P>
  <LI>
  <P class=3DMsoNormal=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Luncheon and Business=20
  Meeting</SPAN></B> </P>
  <LI>
  <P class=3DMsoNormal=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Conference Scholarship=20
  Winners</SPAN></B> </P>
  <LI>
  <P class=3DMsoNormal=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Dinner and Piano Jazz at =
the=20
  African American Cultural Center</SPAN></B> </P>
  <LI>
  <P class=3DMsoHeading7=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 10px; MARGIN-LEFT: =
0.25in">Breakfast=20
  at the Cunningham Memorial Library </P>
  <LI>
  <P class=3DMsoNormal=20
  style=3D"MARGIN-TOP: 10px; MARGIN-BOTTOM: 4px; MARGIN-LEFT: =
0.25in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Tours</SPAN></B> =
</P></LI></UL>
<BLOCKQUOTE>
  <P class=3DMsoNormal style=3D"TEXT-INDENT: 0.5in"><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><B>Hul</B></SPAN><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">man &amp; Company=20
  Museum</SPAN></B></P>
  <P class=3DMsoNormal style=3D"TEXT-INDENT: 0.5in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Technical Services, ISU =
Cunningham=20
  Memorial Library</SPAN></B></P>
  <P class=3DMsoNormal style=3D"TEXT-INDENT: 0.5in"><B><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Preservation &amp; =
Conservation=20
  Lab, ISU Cunningham Memorial Library</SPAN></B></P>
  <P class=3DMsoNormal style=3D"TEXT-INDENT: 0.5in"><FONT =
size=3D2><B><SPAN=20
  style=3D"FONT-FAMILY: Arial">Rare Books and Special Collections, ISU =
Cunningham=20
  Memorial Library</SPAN></B></FONT></P></BLOCKQUOTE>
<P class=3DMsoNormal>&nbsp;</P>
<P class=3DMsoNormal><!--[if gte vml 1]><v:shape id=3D_x0000_s1026=20
style=3D"WIDTH: 77.25pt; HEIGHT: 63.75pt" type =3D "#_x0000_t75" =
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"21600,21600"><v:imagedata o:title=3D"" src =3D=20
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![if !vml]><img border=3D0 width=3D103 height=3D85
src=3D"confreport2003_files/image003.gif" =
v:shapes=3D"_x0000_s1026"><![endif]>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;=20
</P>
<P class=3DMsoNormal>&nbsp;&nbsp;</P>
<P class=3DMsoHeading8 style=3D"TEXT-ALIGN: center"=20
align=3Dcenter><!--[if gte vml 1]><v:shape id=3D_x0000_s1028=20
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src=3D"confreport2003_files/image005.gif" =
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<P class=3DMsoNormal>&nbsp;&nbsp;<!--[if gte vml 1]><v:shape =
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&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P>
<P class=3DMsoHeading8>&nbsp;</P>
<P class=3DMsoHeading8>Session Reports</P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></B>&nbsp;</P>
<H3><SPAN style=3D"FONT-SIZE: 12pt">KEYNOTE ADDRESS</SPAN></H3>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">The Race is =
on: XML,=20
XOBIS, and the Pursuit of excellence </SPAN></B></P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Keynote=20
Speaker: Dick R. Miller</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Recorder: Michael Somers, =
Indiana=20
State University Library</SPAN></B></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: Arial"><!--[if gte vml =
1]><v:shape=20
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v:shapes=3D"_x0000_s1031"><![endif]></SPAN></P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoBodyText3><SPAN style=3D"FONT-WEIGHT: normal; FONT-SIZE: =
10pt">Dick=20
Miller focused his keynote address on one new technology=97extensible =
markup=20
language or XML.&nbsp; Claiming that XML offers strategic value to =
libraries, he=20
suggested that it can improve libraries=92 abilities to operate in an =
increasingly=20
expansive digital environment.&nbsp; Observing that cataloging is =
reliant on a=20
number of important standards such as MARC and AACR2rev, he is of the =
opinion=20
that these standards may not provide the flexibility needed to improve =
access to=20
a variety of library resources.&nbsp; In a Web-based environment, =
converting=20
MARC records to XML records allows for more seamless integration between =
the=20
library=92s online catalog and its other digital resources.</SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Noting that=20
the term =93metadata=94 is somewhat confusing, Miller described two =
distinctive=20
interpretations of this term: =93managed metadata=94 and =93descriptive=20
metadata.=94&nbsp; Generally, managed metadata identifies the location =
of an=20
object while descriptive metadata identifies specific characteristics of =
the=20
digital object itself.&nbsp; Quoting from his new book <I>Putting XML to =
Work in=20
the Library</I>, Miller noted that XML =93serves as a foundation for the =

development of Web-based information systems.=94&nbsp; What has limited =
the=20
effectiveness of using</SPAN><SPAN style=3D"FONT-SIZE: 10pt"> =
</SPAN><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">XML to date has been the =
emphasis on=20
displaying records rather than indexing full text objects.&nbsp; Miller=20
envisions more opportunities for collaboration and synthesis as XML is =
used more=20
widely to describe digital resources, especially their educational, =
scientific,=20
and cultural features.</SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">To=20
illustrate his point about the value of XML, Miller searched a number of =

databases using as his search term a surname.&nbsp; In each database, =
the=20
fullness of the name used is different=97in other words, there is no =
consistency=20
with the presentation of data, that the data is incompatible across=20
databases.&nbsp; He introduced the audience to XOBIS, which is an =
experimental=20
XML schema =93designed to model combined bibliographic and authority =
information=20
and to stimulate interest in finding an XML replacement for =
MARC.=94&nbsp; The=20
XOBIS schema is complex and =93provides a consistent structural model to =
record=94=20
many more types of relationships than possible with the current version =
of=20
MARC.&nbsp; Each object has ten principal elements that can be used to =
describe=20
it, but the elements can also provide substantive or notional =
(hierarchical or=20
sequential) relationships with other objects.&nbsp; Beyond XOBIS, other =
powerful=20
XML-based catalogs were explored as a means to demonstrate how flexible =
XML is=20
as a tool.&nbsp; Finally, Miller offered one more observation.&nbsp; He=20
suggested focusing on interoperability first and then detailed =
representation of=20
objects, which he believes will produce a robust schema for both =
authority and=20
bibliographic information.</SPAN></P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">Concurrent =
Session=20
I</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">Integrating =
web sites=20
into the OPAC: Benefits vs. Challenges </SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Speakers:&nbsp; Pam =
Swaidner,=20
Indianapolis Marion County Public Library;</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Joe Hafner, Indianapolis Marion County Public Library </SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Recorder:&nbsp; Kate =
Seago,=20
University of Kentucky</SPAN></B></P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: Arial"><!--[if gte vml =
1]><v:shape=20
id=3D_x0000_s1032 style=3D"WIDTH: 153.75pt; HEIGHT: 143.25pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5150029" src =3D=20
"confreport2003_files/image008.jpg" cropleft =3D "9830f" cropright =3D=20
"4915f"></v:imagedata></v:shape><![endif]--><![if !vml]><img border=3D0 =
width=3D205 height=3D191
src=3D"confreport2003_files/image009.jpg" =
v:shapes=3D"_x0000_s1032"><![endif]></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Pam Swaider=20
and Joe Hafner from the Indianapolis-Marion County Public Library =
(IMCPL) gave a=20
synopsis of what they had learned in adding web resources to their =
catalog. The=20
project began as collaboration between collection development staff and=20
catalogers in which the collection development staff selected the web =
sites=20
which were then forwarded them to the cataloging staff.&nbsp; As part of =
this=20
process, policies for web site selection were developed and collection=20
development staff were trained in the use of OCLC CORC (now Connexion) =
software=20
for either selecting records or creating ones using the URL =
harvester.&nbsp;=20
Anticipating that this would give the catalogers a head start in =
cataloging the=20
item, the collection development staff forwarded the save number of each =
record=20
to the catalogers for them to review, edit and update as needed.&nbsp;=20
Priorities for cataloging web sites were established, with primary =
emphasis=20
being placed on local web sites followed by sites listed on IMPCL=92s =
subject web=20
pages and any sites frequently used by public service staff.&nbsp; =
Because they=20
believed that most users would not be able to do a call number browse, =
IMPCL=20
elected not to use call numbers for their web site in the OPAC. They =
also=20
created a dummy item record for each bibliographic record with a =
reference=20
status to prevent patrons from trying to place holds on internet=20
sites.</SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Three=20
benefits were gained through the implementation of this project: first, =
the=20
additional resources placed in the catalog helped to fill gaps in the =
physical=20
collection; second, information was made readily available for library =
users;=20
and third, it improved the communication between the cataloging and =
public=20
services.&nbsp; However, they encountered some challenges along the way, =
such as=20
disappearing web sites, changing cataloging rules, unpredictable =
internet=20
connections, reluctance on the part of the collection development staff =
to use=20
CORC/Connexion, and a lack of means to measure the results of their =
adding web=20
resources to the catalog. </SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Overall,=20
IMPCL felt that the addition of websites to their catalog was well worth =
the=20
time and effort. They did, however, change the process on how their =
collection=20
development staff submitted requests of web sites to be cataloged. They =
moved=20
away from their original idea of using CORC/Connexion and instead relied =
on=20
selectors to email potential URLS to the Database Management Manager for =

assignment to a cataloger. </SPAN></P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">Are You =
Contented?=20
Cataloging Records with TOC information </SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Speaker:&nbsp;&nbsp; Elsie =

Pritchard, Assistant Director for Technical Services and</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Automation, Camden-Carroll Library, Morehead State =
University,</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;=20
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;Kentucky=20
</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Recorder: Mary McLaren, =
University=20
of Kentucky</SPAN></B></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: Arial"><!--[if gte vml =
1]><v:shape=20
id=3D_x0000_s1033 style=3D"WIDTH: 148.5pt; HEIGHT: 143.25pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5150032" src =3D=20
"confreport2003_files/image010.jpg" cropbottom =3D "6554f" cropleft =3D =
"4915f"=20
cropright =3D "14746f"></v:imagedata></v:shape><![endif]--><![if =
!vml]><img border=3D0 width=3D198 height=3D191
src=3D"confreport2003_files/image011.jpg" =
v:shapes=3D"_x0000_s1033"><![endif]></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">In her=20
presentation, Elsie Pritchard discussed why, how, and at what cost the=20
Camden-Carroll Library at Morehead State University, began adding =
catalog=20
records enriched with tables of contents (TOC) and abstracts to its =
library=20
catalog.&nbsp; Morehead State University=92s library is a medium-sized =
academic=20
library that utilizes the Voyager integrated library system. Prior to =
purchasing=20
enriched records, the library=92s 6 FTE cataloging staff followed =
current=20
cataloging standards when entering contents notes for original =
cataloging, often=20
adding contents and abstracts for nonprint and children=92s books, but =
only=20
occasionally adding contents notes to OCLC copy. When included in the =
records,=20
most of the contents notes were in a 505 field. Some records had =
electronic=20
contents links, some had abstracts in a 520 field, but most had no =
contents=20
notes at all.&nbsp; The library staff felt that automation would provide =

opportunities for adding more access points and more content to their =
records=20
with less effort.&nbsp;&nbsp;&nbsp; </SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">The library=20
staff proceeded to consider the options of in-house enrichment, =
purchasing=20
enriched records from a commercial vendor, and a combination of the two. =
Records=20
provided by Blackwell and Marcive were compared with regard to source of =
TOC or=20
abstract data, advertised hit rates, service offerings, and record =
costs. The=20
results of a test load of 50 records against each company=92s database =
showed a=20
60% hit rate for Blackwell and a 22% hit rate for Marcive. Using this =
data, the=20
library projected an estimated annual cost for purchasing records from =
each=20
vendor. </SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Considering=20
that the library budget could afford to purchase enriched records during =
the=20
coming year, the library administration presented the idea to the =
Library=20
Committee.&nbsp; Following discussion of the proposal, the Library =
Committee=20
approved the plan, and the library proceeded to set up a profile with=20
Blackwell.&nbsp; A memo was then sent to departmental contacts =
explaining the=20
new service. &nbsp;It also cited examples of titles that already had =
enriched=20
records in their catalog.&nbsp; </SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">The=20
following workflow was established: Once a month the library sends FTP =
files to=20
Blackwell containing records for new materials, excluding serials that =
the=20
library has received and processed. Blackwell then matches its records =
to the=20
library=92s records on ISBN and LCCN and notifies the library within 24 =
hours that=20
the matched records are ready to be picked up. The library then loads =
the=20
records into its Voyager system, matching on OCLC number, entirely =
replacing old=20
records with the new records. </SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">The=20
question of how to call attention to the new information and how to =
display the=20
fields was considered and consequently a new tab labeled "Table of =
Contents" was=20
added to the public catalog display choices. If the record contains TOC =
or=20
abstracts information, the information displays when that tab is =
clicked. Under=20
the Table of Contents tab, Voyager displays the TOC in an easy-to-read =
outline=20
style instead of the standard MARC format.&nbsp; If the record contains =
no TOC=20
information a message displays that reads "There is no Table of Contents =
for=20
this record".&nbsp; The TOC and abstracts also display when the full=20
bibliographic format is selected.</SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Results=20
thus far: From October 2002 through May 2003, the library has added =
2,478=20
records at a cost of $2,412.&nbsp; The disciplines that have attained an =

over-75% hit rate for enrichment include: Psychology, Business, History, =

Nursing, Sociology, Physical Sciences, and English; disciplines that =
have an=20
under-30% hit rate for enrichment are: Communications, Physical =
Education, and=20
Special Collections. A comparison of Contents (505 field) vs. Abstracts =
(520=20
field) shows that 85% have a 505 field, 41% have a 520 field, and 27% =
have both=20
fields. In answer to the question =93Is use increasing?=94 preliminary =
studies=20
indicate that both the =91average number of charges per item=92 and also =
the=20
=91percent of items with at least one charge=92 have increased since the =
addition of=20
the enriched records.&nbsp; </SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">In summary,=20
Ms. Pritchard stated that the Morehead State University library =
<I>IS</I>=20
contented with the addition of the enriched records. They find that the =
costs=20
are manageable, the workflow is fairly smooth, the faculty seem =
impressed, use=20
seems to be increasing, the library staff like it, and there are =
additional=20
positive non-tangibles associated with the service. </SPAN></P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">Everything =
Old is New=20
Again: Technical Services in the Digital Library </SPAN></B></P>
<H4><SPAN style=3D"FONT-SIZE: 10pt">Speakers:&nbsp; Ann O'Bryan, =
Cataloging Team=20
Leader, University Library, IUPUI </SPAN></H4>
<P class=3DMsoNormal style=3D"MARGIN-RIGHT: -0.5in"><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;=20
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Robin Crumrin, Digital Libraries Team =
Leader,=20
University Library, IUPUI;</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Kristi Palmer, Integrated Cataloger, University Library =
IUPUI</SPAN></B></P>
<H5><SPAN style=3D"FONT-SIZE: 10pt">Recorder:&nbsp; Judy Tribble, =
Indiana State=20
University Library</SPAN></H5>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: Arial"><!--[if gte vml =
1]><v:shape=20
id=3D_x0000_s1034 style=3D"WIDTH: 3in; HEIGHT: 195.75pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5150030" src =3D=20
"confreport2003_files/image012.jpg"></v:imagedata></v:shape><![endif]--><=
![if !vml]><img border=3D0 width=3D288 height=3D261
src=3D"confreport2003_files/image013.jpg" =
v:shapes=3D"_x0000_s1034"><![endif]></SPAN></P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Ann=20
O=92Bryan, Robin Crumrin, and Kristi Palmer examined traditional =
technical=20
services functions and mapped the ways in which those functions =
translated into=20
their digital library. The speakers argued convincingly that the =
traditional=20
skills required of acquisitions and cataloging librarians also serve =
well in the=20
digital library environment</SPAN><SPAN=20
style=3D"FONT-SIZE: 8.5pt; FONT-FAMILY: Arial">.</SPAN><SPAN=20
style=3D"FONT-SIZE: 8.5pt; FONT-FAMILY: Tahoma"> </SPAN><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">The Understanding of =
controlled=20
vocabulary and the bibliographic record, the ability to organize =
information,=20
and knowledge of standards and vendors all contribute to a viable =
digital=20
library. </SPAN><SPAN=20
style=3D"FONT-SIZE: 8.5pt; FONT-FAMILY: Tahoma">&nbsp;</SPAN><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">The presentation looked at =

traditional roles and skills of technical services staff in the context =
of the=20
"hybridized", virtual library, and identified new roles and skills made=20
necessary by the evolving nature of library collections. The speaker=92s =

accompanying power point slide show is available at:</SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><A=20
style=3D"COLOR: #990000; TEXT-DECORATION: underline; text-underline: =
single"=20
href=3D"http://panther.indstate.edu/ovgtsl/crumrin/oldisnew.htm">http://p=
anther.indstate.edu/ovgtsl/crumrin/oldisnew.htm</A></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">Concurrent =
Session=20
II&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN></B></P>
<H5>&nbsp;</H5>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">The Inside =
Track to=20
Getting Published: Tips for Technical Services Librarians =
</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Speaker:&nbsp;&nbsp; =
Connie Foster=20
Professor, Department Head/Serials Coordinator </SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Library Technical Services Cravens Library, Western Kentucky =
</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
University</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Recorder:&nbsp; =
Christopher E.=20
Mehrens, Indiana State University Library </SPAN></B></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: Arial"><!--[if gte vml =
1]><v:shape=20
id=3D_x0000_s1035 style=3D"WIDTH: 141pt; HEIGHT: 2in" type =3D =
"#_x0000_t75" coordsize=20
=3D "21600,21600"><v:imagedata o:title=3D"P5150033" src =3D=20
"confreport2003_files/image014.jpg" cropbottom =3D "15894f" cropleft =3D =
"12211f"=20
cropright =3D "10466f"></v:imagedata></v:shape><![endif]--><![if =
!vml]><img border=3D0 width=3D188 height=3D192
src=3D"confreport2003_files/image015.jpg" =
v:shapes=3D"_x0000_s1035"><![endif]></SPAN></P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Connie=20
Foster is the Department Head of Library Technical Services at Western =
Kentucky=20
University and the Editor of the journal, <I>Serials Review</I>.&nbsp;=20
Throughout her career she has written extensively.&nbsp; A good number =
of her=20
articles have appeared in a wide variety of library journals.&nbsp; =
Because of=20
her work, both as author and editor, Professor Foster has gained =
tremendous=20
insight to the world of publishing and her OVGTSL presentation served to =
impart=20
invaluable information to technical services librarians who are =
endeavoring to=20
get published.&nbsp; </SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">During this=20
presentation, Foster chaired her =93Toolkit of Writer=92s Resources=94 =
which included=20
websites dedicated to fundamentals of writing, reference resources, and=20
perspectives on publishing in various journals.&nbsp; She also shared =
her ideas=20
on writing and publishing process: from generating ideas, to improving =
one=92s=20
skills as a writer, to the submission of an article, to what happens =
after the=20
article has been accepted for publication. </SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Foster=20
noted that the hardest part of the writing process is coming up with=20
ideas.&nbsp; To overcome this obstacle she suggested that potential =
authors=20
start with topics that =93capture their interests and comfort =
zone.=94&nbsp; She=20
also recommended attending conferences and becoming active in =
professional=20
organizations as a means for the generating ideas, as it is through =
=93reading,=20
discussion, study, observation, and networking,=94 that one achieves=20
inspiration.&nbsp; Upon settling on a topic, Foster suggested that the =
beginning=20
writer restrict themselves to =93small, highly structured =
projects.=94&nbsp; For=20
her, organization is the key to a successful literary outcome.&nbsp; She =
also=20
advised that writers find a mentor, someone who would both critique and =
support=20
one=92s work. Foster=92s final recommendation for all authors is that =
when the time=20
arrives to submit one=92s magnum opus to a publisher, to =93aim for =
publications=20
with the most visibility.=94&nbsp; There is a very good chance that the =
article=20
will be accepted, and if not, there are always the other publications to =
choose=20
from.&nbsp;&nbsp; </SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">The=20
practical knowledge passed on during the session served as a tremendous =
guide=20
for the beginning writer seeking to get their work published.&nbsp; =
Power point=20
slide show available at:&nbsp; <A=20
style=3D"COLOR: #990000; TEXT-DECORATION: underline; text-underline: =
single"=20
href=3D"http://panther.indstate.edu/ovgtsl/foster/published.html">http://=
panther.indstate.edu/ovgtsl/foster/published.html</A></SPAN></P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">Preserving =
your=20
Collection: Choices, Decisions, Responsibilities </SPAN></B></P>
<P class=3DMsoHeading7>Speaker:&nbsp;&nbsp; Debra L. Robinson, =
Preservation and=20
Mending, Indiana State </P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
University</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Recorder: Brian Clark, =
Indiana State=20
University Library</SPAN></B></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: Arial"><!--[if gte vml =
1]><v:shape=20
id=3D_x0000_s1036 style=3D"WIDTH: 120.75pt; HEIGHT: 120pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5140016" src =3D=20
"confreport2003_files/image016.jpg" cropbottom =3D "42762f" cropleft =3D =
"21627f"=20
cropright =3D "15729f"></v:imagedata></v:shape><![endif]--><![if =
!vml]><img border=3D0 width=3D161 height=3D160
src=3D"confreport2003_files/image017.jpg" =
v:shapes=3D"_x0000_s1036"><![endif]></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Debra=20
Robinson=92s presentation addressed the importance of both maintaining =
and=20
protecting a collection.&nbsp; She pointed out three steps to be taken =
in this=20
process: Choices, Decisions, and Responsibilities.&nbsp; Robinson =
reminded the=20
audience that first and foremost, a choice needed to be made on whether =
to mend=20
or not to mend.&nbsp; Not every book in a collection needs to be fixed, =
or if it=20
does, it may not be worth the effort it takes to be repaired.&nbsp; She =
noted=20
the importance of involving subject specialists or collection =
development=20
officers in the decision making process.&nbsp; Decisions should be based =
on the=20
type and size of the library.&nbsp; A research library may not weed and =
would=20
probably choose a mending technique designed to restore an item to its =
original=20
format.&nbsp; A public library may only be interested in the short-term =
life of=20
an item and may want to return the book to the shelf in the quickest way =

possible.&nbsp; When repairing an item, don=92t do anything you believe =
is beyond=20
your skill.&nbsp; Robinson emphasized that an ounce of prevention saves =
a pound=20
of cure.&nbsp; Through</SPAN><SPAN style=3D"FONT-FAMILY: Arial"> =
</SPAN><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">education and training =
staff and=20
student assistants can learn the proper way to handle books.&nbsp; Books =

mishandled during a wide range of library functions can be harmed.&nbsp; =
We must=20
remember this: =93books are the goods that make everyone=92s job in the =
library=20
possible.=94&nbsp; Take care of them!!!</SPAN></P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">I</SPAN><SPAN =

style=3D"FONT-FAMILY: Arial">nventing the New Technical Services =
Librarian=20
</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Speakers: Pat Hogan-Vidal, =
Media=20
Cataloging Services Librarian, Valparaiso </SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
=20
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;University;</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Rick AmRhein, University Librarian, Valparaiso University =
</SPAN></B></P>
<P class=3DMsoHeading7>Recorder: Debra Taylor, Indiana State University=20
Library</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: Arial"><!--[if gte vml =
1]><v:shape=20
id=3D_x0000_s1037 style=3D"WIDTH: 142.5pt; HEIGHT: 98.25pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5140008" src =3D=20
"confreport2003_files/image018.jpg" croptop =3D "10486f" cropbottom =3D =
"36700f"=20
cropleft =3D "32440f" cropright =3D =
"12780f"></v:imagedata></v:shape><![endif]--><![if !vml]><img border=3D0 =
width=3D190 height=3D131
src=3D"confreport2003_files/image019.jpg" =
v:shapes=3D"_x0000_s1037"><![endif]></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">In recent =
years, it=20
seems that fewer Library School students are interested in the technical =

services side of librarianship.&nbsp; Many library schools are no longer =

considering Cataloging as part of its core curriculum.&nbsp; This =
situation has=20
made it rather difficult to find competent catalogers to fill vacant =
positions=20
as older librarians retire.&nbsp; The library at Valparaiso University =
found=20
itself in just such a position, so Rick AmRhein took Pat Hogan-Vidal =
under his=20
wing and introduced her to media cataloging. He taught her the basics of =
copy=20
cataloging and by doing so, familiarized her with the various MARC tags =
and=20
indicators essential to document retrieval. Consequently, =
Hogan-Vidal=92s=20
confidence and productivity grew to the point that he started to let her =
do some=20
original cataloging.&nbsp; In the end, Pat gained new skills, was able =
to enjoy=20
a wider variety of work, and had a better understanding of bibliographic =

records.&nbsp; The library also benefited from this experience as this =
allowed=20
greater flexibility and cohesiveness in staffing and feels.&nbsp; This =
type of=20
mentoring is a positive means of leading the way back to the basics of=20
cataloging.</SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<H5>Business Meeting Minutes</H5>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">The 2003=20
Business Meeting Minutes are available at:&nbsp; </SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><A=20
style=3D"COLOR: #990000; TEXT-DECORATION: underline; text-underline: =
single"=20
href=3D"http://panther.indstate.edu/ovgtsl/minutes2003.html">http://panth=
er.indstate.edu/ovgtsl/minutes2003.html</A></SPAN></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">General =
Session II=20
</SPAN></B></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoBodyText3>Green Flags and Yellow Flags: Implementing the =
Open=20
Archives Initiative Protocol for Metadata Harvesting </P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Speaker:&nbsp;&nbsp; Sarah =
Shreeves,=20
Project Coordinator, IMLS Digital Collections and </SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Content, University of Illinois at Urbana-Champaign</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Recorder: Christopher =
Mehrens,=20
Indiana State University Library </SPAN></B></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-FAMILY: Arial"><!--[if gte vml 1]><v:shape =
id=3D_x0000_s1038=20
style=3D"WIDTH: 141pt; HEIGHT: 133.5pt" type =3D "#_x0000_t75" coordsize =
=3D=20
"21600,21600"><v:imagedata o:title=3D"P5150047" src =3D=20
"confreport2003_files/image020.jpg" croptop =3D "13107f" cropbottom =3D =
"13107f"=20
cropleft =3D "9830f" cropright =3D =
"23593f"></v:imagedata></v:shape><![endif]--><![if !vml]><img border=3D0 =
width=3D188 height=3D178
src=3D"confreport2003_files/image021.jpg" =
v:shapes=3D"_x0000_s1038"><![endif]></SPAN></B></P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Explaining=20
complicated technical matters with clarity and simplicity is a rarity, =
however=20
speaker Sarah Shreeves managed to so in her address, =93Green Flags and =
Yellow=20
Flags: Implementing the Open Archives Initiative Protocol for Metadata=20
Harvesting.=94&nbsp; Shreeves is the Project Coordinator of the =
Institute of=20
Library and Museum Services (IMLS) at the University of Illinois at=20
Urbana-Champaign, =93a three-year effort=85to build a national =
infrastructure for=20
adaptable, interoperable, and sustainable digital collections.=94&nbsp; =
The IMLS=20
website (<A=20
style=3D"COLOR: #990000; TEXT-DECORATION: underline; text-underline: =
single"=20
href=3D"http://imlsdcc.grainger.uiuc.edu/">http://imlsdcc.grainger.uiuc.e=
du/</A>)=20
features a quote by Dr. David Carr of the University of North Carolina, =
=93we=20
understand our community best by understanding how freely knowledge is =
shared as=20
a community possession,=94 and this succinctly expresses the raison =
d=92=EAtre behind=20
the project.&nbsp; Shreeves offered a definition of the Open Archives =
Initiative=20
Protocol for Metadata Harvesting (OAI) and explained how it works.&nbsp; =
She=20
defined the OAI as a =93tool to facilitate interoperability,=94 or in =
other words,=20
it is a means of =93moving metadata (not data) around.=94 =93The OAI =
protocol is based=20
on XML and HTTP.=94&nbsp; How OAI works is quite simple. According to =
the OAI=20
website (<A=20
style=3D"COLOR: #990000; TEXT-DECORATION: underline; text-underline: =
single"=20
href=3D"http://www.openarchives.org/">http://www.openarchives.org/</A>) =
There are=20
two types of participants in what is called the OAI =93framework,=94 =
Data Providers=20
and Service Providers.&nbsp; Data Providers =93administer systems that =
support the=20
OAI-PMH (Open Archives Initiative Protocol for Metadata Harvesting) as a =
means=20
of exposing metadata.=94&nbsp; Service Providers, =93use metadata =
harvested via the=20
OAI-PMH as a basis for building value-added services.=94&nbsp; As =
Shreeves=20
elucidated in her handout for the session:</SPAN></P>
<P class=3DMsoBodyTextIndent3>&nbsp;</P>
<P class=3DMsoBodyTextIndent3>A service provider sends an HTTP request =
to a=20
metadata provider using the protocol.&nbsp; The metadata provider =96 =
who has=20
implemented the OAI protocol =96 responds to the request by sending an =
XML=20
document through HTTP.&nbsp; In this way, the service provider can learn =
who the=20
metadata provider is, what metadata formats it supports, and how it has =
divided=20
its metadata.&nbsp; The service provider can also request the metadata=20
itself.</P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">The OAI=20
protocol can be used with any metadata format as it is =93metadata =
neutral.=94&nbsp;=20
However, there is a caveat, as explained in the handout =96 =
=93OAI-compliant=20
metadata providers must provide metadata in simple Dublin Core.=94&nbsp; =
In=20
response to this, =93many data providers have chosen to provide both =
Dublin Core=20
and another more complex or community specific metadata format (such as=20
MARC).=94</SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">After=20
defining the OAI and how it works, Shreeves then offered a review of =
three OAI=20
projects at the University of Illinois at Urbana Champaign (the NSF =
funded=20
Second Generation Digital Mathematics Resources; the Mellon funded OAI =
Metadata=20
Harvesting Project; and the IMLS Digital Collections and Content =
Project) and=20
what was learned through these projects.&nbsp; Through these projects, =
she has=20
found that =93the quality of metadata has a serious impact on the =
usefulness of an=20
OAI-PMH enabled aggregation of metadata.=94&nbsp; Shreeves summed up =
this=20
conclusion in a single phrase, =93the OAI protocol is easy, but working =
with the=20
metadata is hard.=94</SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">The=20
presentation was concluded with plea for greater involvement on the part =
of=20
catalogers in digital library projects.&nbsp; As Shreeves wrote in her =
handout,=20
=93the involvement of catalogers in digital library projects is an =
important step=20
in improving the metadata that is being created for digital =
projects.=94&nbsp;=20
This report serves as a mere palimpsest of all that was offered in the=20
presentation and, should more information be desired, the following =
address=20
allows access to Shreeves PowerPoint presentation (as well as other=20
presentations on the OAI): <A=20
style=3D"COLOR: #990000; TEXT-DECORATION: underline; text-underline: =
single"=20
href=3D"http://oai.grainger.uiuc.edu/">http://oai.grainger.uiuc.edu/</A>.=
</SPAN></P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">Concurrent =
Session=20
III</SPAN></B><SPAN style=3D"FONT-FAMILY: Arial"> </SPAN></P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">Electronic =
Data=20
Interchange and Monographic Purchase Orders: On the Road to Paperless=20
Acquisitions</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Speaker:&nbsp;&nbsp; =
Elizabeth=20
Lorenzen, Acquisitions Librarian, Indiana State =
University</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Recorder: Suzanne Smailes, =

Wittenberg University, Ohio</SPAN></B></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: Arial"><!--[if gte vml =
1]><v:shape=20
id=3D_x0000_s1039 style=3D"WIDTH: 117pt; HEIGHT: 156pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"lorenzen" src =3D=20
"confreport2003_files/image022.jpg"></v:imagedata></v:shape><![endif]--><=
![if !vml]><img border=3D0 width=3D156 height=3D208
src=3D"confreport2003_files/image023.jpg" =
v:shapes=3D"_x0000_s1039"><![endif]></SPAN></P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoFooter><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Elizabeth=20
Lorenzen=92s presentation discussed the process Indiana State =
University's=20
monographic acquisitions unit went through in order to use Electronic =
Data=20
Interchange in the processing of monographic purchase orders with one if =
its=20
vendors. The steps taken to setup the process with the vendor were =
discussed,=20
along with potential problems and pitfalls in the context of Endeavor's =
Voyager=20
system. Lorenzen noted that, although many serials units use EDI for =
their=20
serials invoices, not many are currently using EDI for monographic =
purchase=20
orders.&nbsp; She has found, however, that EDI is a viable method for =
shortening=20
the turnaround time for the filling of orders, and of course for =
preventing the=20
killing of trees! Further, Lorenzen noted that there are advantages and=20
disadvantages to using EDI, and that the size of the library plays a big =
role=20
in&nbsp; its implementation.&nbsp;&nbsp; </SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"COLOR: #993300; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">Racing Toward =
the Finish=20
Line: Encouraging Library Support Staff to Go the Distance. =
</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Speakers:&nbsp; Jill =
Sherman,=20
Kornhauser Health Sciences Library</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Lois Severt, Ekstrom Library, University of Louisville </SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Recorder:&nbsp; Marsha =
Seamans,=20
University of Kentucky</SPAN></B></P>
<P class=3DMsoNormal><SPAN style=3D"FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoFooter><SPAN style=3D"FONT-FAMILY: Arial"><!--[if gte vml =
1]><v:shape=20
id=3D_x0000_s1040 style=3D"WIDTH: 120pt; HEIGHT: 135pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P1010025" src =3D=20
"confreport2003_files/image024.jpg" cropright =3D=20
"21627f"></v:imagedata></v:shape><![endif]--><![if !vml]><img border=3D0 =
width=3D160 height=3D180
src=3D"confreport2003_files/image025.jpg" =
v:shapes=3D"_x0000_s1040"><![endif]></SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"COLOR: black; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Lois Severt =
and Jill=20
Sherman reported on their research to date in determining why library =
support=20
staff seek MLS degrees, and what support is provided by the institutions =
in=20
which they work to pursue those degrees.&nbsp; As librarians are =
retiring at an=20
alarming rate, an important resource can be recruitment from =
within.&nbsp;=20
Librarians need to encourage talented and interested staff and students =
to=20
consider librarianship as a profession.&nbsp; Severt=92s and Sherman=92s =
research=20
revolves around the question of what is currently being done in =
libraries to=20
recruit support staff into the library/information science =
profession?&nbsp;=20
They prepared and sent out surveys to Library Administrators and to =
current LIS=20
students. </SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">From =
administrators,=20
their survey findings to date indicated the nearly 80% had support staff =

attending MLS programs; nearly 50% offer tuition assistance; 12% offer=20
release-time for classes; 62% offer flexible scheduling; and nearly 25% =
have no=20
policy.&nbsp; Other incentives identified by administrators include =
scholarships=20
or other financial assistance from Library Friends groups; encouraging =
distance=20
education programs; opportunities for variety in job assignments to =
support=20
class work; and assistance in networking opportunities.&nbsp; =
</SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">From LIS =
students,=20
they found that the benefits from library employers included:&nbsp; =
flexible=20
scheduling (77%); friendly encouragement/advice (66%); financial =
assistance=20
(50%); professionals who make the profession look attractive (nearly =
33%).&nbsp;=20
Eleven percent of respondents to date indicated that they receive no =
incentives=20
or encouragement from their workplace.&nbsp; Additionally, LIS students=20
indicated that they considered the most helpful incentives to be: =
tuition=20
assistance, flexible scheduling, informal advising and mentoring, and=20
professionals who make librarianship an appealing career.&nbsp; =
</SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Severt and =
Sherman are=20
continuing their research and will be reporting at future local and =
regional=20
conference on the outcomes. </SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-FAMILY: Arial">Since When Is =
Whining A=20
Marketing Position: The Failure Of Small Companies To Seize The =
Initiative In=20
Library Supply</SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Speaker:&nbsp; Bob Schatz, =
Franklin=20
Book Company, Inc., Director of Sales &amp; </SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Marketing</SPAN></B></P>
<P class=3DMsoFooter><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Recorder: Cinda May, =
Indiana State=20
University Library</SPAN></B></P>
<P class=3DMsoBodyText>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><!--[if gte vml 1]><v:shape=20
id=3D_x0000_s1041 style=3D"WIDTH: 148.5pt; HEIGHT: 156pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5150048" src =3D=20
"confreport2003_files/image026.jpg" cropbottom =3D "22282f" cropleft =3D =
"14746f"=20
cropright =3D "19661f"></v:imagedata></v:shape><![endif]--><![if =
!vml]><img border=3D0 width=3D198 height=3D208
src=3D"confreport2003_files/image027.jpg" =
v:shapes=3D"_x0000_s1041"><![endif]></SPAN></B></P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">Bob Schatz,=20
Director of Sales and Marketing for the Franklin Book Company, describes =
himself=20
as "a librarian who, working on the vendor side of things, has lived out =
his=20
professional career working in hundreds of libraries all over the =
globe."&nbsp;=20
Bringing this wealth of experience to OVGTSL, Mr. Schatz presented an =
engaging=20
session titled "Since When is Whining a Marketing Position? The Failure =
of Small=20
Companies to Seize the Initiative in Library Supply."&nbsp;&nbsp; =
Instead of=20
succumbing to the lament, "If you don't buy from us, we will perish and =
you will=20
have fewer choices," Mr. Schatz challenged librarians to demand, and =
small=20
vendors to provide, more value added services.&nbsp; He asserted that =
mid-sized=20
companies are better positioned to furnish customer specific services =
and he=20
urged librarians to be more assertive in articulating their needs and=20
expectations.&nbsp; In the ensuing open discussion attendees discussed =
their=20
contrasting experiences utilizing Amazon.com as a primary =
vendor.</SPAN></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: =
Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: =
Arial">&nbsp;&nbsp;</SPAN></P>
<P class=3DMsoHeading8>Events and Tours</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 16pt; COLOR: blue; FONT-FAMILY: Times New =
Roman"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 18pt; COLOR: windowtext; FONT-FAMILY: Brush Script =
MT">Welcome=20
Reception at the Hampton Inn</SPAN></B></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial">The=20
conference began with a welcome reception at the Hampton Inn in Terre=20
Haute.&nbsp; Over a variety of finger foods, old friends became =
reacquainted,=20
new friendships were formed, and issues surrounding the future of =
technical=20
services and librarianship were explored.</SPAN></B></P>
<P class=3DMsoNormal><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN>&nbsp;</P>
<P class=3DMsoNormal><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
Arial"><!--[if gte vml 1]><v:shape=20
id=3D_x0000_s1042 style=3D"WIDTH: 171pt; HEIGHT: 128.25pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5140017" src =3D=20
"confreport2003_files/image028.jpg"></v:imagedata></v:shape><![endif]--><=
![if !vml]><img border=3D0 width=3D228 height=3D171
src=3D"confreport2003_files/image029.jpg" =
v:shapes=3D"_x0000_s1042"><![endif]>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;<!--[if gte vml 1]>=20
<v:shape id=3D_x0000_s1043 style=3D"WIDTH: 171pt; HEIGHT: 128.25pt" type =
=3D=20
"#_x0000_t75" coordsize =3D "21600,21600"><v:imagedata =
o:title=3D"P5140003" src =3D=20
"confreport2003_files/image030.jpg"></v:imagedata></v:shape><![endif]--><=
![if !vml]><img border=3D0 width=3D228 height=3D171
src=3D"confreport2003_files/image031.jpg" =
v:shapes=3D"_x0000_s1043"><![endif]></SPAN></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial"><!--[if =
gte vml 1]><v:shape=20
id=3D_x0000_s1044 style=3D"WIDTH: 117pt; HEIGHT: 165pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5140018" src =3D=20
"confreport2003_files/image032.jpg"></v:imagedata></v:shape><![endif]--><=
![if !vml]><img border=3D0 width=3D156 height=3D220
src=3D"confreport2003_files/image033.jpg" =
v:shapes=3D"_x0000_s1044"><![endif]>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<=
!--[if gte vml 1]>=20
<v:shape id=3D_x0000_s1045 style=3D"WIDTH: 2in; HEIGHT: 199.5pt" type =
=3D=20
"#_x0000_t75" coordsize =3D "21600,21600"><v:imagedata =
o:title=3D"P5140011" src =3D=20
"confreport2003_files/image034.jpg"></v:imagedata></v:shape><![endif]--><=
![if !vml]><img border=3D0 width=3D192 height=3D266
src=3D"confreport2003_files/image035.jpg" =
v:shapes=3D"_x0000_s1045"><![endif]>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;<!--[if gte vml 1]><v:shape=20
id=3D_x0000_s1046 style=3D"WIDTH: 125.25pt; HEIGHT: 166.5pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"> <v:imagedata o:title=3D"P5140012" src =3D=20
"confreport2003_files/image036.jpg"></v:imagedata></v:shape><![endif]--><=
![if !vml]><img border=3D0 width=3D167 height=3D222
src=3D"confreport2003_files/image037.jpg" =
v:shapes=3D"_x0000_s1046"><![endif]></SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 18pt; COLOR: windowtext; FONT-FAMILY: Brush Script =
MT">Continental=20
Breakfast at the ISU Hulman Memorial Student Union </SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial"><!--[if =
gte vml 1]><v:shape=20
id=3D_x0000_s1047 style=3D"WIDTH: 186pt; HEIGHT: 120.75pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5150026" src =3D=20
"confreport2003_files/image038.jpg"></v:imagedata></v:shape><![endif]--><=
![if !vml]><img border=3D0 width=3D248 height=3D161
src=3D"confreport2003_files/image039.jpg" =
v:shapes=3D"_x0000_s1047"><![endif]>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;<!--[if gte vml 1]>=20
<v:shape id=3D_x0000_s1048 style=3D"WIDTH: 174pt; HEIGHT: 122.25pt" type =
=3D=20
"#_x0000_t75" coordsize =3D "21600,21600"><v:imagedata o:title=3D"" src =
=3D=20
"confreport2003_files/image040.wmz"></v:imagedata></v:shape><![endif]--><=
![if !vml]><img border=3D0 width=3D232 height=3D163
src=3D"confreport2003_files/image041.gif" =
v:shapes=3D"_x0000_s1048"><![endif]><!--[if gte mso 9]><xml>
 <o:OLEObject Type=3D"Embed" ProgID=3D"Word.Picture.8" =
ShapeID=3D"_x0000_i1048" DrawAspect=3D"Content" =
ObjectID=3D"_1123580000">
 </o:OLEObject>
</xml><![endif]-->&nbsp;&nbsp;</SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 18pt; COLOR: windowtext; FONT-FAMILY: Brush Script =
MT">Luncheon=20
and Business Meeting</SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN style=3D"FONT-SIZE: 10pt; COLOR: =
windowtext">OVGTSL=20
members enjoyed a buffet luncheon, where Indiana State University=92s =
new Dean of=20
Library Services, Myrna McCallister, welcomed conference =
attendees.&nbsp; The=20
business meeting was presided over by Mary McLaren, OVGTSL Chairperson;=20
Valentine K. Muyumba, OVGTSL Vice Chair; Angel Smith, OVGTSL Secretary; =
and=20
Cheryl Bealmear, OVGTSLTreasurer.&nbsp;&nbsp; Also acknowledged at this =
time=20
were the conference scholarship winners, Carol Elizabeth Hardy and Leoma =

Dunn.</SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><!--[if gte vml 1]><v:shape id=3D_x0000_s1049=20
style=3D"WIDTH: 119.25pt; HEIGHT: 152.25pt" type =3D "#_x0000_t75" =
coordsize =3D=20
"21600,21600"><v:imagedata o:title=3D"P5150035" src =3D=20
"confreport2003_files/image042.jpg" cropleft =3D "9830f" cropright =3D=20
"14746f"></v:imagedata></v:shape><![endif]--><![if !vml]><img border=3D0 =
width=3D159 height=3D203
src=3D"confreport2003_files/image043.jpg" =
v:shapes=3D"_x0000_s1049"><![endif]>&nbsp;&nbsp;&nbsp;=20
<B><SPAN style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"><!--[if gte vml 1]><v:shape=20
id=3D_x0000_s1050 style=3D"WIDTH: 117pt; HEIGHT: 153pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5150038" src =3D=20
"confreport2003_files/image044.jpg" cropleft =3D "13763f" cropright =3D=20
"19661f"></v:imagedata></v:shape><![endif]--><![if !vml]><img border=3D0 =
width=3D156 height=3D204
src=3D"confreport2003_files/image045.jpg" =
v:shapes=3D"_x0000_s1050"><![endif]>&nbsp;&nbsp;&nbsp;&nbsp;<!--[if gte =
vml 1]><v:shape=20
id=3D_x0000_s1051 style=3D"WIDTH: 120.75pt; HEIGHT: 150.75pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"> <v:imagedata o:title=3D"P5150039" src =3D=20
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"14746f"></v:imagedata></v:shape><![endif]--><![if !vml]><img border=3D0 =
width=3D161 height=3D201
src=3D"confreport2003_files/image047.jpg" =
v:shapes=3D"_x0000_s1051"><![endif]></SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial">Myrna=20
McCallister&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mary=20
McLaren&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;=20
&nbsp;&nbsp;&nbsp; Angel Smith</SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial"><!--[if =
gte vml 1]><v:shape=20
id=3D_x0000_s1052 style=3D"WIDTH: 207pt; HEIGHT: 153pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5150041" src =3D=20
"confreport2003_files/image048.jpg"></v:imagedata></v:shape><![endif]--><=
![if !vml]><img border=3D0 width=3D276 height=3D204
src=3D"confreport2003_files/image049.jpg" =
v:shapes=3D"_x0000_s1052"><![endif]>&nbsp;&nbsp;<!--[if gte vml 1]>=20
<v:shape id=3D_x0000_s1053 style=3D"WIDTH: 198.75pt; HEIGHT: 153pt" type =
=3D=20
"#_x0000_t75" coordsize =3D "21600,21600"><v:imagedata =
o:title=3D"P5150042" src =3D=20
"confreport2003_files/image050.jpg"></v:imagedata></v:shape><![endif]--><=
![if !vml]><img border=3D0 width=3D265 height=3D204
src=3D"confreport2003_files/image051.jpg" =
v:shapes=3D"_x0000_s1053"><![endif]></SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 18pt; COLOR: windowtext; FONT-FAMILY: Brush Script =
MT"><!--[if gte vml 1]><v:shape=20
id=3D_x0000_s1054 style=3D"WIDTH: 104.25pt; HEIGHT: 135pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5150036" src =3D=20
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"19661f"=20
cropright =3D "11796f"></v:imagedata></v:shape><![endif]--><![if =
!vml]><img border=3D0 width=3D139 height=3D180
src=3D"confreport2003_files/image053.jpg" =
v:shapes=3D"_x0000_s1054"><![endif]></SPAN></B>&nbsp;<!--[if gte vml 1]> =

<v:shape id=3D_x0000_s1055 style=3D"WIDTH: 207.75pt; HEIGHT: 157.5pt" =
type =3D=20
"#_x0000_t75" coordsize =3D "21600,21600"><v:imagedata =
o:title=3D"P5150046" src =3D=20
"confreport2003_files/image054.jpg" cropbottom =3D=20
"10700f"></v:imagedata></v:shape><![endif]--><![if !vml]><img border=3D0 =
width=3D277 height=3D210
src=3D"confreport2003_files/image055.jpg" =
v:shapes=3D"_x0000_s1055"><![endif]>&nbsp;&nbsp;<!--[if gte vml =
1]><v:shape=20
id=3D_x0000_s1056 style=3D"WIDTH: 94.5pt; HEIGHT: 135.75pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"> <v:imagedata o:title=3D"P5150037" src =3D=20
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cropleft =3D "12827f" cropright =3D "36649f" blacklevel =3D=20
"3277f"></v:imagedata></v:shape><![endif]--><![if !vml]><img border=3D0 =
width=3D126 height=3D181
src=3D"confreport2003_files/image057.jpg" =
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<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial">Cheryl=20
Bealmear&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext">Carol Elizabeth Hardy &amp; =
Leoma=20
Dunn</SPAN><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;=20
Valentine Muyumba</SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 18pt; COLOR: windowtext; FONT-FAMILY: Brush Script =
MT"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 18pt; COLOR: windowtext; FONT-FAMILY: Brush Script =
MT">Dinner=20
and Piano Jazz at the African American Cultural Center </SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoNormal><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Conference=20
participants were treated to a fried chicken dinner and an evening of =
piano jazz=20
at Indiana State University=92s African American Cultural Center.&nbsp; =
The=20
featured performer was Dr. John Spicknall of ISU=92s Music=20
Department.</SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial"><!--[if =
gte vml 1]><v:shape=20
id=3D_x0000_s1057 style=3D"WIDTH: 210pt; HEIGHT: 171pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"><v:imagedata o:title=3D"P5150049" src =3D=20
"confreport2003_files/image058.jpg" blacklevel =3D=20
"6554f"></v:imagedata></v:shape><![endif]--><![if !vml]><img border=3D0 =
width=3D280 height=3D228
src=3D"confreport2003_files/image059.jpg" =
v:shapes=3D"_x0000_s1057"><![endif]>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;<!--[if gte vml 1]>=20
<v:shape id=3D_x0000_s1058 style=3D"WIDTH: 189pt; HEIGHT: 168.75pt" type =
=3D=20
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"15729f"></v:imagedata></v:shape><![endif]--><![if !vml]><img border=3D0 =
width=3D252 height=3D225
src=3D"confreport2003_files/image061.jpg" =
v:shapes=3D"_x0000_s1058"><![endif]></SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial"><!--[if =
gte vml 1]>&nbsp;<v:shape=20
id=3D_x0000_s1059 style=3D"WIDTH: 168pt; HEIGHT: 168.75pt" type =3D =
"#_x0000_t75"=20
coordsize =3D "21600,21600"> <v:imagedata o:title=3D"P5150054" src =3D=20
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"10910f"></v:imagedata></v:shape><![endif]--><![if !vml]><img border=3D0 =
width=3D224 height=3D225
src=3D"confreport2003_files/image063.jpg" =
v:shapes=3D"_x0000_s1059"><![endif]>&nbsp;&nbsp;<!--[if gte vml 1]>=20
<v:shape id=3D_x0000_s1060 style=3D"WIDTH: 127.5pt; HEIGHT: 165.75pt" =
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!vml]><img border=3D0 width=3D170 height=3D221
src=3D"confreport2003_files/image065.jpg" =
v:shapes=3D"_x0000_s1060"><![endif]>&nbsp;&nbsp;<!--[if gte vml =
1]><v:shape=20
id=3D_x0000_s1061 style=3D"WIDTH: 117.75pt; HEIGHT: 171pt" type =3D =
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!vml]><img border=3D0 width=3D157 height=3D228
src=3D"confreport2003_files/image067.jpg" =
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<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 18pt; COLOR: windowtext; FONT-FAMILY: Brush Script =
MT">Breakfast=20
at the Cunningham Memorial Library</SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 18pt; COLOR: windowtext; FONT-FAMILY: Brush Script =
MT"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial"><!--[if =
gte vml 1]><v:shape=20
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cropright =3D "3392f"></v:imagedata></v:shape><![endif]--><![if =
!vml]><img border=3D0 width=3D210 height=3D210
src=3D"confreport2003_files/image069.jpg" =
v:shapes=3D"_x0000_s1062"><![endif]>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&n=
bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<!--[if gte vml 1]>=20
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<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 18pt; COLOR: windowtext; FONT-FAMILY: Brush Script =
MT">Tours</SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial">After =
breakfast=20
at the Cunningham Memorial Library, the 2003 OGVTSL annual conference =
ended on a=20
positive note with several tours.&nbsp; One group decided to pay an =
unplanned=20
visit CML=92s technical services areas and was impressed by their lack =
of backlog=20
on new books both in Acquisitions and Monographic Cataloging. Three =
formal tours=20
had been planned for the conference:&nbsp; CML=92s Rare Books and =
Special=20
Collection, CML=92s Preservation and Mending, and the Terre Haute Hulman =
&amp;=20
Company Museum.&nbsp; </SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
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style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial"><!--[if =
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!vml]><img border=3D0 width=3D269 height=3D196
src=3D"confreport2003_files/image073.jpg" =
v:shapes=3D"_x0000_s1064"><![endif]>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
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bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<!--[if gte =
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<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&=
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bsp;<!--[if gte vml 1]>=20
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src=3D"confreport2003_files/image077.jpg" =
v:shapes=3D"_x0000_s1066"><![endif]></SPAN></B></P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: =
Arial"></SPAN></B>&nbsp;</P>
<P class=3DMsoBodyText><B><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: windowtext; FONT-FAMILY: Arial"><!--[if =
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!vml]><img border=3D0 width=3D266 height=3D226
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